Wendy's
3069 Dixie Hwy, Erlanger
(859) 578-6223
Recent Reviews
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Fries always cold
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
Newly renovated some parts are still being worked on towards one of the entrances.
Giving the food 3 stars because that bun was "soggy". The fries were excellent though.
Atmosphere: 4
Food: 3
Service: 4
Food is good when hot, but most of the time my burger and fries are cold. That's my drive through window experience. I have never been inside.
They don't pay attention to detail here I'm always missing sauces or sour cream or something small but that makes the meal
Atmosphere: 4
Food: 4
Service: 3
They keep forgetting either one or two of our items Everytime we go out order is a ten pc ckn nugget no sauce two bacon cheese potatoes and two plain cheese burgers 1 large lemonade it's frustrating by the time we get home and realize someones not eating and have to go back out food is cold I know mistakes are made but this has been a regular occurrence and the young lady was super rude to us when we asked if all of our order was in the bag
Food: 2
Service: 2
The past three times I've been here they've screwed up my order. Today was no different. They left the bacon I paid extra for off of the cheeseburger I ordered.
If you are consistently going to do this, you need to consistently provide us with receipts. You should also be willing to deliver the correct order.
I'm tired of sitting in the drive thru for upwards of ten minutes just to place the order and another seven waiting to pay only to get home and discover the giggling teenagers left something off of my order.
Getting out during Hurricane Helene to order from you and getting home to discover you left the bacon off of a BACON double cheeseburger is down right infuriating.
Start doing it right the first time. Or if that's too complicated, start delivering the CORRECT order.
Nice eating place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Salad
The dude at the window who went sowrry was funny ash dude deserves a raise lol. Keep up good energy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Wendy’S Baked Potatoes, Jr Cheeseburger – 4 for 4 Meal, Cheeseburger, Fries, Sandwich, Salad, Grilled Chicken Ranch Wrap, Spicy Chicken Sandwich, Hamburger, Scone, Classic Chocolate Frosty, Chili, Apple Bites, Oatmeal Bar, Wendy's Hot & Crispy Fries, Baconator Fries
Great service
Atmosphere: 5
Food: 5
Service: 5
Excellent ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
All around the greatest fast food restaurant to eat at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Horrible service the workers are always rude
Atmosphere: 1
Food: 1
Service: 1
They are the best at this location! Food always fresh and extremely nice. Even if I ask for something fresh they say no prob and do it with a smile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich
I love the food
Parking: I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
This Wendy’s location is great! I love getting a juicy Dave’s classic double and the kids crush chicken nuggets and fries every time that we come here. The self serve soda machine with the billion choices was an unplanned bonus! The staff is always friendly and helpful. The restaurant was clean and recently went through a renovation. We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries, Chili
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