McDonald's

751 Carol Malone Blvd, Grayson
(606) 474-8222

Recent Reviews

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Billy Hamilton

This restaurant use to be amazing the food was always fresh and hot and the service was great but since new management has taken over fries are always stale and cold half the time you can't get McCafé drinks burgers and nuggets are dry and hard and since when does ordering a hamburger come with cheese on it I mean seriously it was in a hamburger wrapper with the order receipt stuck to it saying no cheese. Within 3 years it has become a whole new crew management and all and it is one of the worst ones I've been to

Food: 1

Service: 3

Keli Spalding

Service is hit and miss. We went once when there was an assistant general manager and it was the worst then. The manager was rude and rushing. He didn't take his workers requests seriously, brushed them off and came off rude. The one worker who was really nice and went out of their way has since left. Honestly probably due to that manager. The food is ok but all mcdonalds food anymore is just ok and overpriced. I mainly go for my kid to play in the play place and I hate that they downsized it so much.

Atmosphere: 3

Food: 4

Service: 3

Isabel uebbing

Worker kept eye contact with me everywhere. Hair in sink, parking sucks.

Atmosphere: 5

Food: 3

Service: 2

Erin Cantrell

I love coming here because they have a play place. It is a little small but perfect if you have smaller kids and I love that it is separates from the normal dining area so kids can run around freely.

Atmosphere: 5

Food: 5

Service: 5

Teresa Martin

I went through drive thru to get breakfast

Atmosphere: 5

Food: 5

Service: 5

Hope Adams

you guys really need to start paying attention to your guys orders!! Im sick and tired of going through telling them not to put something on my burger and they do it anyway!! It even says it on the bag “no cheese and extra pickle” but when I open my food box, what do I see!?! either start doing your job or don’t get one at all! How would you like it if someone did that to your food?! Both of my orders are WRONG!! DO YOUR JOB!.

Atmosphere: 2

Food: 1

Service: 3

Brianna Martinez

The service was great but I went to get a Carmel sundae and this is what I get will not be getting my sundae here anymore! Did you all run out of ice cream or something?

Atmosphere: 3

Food: 2

Service: 4

tom rhoden

How do you sell McRibs with BBQ sauce on them. I get some people ask for it that way. But if it’s ordered like it’s supposed to be ordered then it should have sauce on it.

Atmosphere: 4

Food: 1

Service: 4

Ashley Salyers

The prices have gone up so much I hate eating here very often. However, if you use the app you can get good deals

Atmosphere: 4

Food: 3

Service: 4

Tonjia Baker

Just stopped going there food is awful fries are cold Cashier does not know how to talk to people and think that we owe them something. I chose your place of business and I expect to be treated like I was a customer since I don’t get treated like that I would no longer participate or go to McDonald’s and buy anything not even a solo no thank you

Atmosphere: 1

Food: 1

Service: 1

Michael Overton

They refuse to ever fill the drinks up all the way and apparently the general manager says not too

Atmosphere: 1

Food: 1

Service: 1

Vicki Pasterik (Mrs. Pasterik)

I've been to a lot of McDonald's, but the employees here are the nicest I've ever encountered.

Atmosphere: 5

Food: 5

Service: 5

Shannon Hicks

Most are friendly and welling to help!

Rob Counts

They are pulling every order.. no matter how busy they are. Extreme wait times, and last week my order was handed to the wrong car and I needed up being there 30 minutes for a $10 order….

Janessa Foster

Probably one of the worst McDonalds I’ve been to. Service is horrible! Usually the drive thru the people that take the payments are fine but the people that hand you your food will make no type of customer service contact with you they will nonchalantly not even look at you hand you your food and slam the window. It happens every time. The food always taste old and soggy. This is the worst McDonald’s I’ve been to ever. God loves you, do better!

Atmosphere: 1

Food: 2

Service: 1

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