Pizza is consistently good. Gluten free pies are good too. Tonight we found some short black hairs stuck in the cheese. Not cool. That stuff keeps people from coming back. Gotta wear hair nets if you’re in the food biz.
Atmosphere: 3
Food: 3
Service: 3
edith mcglothlin
Food was cold not what was ordered and door dash person backed into my car then left without letting me no
Atmosphere: 1
Food: 1
Service: 1
Chris Burden
Johnathan is on a power trip took two hours more than expected to get my order I called he said he has one driver and he voided my order he’s a hit head manger or shifted because his gm is on vacation I always had good fast service the town I’m from I would t order it from here… he ask me my name to skip the other two people in front of my for delivery… I told him that’s now how it works or he ask me my name to tamper me pizza… power trip since his gm is on vacation “ in the Catalina’s “ I’d rather stick to pizza huts trash pizza than him duck with my food or put other people who call in front of my delivery… order ended up being voided 2 1/3 hours later ….
Atmosphere: 1
Food: 1
Service: 1
Sortore family Sortore
Service was terrible, food even worse. Save your money and go somewhere else!!!
Atmosphere: 1
Food: 1
Service: 1
Jesse Clark
I have been to many Pizza huts all over Kentucky and tennessee. This one in Franklin has been my favorite and is still the best since childhood! The staff is polite and timely as they can be, give em a try!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
KANHIYA SAINI
Okay ?
Atmosphere: 3
Food: 1
Service: 2
Larry Stout
The pizza wasn't too bad. They refused to let me cancel and remake the pizza on a different crust even though I needed to make it again. Yes, it was my first error, but the management still ought to have offered more assistance. Staff was not very friendly.
Atmosphere: 3
Food: 3
Service: 3
Janet McCray
Place frequent orders with them. with the majority of the drivers on a first-name basis. Fast delivery and consistently hot dishes are standard. (I always give the driver a gratuity as well). It takes forever only until the door dash delivers. for they are unable to continue without assistance. Frequently, employees from other establishments are required to work there. Service is decent overall. The food is also delicious.
Atmosphere: 5
Food: 5
Service: 5
Cooper Martin
Not sure his name but he is an 18-year-old manager at this location and he is amazing. He makes a lovely pizza as well as takes care of each and every customer.
I’d like to thank Papa Johns for “trunk or treat” on 10/23/2023, at their Franklin, Ky, location. Kids had fun, we had fun dancing, and the pizza as usual was good.
Pizza is consistently good. Gluten free pies are good too. Tonight we found some short black hairs stuck in the cheese. Not cool. That stuff keeps people from coming back. Gotta wear hair nets if you’re in the food biz.
Atmosphere: 3
Food: 3
Service: 3
Food was cold not what was ordered and door dash person backed into my car then left without letting me no
Atmosphere: 1
Food: 1
Service: 1
Johnathan is on a power trip took two hours more than expected to get my order I called he said he has one driver and he voided my order he’s a hit head manger or shifted because his gm is on vacation I always had good fast service the town I’m from I would t order it from here… he ask me my name to skip the other two people in front of my for delivery… I told him that’s now how it works or he ask me my name to tamper me pizza… power trip since his gm is on vacation “ in the Catalina’s “ I’d rather stick to pizza huts trash pizza than him duck with my food or put other people who call in front of my delivery… order ended up being voided 2 1/3 hours later ….
Atmosphere: 1
Food: 1
Service: 1
Service was terrible, food even worse. Save your money and go somewhere else!!!
Atmosphere: 1
Food: 1
Service: 1
I have been to many Pizza huts all over Kentucky and tennessee. This one in Franklin has been my favorite and is still the best since childhood! The staff is polite and timely as they can be, give em a try!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Okay ?
Atmosphere: 3
Food: 1
Service: 2
The pizza wasn't too bad. They refused to let me cancel and remake the pizza on a different crust even though I needed to make it again. Yes, it was my first error, but the management still ought to have offered more assistance. Staff was not very friendly.
Atmosphere: 3
Food: 3
Service: 3
Place frequent orders with them. with the majority of the drivers on a first-name basis. Fast delivery and consistently hot dishes are standard. (I always give the driver a gratuity as well). It takes forever only until the door dash delivers. for they are unable to continue without assistance. Frequently, employees from other establishments are required to work there. Service is decent overall. The food is also delicious.
Atmosphere: 5
Food: 5
Service: 5
Not sure his name but he is an 18-year-old manager at this location and he is amazing. He makes a lovely pizza as well as takes care of each and every customer.
Atmosphere: 5
Food: 5
Service: 5
A good group of people.
Vegetarian options: Good
Parking: Good parking
Kid-friendliness: Ok
Wheelchair accessibility: Ok
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good people, cool
Atmosphere: 3
Food: 3
Service: 4
I’d like to thank Papa Johns for “trunk or treat” on 10/23/2023, at their Franklin, Ky, location. Kids had fun, we had fun dancing, and the pizza as usual was good.
Atmosphere: 5
Food: 5
Service: 5
Pizza was delicious as
Atmosphere: 4
Food: 5
Service: 4
Pizza is st best mediocre...
Atmosphere: 3
Food: 3
Service: 3
Hot and delicious
Atmosphere: 5
Food: 5
Service: 5
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