Dairy Queen Grill & Chill

Evidently I was very hungry. I thought the food was delicious and quick as you would hope for a fast food. I would go back.

Food: 5

Got two orders of pretzels waited at the window for way too long and they weren’t even warm all the way through.

Biscuits & gravy tasted ok but could've used some pepper and a fork with as long as we sat in line...

Food: 4

Service: 3

Biscuits & gravy tasted ok but could've used some pepper and a fork with as long as we sat in line...

Food: 4

Service: 3

Walked in Friday for lunch around noon.. 4 of us stood at the front counter for more than 5 minutes without any acknowledgment that we were there. There wasn’t a single person in the store but us. Needless to say we left.

Atmosphere: 1

Food: 1

Service: 1

Great food, great service and great atmosphere. A pleasant experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries

I ordered a medium reese blizzard & medium turtle pecan cluster blizzard tonight @ drive thru & get all the way home & it was 2 reese blizzards so I go all the way back & tell the worker at the drive thru & he says pull around & give me your blizzard & I’ll replace it with the right one. I pull around to the window & hand him the blizzard & he comes back with a SMALL turtle pecan cluster blizzard. He says “I can only give you a small because my manager said half of the other blizzard was eaten”. I told him it wasn’t half eaten but I knew it wasn’t his fault & left. I had taken 2 bites of the blizzard & she said it was half eaten! My problem is even if I ate all of it they owe me a medium turtle pecan cluster blizzard because they’re the ones that messed the order up & I wasted my time & gas driving all the way back to get a small!!! I tried to call after processing all of this to get the managers name but they were closed. What happened to making the orders right when you mess it up?? Again I don’t have an issue with the one working the drive thru but I have an issue with the manager! My husband & son go there quite a bit so you’ve lost some business!

Have been waiting for 14 mins with no other customers in line. Manager too worried about her computer work to help the cashier at front. Fries were ice cold had to wait for them to make a new

Atmosphere: 1

Food: 1

Service: 2

We occasionally go there to order food to go, and every time we do, our order is wrong, especially when it comes to their burgers. I usually only see 2 people working there now, which may be the reason, because that is not even close to being enough people considering how busy it gets. They need to hire more people. I know it's not due to worker shortage, because I see people applying a lot more than usual.

Atmosphere: 3

Food: 1

Service: 1

Was charged 10.50 for a small blizzard even though I ordered 2 blizzards. Took 15 mins to get my order when they weren’t even busy. Terrible

Atmosphere: 1

Food: 1

Service: 1

Quite possibly the slowest drive-thru I've ever seen. 20 minute wait from order to window.

Rude manager. She is very disrespectful. Lobby and bathrooms are gross. This is the only location that won’t sell the triple chocolate brownie and I asked why and she said because… what an answer.

Requested just fruit in my blizzard. They did a really good job making it.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chocolate Milkshake with Whipped Cream

It sucks the manager at night on July 7,2023.Would not honor the free blizzard policy if an employee doesn't turn it upside down, in grayson ky.

Atmosphere: 1

Food: 1

Service: 1

Not up to franchise standards visually..but for the most part, everything else was spot on.. grayson is a dumpy town, so just don't get your hopes up and you'll do fine..