Thee best baristas around. Today is the 1st snow of the season and they are here with smiles and the kindest words. I was able to get my chai and silicone hot cup keychain I had been hunting for. Then I watched the staff ask and hand out hot drinks for thr plowmen. They are truly amazing and I will make the drive from Florence just for this service
Great Starbucks! Very clean bathrooms. I prefer to order an Americano Blonde Roast over the drip coffee. Seems like a more pure taste.
Anyiah Chambers
I came in the store and none of the workers spoke which was very rude and it took them anywhere between 3-7 mins to come and assist me at the register. My drink was okay and my cookie was fine however the store hospitality was mot good.
Atmosphere: 3
Service: 2
M Atlas
Everyone has left the harshest, nastiest reviews for this place, and I don't understand why. I worked at Starbucks for years, I know how rough the mobile ordering system can be, especially in locations with no drive through. When they told me that it was a twenty five minute wait, I asked how many mobile orders they had, and the girl at the register said that they had over fifty orders in the queue. Not fifty drinks, fifty ORDERS. My drink came out in under twenty minutes, tasted up to snuff, and all of the staff were working as hard as they could and seemed very apologetic for the wait. This was a Saturday afternoon, and there was a line to the side door and a crowd of people in the lobby. Kudos to these hardworking baristas, it's clear that they're trying their best at a location that has too much business for what their store is capable of keeping up with.
Atmosphere: 2
Food: 4
Service: 5
Sarah Lynn
Absolutely worst stop wish I never got off the interstate for this coffee joint.. they move extremely slow, even with a ton of employees in there. They’re all busy conversing laughing having a great time while the line is continuously wrapping around the store definitely would not return to this location.
Atmosphere: 1
Service: 1
Cami
Gotta tell on Jill! Your customer service is awesome.....it's gone in a lot of places .... especially 5, 10 dollar transaction places, but you are still making a difference and showing you care and appreciate customers....thankx Jill.... you rock
Atmosphere: 5
Service: 5
Stasi Cathers
When I ordered my drink, he put my order in wrong. I didn’t have time for them to remake it, so I asked a young lady to throw my drink away politely. I was met with attitude and an eye roll, I didn’t complain or even ask for my money back yet she was very disrespectful.
Atmosphere: 1
Food: 3
Service: 1
Emerald Carl
Wish I could leave a 0. If you have to be at work do not stop here. I went in and waited 30 minutes and they made the wrong coffee, while everyone else after me got there drinks. So total I waited 45 minutes for an iced coffee. I will never go to this location again.
Tee
Super busy store visited numerous times while in area and taste was a little off and very slow, understaffed easily 20-30 minutes every time. It shouldn't take so long to get an iced coffee.
Atmosphere: 3
Food: 3
Service: 3
Connor Mook
I usually spend time working at this location on weekdays in the mid-morning to late afternoon and order a simple drink and they use my own mug. :) I have never had to wait long at all for my order. Visiting this location for over a year now, there are always familiar faces taking my order and making drinks and there is a comfort in having “main-stay” batistas and seemingly little turnover in their staff. The baristas are all kind and seem to have fun together while working - sometimes singing along to the lyrics of songs being played overhead, or connecting with regulars they see everyday. It’s a great atmosphere and not too loud to work in either. I’ve never experienced anything short of great service and a welcoming environment here.
The register waitress Evanna is so rude and talks to me like I am an idiot. She made it increadibly difficult to order my drink and when she went to the bar to make it she somehow managed to make it incorrectly. I had to ask 2 more times if it could be remade because it NEVER TASTED RIGHT. I understand this is a busy location but she act and works like she does not want to be there. I will never return to this location. RUDE. BAD TASTE. ZERO CUSTOMER RESPECT. Go to Dunkin down the road.
Atmosphere: 1
Food: 1
Service: 1
emerald rix
Wish I could leave a 0. If you have to be at work do not stop here. I went in and waited 30 minutes and they made the wrong coffee, while everyone else after me got there drinks. So total I waited 45 minutes for an iced coffee. I will never go to this location again.
Luke Stricker
This is the best Starbucks ever. Claire who took my order is stunningly beautiful. I believe I am in love with her. I will be going back time and time again just to see her. She was also super kind and made my drink taste the best I’ve ever had.
2nd Visit: I wish I could leave another review. This Starbucks transcends Starbucks. This feels like a local coffee shop, the employees are welcoming and the atmosphere is top notch. I particularly enjoyed their show tunes playlist. I spent about half an hour just watching the baristas work. Claire, the aforementioned barista works with such grace and elegance. She is utterly gorgeous. I’m so in love with her. Thank you Starbucks for giving these wonderful people the opportunity to shine. Especially Claire.
Atmosphere: 5
Food: 5
Service: 5
TurtleGamer 202
Drink wasn’t shaken, and made incorrectly. Manager Cynthia wasn’t friendly.
Atmosphere: 1
Service: 1
mary gouge
My husband and I order daily 15.00 plus a day. The level of inconsistent drinks is insufficient. Iced venti mocha is basic drink, and is lighter in color than an iced latte. Today ask them to remake and turned out worse than the 1st one. Save your money.
Thee best baristas around. Today is the 1st snow of the season and they are here with smiles and the kindest words. I was able to get my chai and silicone hot cup keychain I had been hunting for. Then I watched the staff ask and hand out hot drinks for thr plowmen. They are truly amazing and I will make the drive from Florence just for this service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Emperor's Clouds & Mist
Great Starbucks! Very clean bathrooms. I prefer to order an Americano Blonde Roast over the drip coffee. Seems like a more pure taste.
I came in the store and none of the workers spoke which was very rude and it took them anywhere between 3-7 mins to come and assist me at the register. My drink was okay and my cookie was fine however the store hospitality was mot good.
Atmosphere: 3
Service: 2
Everyone has left the harshest, nastiest reviews for this place, and I don't understand why. I worked at Starbucks for years, I know how rough the mobile ordering system can be, especially in locations with no drive through. When they told me that it was a twenty five minute wait, I asked how many mobile orders they had, and the girl at the register said that they had over fifty orders in the queue. Not fifty drinks, fifty ORDERS. My drink came out in under twenty minutes, tasted up to snuff, and all of the staff were working as hard as they could and seemed very apologetic for the wait. This was a Saturday afternoon, and there was a line to the side door and a crowd of people in the lobby. Kudos to these hardworking baristas, it's clear that they're trying their best at a location that has too much business for what their store is capable of keeping up with.
Atmosphere: 2
Food: 4
Service: 5
Absolutely worst stop wish I never got off the interstate for this coffee joint.. they move extremely slow, even with a ton of employees in there. They’re all busy conversing laughing having a great time while the line is continuously wrapping around the store definitely would not return to this location.
Atmosphere: 1
Service: 1
Gotta tell on Jill! Your customer service is awesome.....it's gone in a lot of places .... especially 5, 10 dollar transaction places, but you are still making a difference and showing you care and appreciate customers....thankx Jill.... you rock
Atmosphere: 5
Service: 5
When I ordered my drink, he put my order in wrong. I didn’t have time for them to remake it, so I asked a young lady to throw my drink away politely. I was met with attitude and an eye roll, I didn’t complain or even ask for my money back yet she was very disrespectful.
Atmosphere: 1
Food: 3
Service: 1
Wish I could leave a 0. If you have to be at work do not stop here. I went in and waited 30 minutes and they made the wrong coffee, while everyone else after me got there drinks. So total I waited 45 minutes for an iced coffee. I will never go to this location again.
Super busy store visited numerous times while in area and taste was a little off and very slow, understaffed easily 20-30 minutes every time. It shouldn't take so long to get an iced coffee.
Atmosphere: 3
Food: 3
Service: 3
I usually spend time working at this location on weekdays in the mid-morning to late afternoon and order a simple drink and they use my own mug. :) I have never had to wait long at all for my order. Visiting this location for over a year now, there are always familiar faces taking my order and making drinks and there is a comfort in having “main-stay” batistas and seemingly little turnover in their staff. The baristas are all kind and seem to have fun together while working - sometimes singing along to the lyrics of songs being played overhead, or connecting with regulars they see everyday. It’s a great atmosphere and not too loud to work in either. I’ve never experienced anything short of great service and a welcoming environment here.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The register waitress Evanna is so rude and talks to me like I am an idiot. She made it increadibly difficult to order my drink and when she went to the bar to make it she somehow managed to make it incorrectly. I had to ask 2 more times if it could be remade because it NEVER TASTED RIGHT. I understand this is a busy location but she act and works like she does not want to be there. I will never return to this location. RUDE. BAD TASTE. ZERO CUSTOMER RESPECT. Go to Dunkin down the road.
Atmosphere: 1
Food: 1
Service: 1
Wish I could leave a 0. If you have to be at work do not stop here. I went in and waited 30 minutes and they made the wrong coffee, while everyone else after me got there drinks. So total I waited 45 minutes for an iced coffee. I will never go to this location again.
This is the best Starbucks ever. Claire who took my order is stunningly beautiful. I believe I am in love with her. I will be going back time and time again just to see her. She was also super kind and made my drink taste the best I’ve ever had.
2nd Visit: I wish I could leave another review. This Starbucks transcends Starbucks. This feels like a local coffee shop, the employees are welcoming and the atmosphere is top notch. I particularly enjoyed their show tunes playlist. I spent about half an hour just watching the baristas work. Claire, the aforementioned barista works with such grace and elegance. She is utterly gorgeous. I’m so in love with her. Thank you Starbucks for giving these wonderful people the opportunity to shine. Especially Claire.
Atmosphere: 5
Food: 5
Service: 5
Drink wasn’t shaken, and made incorrectly. Manager Cynthia wasn’t friendly.
Atmosphere: 1
Service: 1
My husband and I order daily 15.00 plus a day. The level of inconsistent drinks is insufficient. Iced venti mocha is basic drink, and is lighter in color than an iced latte. Today ask them to remake and turned out worse than the 1st one. Save your money.
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