Waffles in Franklin, KY

“Kenny was our Cook & Destiny our Server today. As travelers we arrived in the middle of the night. It was as though a night club closed and they all left hungry. Every table & the bar filled up all at once. I’ve never seen a Cook do what Kenny did tonight. He prepared every plate beautifully, correctly & quick. He remained on top of his game with an understanding kindness towards our server. Destiny, our server, was sweet and we didn’t want for a single thing. We sat at a table between chili side of the restaurant & the front door. We could see the expressions of disappointment as people came in to a packed restaurant. They knew they’d have to wait until someone finished eating. Once they walked in, their expressions lined up with the calm tone set by Kenny’s mannerisms. We were very impressed. We ordered chili, cheeseburger & a big breakfast plate. We also had coffee & water. Our drinks stayed full & our food served hot. I hope upper management will look at the security footage between 12am-1am. It would be an excellent training video for other restaurants. The crowd control these two managed while cooking and serving is to be appreciated.“