Absolutely a waste of time, looks like a likable restaurant on door dash and when you order no one confirms your order. Then when you try to call the establishment to see what’s going on with your order it’s the front desk of the Holiday Inn and you never get to speak to the restaurant then have to try and get a refund from DoorDash. Do not waste your time.
Atmosphere: 1
Food: 1
Service: 1
Jerry Ward
Left quickly due to poor customer service.
Service: 1
Grace Richmond
Okay so I already left a review, we waited over an hour food food on a Friday night. It looks like my review was taken down, and the sever came and went off on me! So let me repeat, TERRIBLE PLACE, TERRIBLE PRICES, AND TERRIBLE STAFF!!!! Food is great if you wanna wait forever!!
Atmosphere: 1
Food: 1
Service: 1
C9571XSbobd
Ordered the wings, 10 piece asked for buffalo with ranch to go. After 45 minutes the wings were brought out finally. Got back up to room no ranch. Went back to ask for ranch another 5 mins waiting. Get back to room and they are the salt and pepper flavor not buffalo. This place is over priced on the drinks, I know there is always a mark up but a double shot cost as much as a 5th down the street at the store. Will not be dining here again, will go to rallys or subway across the street.
Aaron Armon
Food took over 2 hours to be delivered to our group. They only had two servers on staff with one chef. That's pretty ridiculous for a Saturday night. The bartender was friendly. It's just they were super understaffed and I can't understand why..
Atmosphere: 2
Food: 2
Service: 1
Michael Cornillez
Service was excellent and food was good.
Atmosphere: 5
Food: 5
Service: 5
Randy Poirier
Visited and ordered the steak special. The first visit was a bit difficult but the cook made it right. The second visit, Chef David, nailed it and even came out to chat with me. The man has been doing it for a long time and takes great pride in his work. While staying at the hotel, the quality and convenience are worth it. I highly recommend you give them a try!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: All American Burger
Jason Dutcher
Did dinner here two evenings while staying at the hotel. Food was excellent as well as evening staff. Tried to do breakfast in the morning before checking out, but ended up leaving after waiting 10 minutes. Was completely ignored by the wait staff. Not impressed with their breakfast service.
Atmosphere: 4
Food: 5
Service: 4
carolynnew2024
It was terrible. The food was mediocre at best. The server brought my toast out 10 minutes before my meal and it was already cold. My husband ordered food he never got. We never got refills and he only had water. My coffee was cold, none of the tables had sugar. Etc. I do not recommend.
O9916JWrhondab
Horrible, slimy eggs, raw bacon & sausage, waffles cold in middle. When I asked for cooked bacon the waitress said, the is only one of me and one of him. Basically food sucked for $18.95. Nasty place.
Limited menu Monterey chicken was tough potatoes were cold. My margarita was so strong I sent it back for more mixer.
nathanrK8996WZ
The hotel was nice. We went to the hotel restaurant and the waitress, Jackie, was very rude including snatching our menus out of our hands and rolling her eyes. Luckily the bartender who was also working was kind and accommodating.
hansonh319
Overall experience was very pleasant until Jackie the waitress was very rude by snatching our menus when we placed our order with the bartender(who was nice and respectful). I was taken back by Jackie’s behavior and how she disrespectfully treated us.
TravelBrianCO
Nothing fancy but a decent hotel restaurant. Plenty of sports games on and typical bar food. Friendly and quick service.
R Craig W
I went to McKenna's on the recommendation of my hotelier. She mentioned fast food (ie. Rally's and Subway) but I wasn't interested. She mentioned the Holiday Inn had a good restaurant. I went and sat down. It looked like a typical sports bar with a number of games on. The bartender asked for my drink order (water). She brought it out quickly. The menu is very limited. The waitress showed up and took my order of a Gateway Burger and onion rings. She never came back for the next 30 minutes. I watched people who arrived after I did get served burgers. As she never deigned to darken my table again, I could not ask why my burger was taking so long. After 30 minutes, I left and went to Subway.
Absolutely a waste of time, looks like a likable restaurant on door dash and when you order no one confirms your order. Then when you try to call the establishment to see what’s going on with your order it’s the front desk of the Holiday Inn and you never get to speak to the restaurant then have to try and get a refund from DoorDash. Do not waste your time.
Atmosphere: 1
Food: 1
Service: 1
Left quickly due to poor customer service.
Service: 1
Okay so I already left a review, we waited over an hour food food on a Friday night. It looks like my review was taken down, and the sever came and went off on me! So let me repeat, TERRIBLE PLACE, TERRIBLE PRICES, AND TERRIBLE STAFF!!!! Food is great if you wanna wait forever!!
Atmosphere: 1
Food: 1
Service: 1
Ordered the wings, 10 piece asked for buffalo with ranch to go. After 45 minutes the wings were brought out finally. Got back up to room no ranch. Went back to ask for ranch another 5 mins waiting. Get back to room and they are the salt and pepper flavor not buffalo. This place is over priced on the drinks, I know there is always a mark up but a double shot cost as much as a 5th down the street at the store. Will not be dining here again, will go to rallys or subway across the street.
Food took over 2 hours to be delivered to our group. They only had two servers on staff with one chef. That's pretty ridiculous for a Saturday night. The bartender was friendly. It's just they were super understaffed and I can't understand why..
Atmosphere: 2
Food: 2
Service: 1
Service was excellent and food was good.
Atmosphere: 5
Food: 5
Service: 5
Visited and ordered the steak special. The first visit was a bit difficult but the cook made it right. The second visit, Chef David, nailed it and even came out to chat with me. The man has been doing it for a long time and takes great pride in his work. While staying at the hotel, the quality and convenience are worth it. I highly recommend you give them a try!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: All American Burger
Did dinner here two evenings while staying at the hotel. Food was excellent as well as evening staff. Tried to do breakfast in the morning before checking out, but ended up leaving after waiting 10 minutes. Was completely ignored by the wait staff. Not impressed with their breakfast service.
Atmosphere: 4
Food: 5
Service: 4
It was terrible. The food was mediocre at best. The server brought my toast out 10 minutes before my meal and it was already cold. My husband ordered food he never got. We never got refills and he only had water. My coffee was cold, none of the tables had sugar. Etc. I do not recommend.
Horrible, slimy eggs, raw bacon & sausage, waffles cold in middle. When I asked for cooked bacon the waitress said, the is only one of me and one of him. Basically food sucked for $18.95. Nasty place.
Restaurantji Recommends
Limited menu Monterey chicken was tough potatoes were cold. My margarita was so strong I sent it back for more mixer.
The hotel was nice. We went to the hotel restaurant and the waitress, Jackie, was very rude including snatching our menus out of our hands and rolling her eyes. Luckily the bartender who was also working was kind and accommodating.
Overall experience was very pleasant until Jackie the waitress was very rude by snatching our menus when we placed our order with the bartender(who was nice and respectful). I was taken back by Jackie’s behavior and how she disrespectfully treated us.
Nothing fancy but a decent hotel restaurant. Plenty of sports games on and typical bar food. Friendly and quick service.
I went to McKenna's on the recommendation of my hotelier. She mentioned fast food (ie. Rally's and Subway) but I wasn't interested. She mentioned the Holiday Inn had a good restaurant. I went and sat down. It looked like a typical sports bar with a number of games on. The bartender asked for my drink order (water). She brought it out quickly. The menu is very limited. The waitress showed up and took my order of a Gateway Burger and onion rings. She never came back for the next 30 minutes. I watched people who arrived after I did get served burgers. As she never deigned to darken my table again, I could not ask why my burger was taking so long. After 30 minutes, I left and went to Subway.
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