KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
710 N Main St, Franklin
(270) 586-6256
About KFC
Customers' Favorites
KFC Reviews
The manager at KFC on the Sunday shift is awesome! Thank you for everything!
Was excited to go to Kentucky and eat at KFC..
Upon arrival there were employees out of uniforms and did not greet us.
Nobody was at the counter to take our order. The lobby was not pleasant (dirty). There was a roof leak that was not being captured properly and water was on the floor without any slip hazard notice.
We stood at the front counter for around five minutes with employees looking at us without greeting us still. So we left and will not return!
HUGE DISAPPOINTMENT.
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
KFC is known for its family bucket meals. Despite some inconsistency in the pieces received, the mashed potatoes and gravy remain a customer favorite. The drive-through is fast, and the staff are polite. Occasionally, discounts are automatically applied without needing to ask. The restaurant is kid-friendly, ensuring children feel included in the ordering process.
The food is generally good, and the staff are often praised for their helpfulness and service. One customer had an exceptional experience, where the manager went above and beyond to assist with a community fundraiser, donating a large amount of biscuits and chicken. However, another customer had a less satisfactory experience, with the wrong order items and poor customer service.
Overall, KFC provides a family-friendly dining experience, with a mix of positive and negative reviews from recent customers.