Dairy Queen Grill & Chill

1006 Old US Hwy 60 E, Hardinsburg
(270) 756-6410

Recent Reviews

marsha simpson

This is the absolute worst DQ! We went for ice cream and milkshakes and the guy at the window hands us what looked like whip cream and say this is the best we can do with our ice cream tonight. Then hands us a strawberry milkshake that looks like flavored water. This is a poor excuse for ice cream. I can understand if thier is a problem with the machine, but let’s be honest and let the customer know before taking our money that the ice cream isn’t frozen so that I have the option to say no thank you. Won’t be back!

Sam Compton

When you have to wait 25 minutes for fast food that is beyond ridiculous nobody was in line. This was

Atmosphere: 5

Rhonda Basham

Went for quick snacks after a long trip, our order was fresh, hot and quick! We love DQ!

Atmosphere: 4

Food: 5

Service: 5

Ford Diesel

I drive a truck coast to coast.... I hit a lot of DQ's as every fat boy does. This is the worst DQ in three states, and the staff is rude beyond belief; my banana split was in a melted puddle when they handed it to me... F-----

Atmosphere: 1

Food: 1

Service: 2

Everett Kirkman

Food was good ? we just picked up from the drive through. They didn't give us our sauce for the chicken strip basket and said they were out of marinara but the food was good.

Food: 4

Service: 3

Recommended dishes: Biscuits and Gravy

Marvin Galloway

Literally the worst dairy queen in existence. Payed $8 for the royal ultimate with fudge filling. The worker just dumped a little dot of fudge on top of the blizzard and threw it at me. It was early and I was their only

Atmosphere: 2

Food: 1

Service: 1

Brian N.

These folks get it done. Great for those new-fangled yet ol-skool ice cream cakes. I didn't even know they had different flavors. But they do! Whol lotta cakes in that freezer. Plenty of good choice. And they'll decorate for you, too.Kid-friendliness: Them kids love that dq, whether nuggies, a dog, or the fries. The chillies all in.

Atmosphere: 3

Food: 4

Service: 5

Gloria Ditto

It would make a good sense

Atmosphere: 5

Food: 5

Service: 5

Tanya Cornett-Schifler

The customer service is usually really good but you always have to wait and pull ahead for your

Atmosphere: 3

Food: 2

Service: 4

Clint Jarboe

I got an Oreo blizzard. Prices have gone up. Good quality blizzard otherwise. Service was fast but the worker was apathetic. The establishment appeared clean and up to standards ?

Atmosphere: 4

Food: 5

Service: 3

isaac

30+ in the DRIVE THROUGH. “Fast food”

Ken Dowell

Had to wait for them take order she she took phone call before waiting on front counter. Food was good except for cold frys

Rayne Wolfe

Had ordered ice cream for family visiting from out of town on the mobile app and when we got there the doors were locked 10 minutes before closing and they told us the ice cream machine was broken and that they couldn’t refund us.

Magen Carman

Honestly I would’ve given it a zero rating if I could but that wasn’t an option. I ordered a burger that after getting it I found out they didn’t have the ingredients for because I tried it and it was missing the flavor. It happened to be the main thing making it special. I mean who sells an A1 burger without having A1! When I took it back and asked they said they didn’t have it so I asked for something else since it was the main ingredient to the specialty burger and they took my food back fries and all and gave me what I ordered in the place of the A1 burger and it happened to be over $4 cheaper. They refused to refund the money and said they would give me a blizzard instead but that’s all they will do. I asked for something like a coupon or card to get the blizzard at a different time since I’ve been sick recently and didn’t want anything milk based but I had to get it today or never because they don’t do that! Also, I don’t normally complain much less on the internet but the pretzels my son ordered were so saturated with grease that they were mush!!! I would definitely not recommend this place for their food but especially for the lack of customer service!FYI….The automatic response of I hope you give us another try blah blah doesn’t cut it for me! I ran a restaurant so I know it doesn’t have to be like that and should be corrected!

Dwight Johnson

Food wasnt that good biscuits didnt taste good an gravy was very

Atmosphere: 1

Food: 1

Service: 1

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