Wendy's

2942 Scottsville Rd, Franklin
(270) 586-9876

Recent Reviews

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J.P. Murphy

Worst fast food experience I’ve ever had in my life, the “manager” Lachelle accused me of stealing at $3.99 biscuit, when we asked to see the cameras rewound she made excuses not to show them. Mistakes happen but to accuse someone of stealing is absurd. Do better Wendy’s

Service: 1

Keary B

Super fast! Ordered online and went through the drive thru, if I hadn't parked to order I wouldn't of had to stop!!!

Atmosphere: 5

Food: 5

Service: 5

scott sewell

Dining area was a mess. There was vulgar rap music playing behind the counter. We have young kids.

Atmosphere: 1

Food: 2

Service: 1

Ecclesiastes

I didn't eat here because I'm not masochistic or sadistic

Food: 1

Sharon

Got home only to find out the hamburger was extremely raw and couldn't eat... When it continues like this I will just stop coming because there's been a problem the last 2 times we have been here

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Small Choc Frosty Size All Yr w Purchased 2 Keychain Tag

Lillian Boyles

Goes to drive through after making a mobile order and they tell me to walk inside to pick it up??? Literally so stupid.

Atmosphere: 1

Food: 1

Service: 1

Craig Hiser

The worst experience. Contrary to belief some patrons have a schedule to keep. The drive thru is off set as it's at the end of a truck stop so I went in. The lady waited on a customer that came up after me. Then as I have been standing there for minutes, getting very close to my schedule time she wanted to carry on a conversation. I explained I was in a time crunch and just need my food, got told how rude I was and as she handed me my food called me a jerk.

WILL NOT BE BACK

Atmosphere: 1

Food: 2

Service: 1

vmikazuki

Waited 20 minutes for this.

Office Management

Terrible employees, should get fire them all

Atmosphere: 1

Food: 3

Service: 1

Dakota Stone

You have a better chance at a plane falling out of the sky than the drive thru being open at this Wendy’s location. It’s literally so ridiculous. 1 Wendy’s has already shut down in Franklin, and I can imagine this one will be the next restaurant to shut down in this town.

Atmosphere: 2

Food: 2

Service: 1

kmo690

Either you go to the drive thru and they tell you to order inside, or they have a mile long line inside that takes them an hour to take 10 orders. The kitchen seems to always get their job done, but the front end is incredibly disappointing.

Atmosphere: 1

Food: 3

Service: 1

Anita Russell

The food was freshly made.

Atmosphere: 5

Food: 5

Service: 5

Rudy Pilkington

Fast and friendly service

Atmosphere: 5

Food: 5

Service: 5

Michael Sheehan

Rude shop manager have been waiting 14hrs for a ture repair

Atmosphere: 1

Service: 1

raghda najjar

I ordered classic chicken sandwich after standing in line forever since the cashier didn’t know what she was doing, got chicken with bacon and ranch and cheese sandwich I don’t even know if it’s something on their menu since I always order classic chicken sandwich but it’s disgusting

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