KFC

710 N Main St, Franklin
(270) 586-6256

Recent Reviews

Sort by
James Eugene

Stopped to have dinner as a family. The food was good, but the service and staff were amazing. Bobbie was super helpful. She ensured that we were able to provide a great meal for our family without busting the budget for a family of seven. Awesome experience!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fried Chicken, Gravy, Fill Up Box, Famous Bowl, Cranberry Sweet Tea

Venita Landreth

Staff is very rude !! Left without purchasing anything !!

Atmosphere: 1

Service: 1

Hunter Hanley

Manager was very rude, hire a new manager

Atmosphere: 1

Food: 1

Janet Seay

Friendly and caring

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cole Slaw

Steven Haney

Ordered the fill up box. Didn't get what I order. I was supposed to have the chicken straps with it, but got nuggets with it. Didn't get the right sauces either. Had to tell them I had to get another large drink. The atmosphere was dull. Something was spilled in the floor in front of the carpet. Customer service was bad the guy had a blue tooth ear piece while working and taking our order. They should have checked to make sure it was right before I came

Atmosphere: 2

Food: 3

Service: 2

J Hoover

Change your frying oil!!!!
The worst KFC I've ever had.
I've had KFC across the country and this is the worst and I'd have to say that's not a badge of honor.
It was still hot and crunchy, everything should have been great but nasty just nasty and bitter like the frying oil is ancient.
Picked up to the drive-thru I can't comment on cleanliness of The restaurant how good the customer service was.

All I know is my chicken tasted like ancient frying grease and my biscuit was undercooked.

Food: 1

Ethan Otto

I usually use the drive through and get fast and polite service! One of the few fast food places in town I actually enjoy going to!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fried Chicken, Chicken Sandwich, French Fries, Cole Slaw, Tender, KFC Sauce

rodney t

Even though I go to KFC quite often and always have a good experience with quality cleanliness and service. My experience today was exceptional. We are doing a fundraiser for a person and I needed a large amount of biscuits. The manager, even though they were busy took the time to contact someone to see if they could donate it. They donated nearly half of The biscuits I needed and also donated a large amount of chicken which I'd never even asked for.... It was extra special to me that they took care of a person in the community in this way.... It touched my heart That people still look out for each other within our small community thank you KFC for doing your part with no hesitation it is greatly appreciated!!!

Atmosphere: 5

Food: 5

Service: 5

Tyler Ganser

Service was fast and friendly food had been sitting under a heat lamp for god knows how long. Soggy and extremely dark.

Atmosphere: 1

Food: 1

Service: 3

Jsyn

Chicken bock. Bock mfers

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Famous Bowl

David Phelps

One of the finest KFC. The workers are courteous. assistant manager Alice runs a tight ship and it shows.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Gravy, 3 PC Tenders Combo, Tender

Snap Secret

The manger is rude to her staff and has no respect it’s honestly sad she’s to old to give attitude and be rude to people like the way she is

Atmosphere: 1

Food: 1

Service: 1

sue Nokes

Had to wait an hour for our order this isn't the first time the first time we waited two hours .They were turning people away because they were having trouble serving the one's that were there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Carrot

This place is known as the worst kfc in all of Kentucky by locals, everyone I know has horror stories of working or eating there. I don't like to judge without knowing so I tried it, I judge without knowing now.

Atmosphere: 2

Food: 2

Service: 1

Jim Rust

I have ordered the 8 piece family bucket for years. In the past, I have gotten two breasts, two wings, two thighs, and two legs, but the last two times I have ordered, I have not received one breast and 3 thighs. Has the 8 piece changed to 5 dark meat and 3 white?

Atmosphere: 3

Food: 4

Service: 3

Loading...