Popeyes Louisiana Kitchen

It was 1730 on a Saturday and it was not busy at all. I ordered 1 chicken sandwich and waited almost 40 minutes for my sandwich. My buddy ordered the same. The food was cold and tasteless. Floors were filthy and covered in trash behind the counter. After eating the chicken, I threw up multiple times over several hours; so did my buddy. I will not eat here again— take your business elsewhere.

Took 35 minutes (almost no line) to get a cold tasteless sandwich. Don't waste your time, go to the location on Screaming Eagle Blvd.

My husband went to the restaurant to get something to eat, he waited for over fifteen minutes and nobody talk to him or said anything to him

Ordered 2 5 pc chicken tenders classic not hot got home and my daughter couldn't eat bc they gave us all hot tenders. Tried to call a few times and no answer.

Awful customer service.

Atmosphere: 1

Food: 2

Service: 1

I truly enjoyed my lunch today. It was very busy and customer service was LIT!! Great job Ft.Campbell Foodcort team!

Kid-friendliness: Great Service cashier Alyssa

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New Popeyes Boneless Wings

Dude with the beard hairnet, is extremely lazy and stingy. I spent $30 here and asked for extra sauce when ordering. When I got my order I had one sauce of each sauce I asked for. I had said I wanted several of each. So I asked him for more. He said I had to pay for those. Which I thought I had been, when order, which is why I had asked for several, while ordering. I told him it's fine I'll pay for them. He sent me to the end of the line to wait again to pay for 6 sauces. The line was long. The additional sauces were $1.80.
I spent $31.80 here on one chicken sandwich and a number 5 meal combo with an extra side of potatoes and beans/rice. And they couldn't give me extra sauce?

I've worked fast food. You actually have to be a real jerk to go out of your way to make a customer wait in line all over again on $1.80..... that should have been charged to my receipt to start with.

I'm all for respecting policy. But this man doesn't care about the customer, their time or how much they spent here. Shouldn't even be working with the carelessness he had. Having a bad day? We all do! but a stranger/customer doesn't deserve to get it!

Also change your frying oil. Tasted like it hasn't been changed in a week. You guys are nasty for that. And like I said the man there was just lazy.

Expect low low quality food and care here served with poor hygiene. I threw my over fried fries and chicken away and won't be back.

Will be contacting corporate. As the reviews for this place is consistent and our military base deserve better service while serving their country. Period.

Atmosphere: 1

Food: 1

Service: 1

Absolutely terrible! Whoever took order 822 (my order) should be fired. I’ve never met someone so rude. Also, why were the tenders so dang salty, threw them away immediately and will not be coming back, this same person I have dealt with in the past and it’s never a good outcome. Only gave a star to write this review.

Atmosphere: 1

Food: 1

Service: 1

Waited 30 Minutes For A Remake On Food!

Be Mindful Of The Wait Time & Check Your Food!

- LACKS CUSTOMER SERVICE

Atmosphere: 1

Food: 1

Service: 1

Haven’t had Popeyes in a while so I ordered the new 12 piece wing combo(6 Garlic Parmesan, 6 sweet and spicy) with the mac n cheese and had food poisoning 5 hrs later. It was the only thing I had to eat. Ended up throwing up everything, I will not be eating here again.

Atmosphere: 1

Food: 1

Service: 1

I ordered 62.00 family meal. I had to wait almost 45 minutes before receiving it. I placed the order online for pickup. I waited for 15 minutes standing at the counter before staff ask in a very rude manner if I had been help. Other young man was in the back cussing up a storm. I didn't receive half of my order. I didn't receive the biscuit, Red beans and rice nor my extra side of macaroni and cheese. I am a GM at a local fast food place. Also retired military. If this would have been my staff I would have fired both of them. I also called the location and they told me there wasn't nothing they could do for me. I can't believe that a company would employ individuals like this as well as not making it right for the customer that spends their hard earned money.

Atmosphere: 1

Food: 1

Service: 1

Extremely slow and not even busy

This is the most well run Popeyes I have ever been too. Service is on point, food comes out quick, the people are so nice and the atmosphere is welcoming

Atmosphere: 5

Food: 5

Service: 5

Service was awful, manager was extremely rude, dining room was closed, line was slow

Extremely slow and not even busy