BRU Burger Bar - Fort Mitchell

The food was good. The burgers were overcooked, but that's fine. The salads are fantastic! Coming back just for those however, I'll come back on a weekend. Perhaps the service on the bar will be better. The girl (nose ring, brown long hair, Chris, I think) wasn't rude. Just flat in personality. Like nothing ever makes her laugh.
For the price, the food and ambiance were good. The lighting at the bar was too high but still, overall fine.
We'll go back for the salad.

Atmosphere: 2

Food: 4

Service: 2

Good food good service and a nice dining area. Was a good experience overall would definitely recommend it .

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bru Burger

Start with the good - the food is really enjoyable. I think there is something there for everyone. I really enjoyed my burger, onion rings and the appetizer Chili Week Fries. My wife loved her Siracha Caesar Salad. It really was good.

The bad - it's far too expensive. The cheapest burger is about $13 and it does NOT come with a side - you are dropping another $2.50-$4.50 to add that with your meal. So bring your spending money.

Again, I like it but for the price, Red Robin, Long Horn or a mom and pop joint is more often than not my choice, due to pricing.

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Gorgonzola Pecam, French Fries

My family and I have been coming to this location for some time, and have noticed a steep decline in service over the last several months. Last evening, we had a server who was quite unfriendly and clearly resented us being there from the very start. Not only this, but half of our orders were completely botched. I even had to send mine back twice because it was so far off from what I requested. I ended up having to take my dinner to go because the rest of the table had long since finished eating by the time my correct order was brought out. The craziest part of the story is that the waitress seemed to treat us as if we were the issue/no apology was ever given. And, to top it all off, we gradually stopped seeing our waitress sending that she was reticent to come by our table as it seems she pegged us as the problem, not the kitchen staff. It was finally interesting to note that despite the profuse order mess ups, no adjustment to our bill was offered at any point. We all decided upon leaving the restaurant that this will be our very last visit here.

Atmosphere: 3

Food: 1

Service: 1

They were not crowded. Food took forever to arrive. One order was wrong and had to wait to redo. Service slow and bill was not correct. Second and last visit.

Atmosphere: 2

Food: 3

Service: 2

Had the misfortune to stop for lunch on a day they were very short handed. Only a small section was open. While the host was apologetic, wait was longer than he indicated. Once seated, another long wait to both order and receive food. Food was average. Disappointing experience.

Atmosphere: 2

Food: 3

Service: 2

Our servicer
Luis was exceptional. He provided impeccable customer service and made sure our party was well taken care of.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Sandwich, Bru Burger, Sauce

There's food near service are always good here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bru Burger

Little expensive, but worth it.food was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bru Burger

Nice casual atmosphere. 6 in our group. Trainee waitress and her trainer were both very sweet but I think our group was too much. Mixed up drink orders. Forgot my second beer. But I'll be back.

Atmosphere: 4

Food: 4

Service: 3

Before the show, our group of 6 spent a leisurely dinner on the patio area. Luis was our server and made the experience great for us! Whether you want lite & healthy or a tasty burger & onion rings you won’t be disappointed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad

We went here a year or so ago and it was good, so we decided to go again yesterday. Wish we hadn't. Waste of money! First of all, there were several empty tables, but we were sat at a booth attached to a family with a kid who kept kicking the back of the seat. I couldn't lean back until the very end of our visit when they were gone.

The food was terrible. For a place with "burger" in the name, you would think they would have good burgers. I got the bourbon burger and it was dry and tasteless. I don't even like ketchup, but I ended up dipping it in ketchup just to add some flavor. I ate half and took the rest home to my dogs. My husband got the bru burger and my daughter got the Chipotle BBQ burger to go. Both said the same- dry and tasteless. I ended up canceling the fries on the to go order because ours were so bad. They were hard as a rock like they'd been sitting in the basket for a few days.

Very disappointing, definitely will not be back.

Atmosphere: 1

Food: 1

Service: 2

Very nice staff, great service. The Burgers are great, and these are consistently the best fries I've had.

Having Hudy Delight on tap earns you 5 stars

Atmosphere: 2

Food: 3

Service: 5

These burgers are amazing!! The family loves the burgers and fries!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Patty Melt, Bru Burger, Salad, French Fries