Won’t go back here, first off my order wasn’t taken correctly, the total came to 7.47 when normally for me it comes to 8.30, I thought maybe it’s cheaper here idk. But then I got to thinking she didn’t put it in correctly bc I saw the lady with my drink starting to put whipped cream,, thought hmm maybe it’s not my drink… welp it was mine. I order venti iced white mocha with sweet cold foam and caramel drizzle… when I said something both the girl who took my order and the one making my drink looked at me crazy looked at each other crazy then the drink crazy…. Like I didn’t order it, not my fault the girl didn’t put it in right, no customer service skills, not a sorry mam let me fix it no acknowledgement to me about it at all so it was so awkward… finally after 2 more mins of waiting she brings it with the lid not on and says be careful the lid isn’t on I didn’t want to push it down bc then it would come out the top. At this point I was just ready to go…. From order to finish a good 12 mins.. with only one tall drink in front of me. They need more training or either they just started today…
Update: thought I’d give them another try didn’t want to go out of my way to go to my regular Starbucks, it’s been 3 months so maybe everything is different. I was wrong, there’s a ring of white stuff at the bottom of my drink, there isn’t caramel drizzle on top but a huge glob of caramel and it doesn’t taste like my drink. Walk in get my drink off counter woman behind counter stares at me with death eyes I said good morning thank you she continues to stare and say nothing. Must be from this review….. anyways if she had a problem why not say something rather than give someone the creeeps??? Not coming here is indefinite!!!
Atmosphere: 1
Food: 1
Service: 1
Sarah Lynn
My experience was great from the beginning to the end. There was two employees and they both were very friendly and personable and we had conversations about our current cancer. They explained what non-dairy vanilla sweet cream actually was and made my drink perfectly very friendly people.
hope tignor
So yummy, I got the cherry chai latte it was busting af. They made in 30 sec and it was the best thing I’ve tasted in my whole LIFE. Workers were so nice to!!
David Clapper
awesome place
dr phil
Perfect for mid grocery shopping drinks great in every category, love it!!!!
sam reynolds
This place is great! Good drinks and service
Khemie Jean Baptiste
I order a caramel rubbon crunch with extra crunch, they didn’t put any crush, but they still taxed me for the extra crush.
Collin McDaniel
Rude and disrespectful, Gave wrong size Frappuccino but other than that everything was correct.
The worst Starbucks I've ever been to. The staff were incredibly rude and unprofessional. I ordered one drink, but they gave me something completely different. They also didn’t have any bags or drink stoppers to prevent spills.
What’s worse is the lack of hygiene. One of the employees was doing some kind of technical work and then grabbed my cup without washing their hands. Absolutely unacceptable!
I strongly recommend avoiding this location. Find another Starbucks where they actually care about their customers.
The plum cheese Danish was excellent. My "hot" chocolate was luke warm at best. It was also very bitter. And where was the whipped cream?
Atmosphere: 2
Food: 4
Service: 3
Jared Psak
It's always nice when a new starbucks still gets your custom drink right.
Atmosphere: 4
Food: 5
Service: 5
Tee
Visited this location while in area and patiently waited for a patron to have a conversation about a certain limited edition cup and once that was done employee left me to go clean counter and then return to take my order and without washing hands make my order. Normally I would have left immediately but I just didn't feel like making the drive to the next location. It's never good when you witness unsanitary things and employees not following basic protocols on hand washing.
Atmosphere: 3
Food: 4
Service: 2
Ken
Manager guy they is rude and arrogant. They always have an excuse to be closed during business hours. If they are open then literally are out of stock of over 50% of the stuff.
If you mobile order you have to do it 45min ahead of time.
This franchise location makes Starbucks look terrible.
Atmosphere: 1
Food: 2
Service: 1
Rondalyn Curtis
Ordered an iced caramel macchiato. Cup lined to caramel. What I got was a very sad attempt. Highly disappointed. Not to mention the ratio was way off and it’s disgusting.
Won’t go back here, first off my order wasn’t taken correctly, the total came to 7.47 when normally for me it comes to 8.30, I thought maybe it’s cheaper here idk. But then I got to thinking she didn’t put it in correctly bc I saw the lady with my drink starting to put whipped cream,, thought hmm maybe it’s not my drink… welp it was mine. I order venti iced white mocha with sweet cold foam and caramel drizzle… when I said something both the girl who took my order and the one making my drink looked at me crazy looked at each other crazy then the drink crazy…. Like I didn’t order it, not my fault the girl didn’t put it in right, no customer service skills, not a sorry mam let me fix it no acknowledgement to me about it at all so it was so awkward… finally after 2 more mins of waiting she brings it with the lid not on and says be careful the lid isn’t on I didn’t want to push it down bc then it would come out the top. At this point I was just ready to go…. From order to finish a good 12 mins.. with only one tall drink in front of me. They need more training or either they just started today…
Update: thought I’d give them another try didn’t want to go out of my way to go to my regular Starbucks, it’s been 3 months so maybe everything is different. I was wrong, there’s a ring of white stuff at the bottom of my drink, there isn’t caramel drizzle on top but a huge glob of caramel and it doesn’t taste like my drink. Walk in get my drink off counter woman behind counter stares at me with death eyes I said good morning thank you she continues to stare and say nothing. Must be from this review….. anyways if she had a problem why not say something rather than give someone the creeeps??? Not coming here is indefinite!!!
Atmosphere: 1
Food: 1
Service: 1
My experience was great from the beginning to the end. There was two employees and they both were very friendly and personable and we had conversations about our current cancer. They explained what non-dairy vanilla sweet cream actually was and made my drink perfectly very friendly people.
So yummy, I got the cherry chai latte it was busting af. They made in 30 sec and it was the best thing I’ve tasted in my whole LIFE. Workers were so nice to!!
awesome place
Perfect for mid grocery shopping drinks great in every category, love it!!!!
This place is great! Good drinks and service
I order a caramel rubbon crunch with extra crunch, they didn’t put any crush, but they still taxed me for the extra crush.
Rude and disrespectful, Gave wrong size Frappuccino but other than that everything was correct.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
Great service always love Starbucks drinks.
Atmosphere: 4
Food: 1
Service: 4
The worst Starbucks I've ever been to. The staff were incredibly rude and unprofessional. I ordered one drink, but they gave me something completely different. They also didn’t have any bags or drink stoppers to prevent spills.
What’s worse is the lack of hygiene. One of the employees was doing some kind of technical work and then grabbed my cup without washing their hands. Absolutely unacceptable!
I strongly recommend avoiding this location. Find another Starbucks where they actually care about their customers.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The plum cheese Danish was excellent. My "hot" chocolate was luke warm at best. It was also very bitter. And where was the whipped cream?
Atmosphere: 2
Food: 4
Service: 3
It's always nice when a new starbucks still gets your custom drink right.
Atmosphere: 4
Food: 5
Service: 5
Visited this location while in area and patiently waited for a patron to have a conversation about a certain limited edition cup and once that was done employee left me to go clean counter and then return to take my order and without washing hands make my order. Normally I would have left immediately but I just didn't feel like making the drive to the next location. It's never good when you witness unsanitary things and employees not following basic protocols on hand washing.
Atmosphere: 3
Food: 4
Service: 2
Manager guy they is rude and arrogant. They always have an excuse to be closed during business hours. If they are open then literally are out of stock of over 50% of the stuff.
If you mobile order you have to do it 45min ahead of time.
This franchise location makes Starbucks look terrible.
Atmosphere: 1
Food: 2
Service: 1
Ordered an iced caramel macchiato. Cup lined to caramel. What I got was a very sad attempt. Highly disappointed. Not to mention the ratio was way off and it’s disgusting.
Food: 1
Loading...