They try to charge me for the free sauce packets and I watched the guy with the bandanna on his head pick his nose before he handed the food to me. I would like for someone rather than Dan call me back about another incident that happened two weeks later at the drive through window..I spoke to Dan and he was very rude and Unprofessional about this matter as he Proceeded to tell me that he was the highest Management & person that I could talk to about this. I kinda was thinking that statement was not true the more I talked with him and how unprofessional he was. I have all conversations recorded and the video on my phone of the girl that was working that evening give me the middle finger at the drive through window and my grand children was in the car with me that day that she done this in front of as well when I was picking up my food order from the drive through window.. Taco Bell in Hardinsburg is in need of new Management Because they’re very unprofessional and rude. I would like to talk with someone higher than Dan and show the recorded conversations and the recorded video I have of that day that all this happened.
Favid Jenden
Don't go often have yet to give me correct order tonight missing one soft taco ..
Donna Farris
Great food great workers
Atmosphere: 5
Food: 5
Service: 5
Raque Thomas
Not what it used to be
Food: 2
Service: 2
C G
The food is going down hill. Last couple times we have been in there to eat, the food is burnt or cold. To dine in, make sure you bring a jacket cause its so cold in there you freeze to death.
Atmosphere: 1
Food: 1
Service: 2
Kassidy Milam
I have had some really poor service here in the past. BUT tonight Olivia was amazing. And if every fast food worker had her personality and work ethic it would be like chic fil an everywhere. She rocks
Potatoes tasted old, burritos and tacos barely had meat, refused to remake the food
Magen Carman
I just got an order of 4 Doritos locos tacos and 2 sides of black beans. The beans were so dried out that they bounced and one only had about a tablespoon full in it. I returned them and was told that’s all they had after waiting for at least 5 minutes at the front counter with workers looking at me and not saying anything. Finally I got the drive through workers attention by raising my voice to be noticed and she got the manager who was the one to tell me that if he remade the beans it would take 30 mins so that’s all they had. I asked for a refund but I forgot my card at home when I rushed out of the house to return the food so a refund wasn’t an option. Not that the money for that order made any difference but I walked out with the food left in the restaurant and no refund and the customer service was the worst I think I have ever experienced! That’s seriously sad and I know they could have done a lot better than that!!!!!
Revision: After returning home I looked at the tacos and they are no better! Maybe a tablespoon of meat and about a pound of lettuce and no cheese! Good grief! May not go back if that’s how it’s going to be!
Turned the lights off 5 minutes before they close and avoided taking our order. Sorry to show up that soon before they close, but sometimes it happens that way.
Atmosphere: 1
Food: 1
Service: 1
Jerry Aubrey
$20 for ten of these. Last time I stop there. Looks nothing like photos on menu.
LUCAS D
Food was Hot and Fresh. Service was Fast! Best TB drive thru in the County!
Pretty good food and quick service
They try to charge me for the free sauce packets and I watched the guy with the bandanna on his head pick his nose before he handed the food to me. I would like for someone rather than Dan call me back about another incident that happened two weeks later at the drive through window..I spoke to Dan and he was very rude and Unprofessional about this matter as he Proceeded to tell me that he was the highest Management & person that I could talk to about this. I kinda was thinking that statement was not true the more I talked with him and how unprofessional he was. I have all conversations recorded and the video on my phone of the girl that was working that evening give me the middle finger at the drive through window and my grand children was in the car with me that day that she done this in front of as well when I was picking up my food order from the drive through window.. Taco Bell in Hardinsburg is in need of new Management Because they’re very unprofessional and rude. I would like to talk with someone higher than Dan and show the recorded conversations and the recorded video I have of that day that all this happened.
Don't go often have yet to give me correct order tonight missing one soft taco ..
Great food great workers
Atmosphere: 5
Food: 5
Service: 5
Not what it used to be
Food: 2
Service: 2
The food is going down hill. Last couple times we have been in there to eat, the food is burnt or cold. To dine in, make sure you bring a jacket cause its so cold in there you freeze to death.
Atmosphere: 1
Food: 1
Service: 2
I have had some really poor service here in the past. BUT tonight Olivia was amazing. And if every fast food worker had her personality and work ethic it would be like chic fil an everywhere. She rocks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Taco, Quesadilla
The chalupas are awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Quesadilla, Taco Supreme, 3 Doritos Locos Tacos Supreme Combo, Nachos
Potatoes tasted old, burritos and tacos barely had meat, refused to remake the food
I just got an order of 4 Doritos locos tacos and 2 sides of black beans. The beans were so dried out that they bounced and one only had about a tablespoon full in it. I returned them and was told that’s all they had after waiting for at least 5 minutes at the front counter with workers looking at me and not saying anything. Finally I got the drive through workers attention by raising my voice to be noticed and she got the manager who was the one to tell me that if he remade the beans it would take 30 mins so that’s all they had. I asked for a refund but I forgot my card at home when I rushed out of the house to return the food so a refund wasn’t an option. Not that the money for that order made any difference but I walked out with the food left in the restaurant and no refund and the customer service was the worst I think I have ever experienced! That’s seriously sad and I know they could have done a lot better than that!!!!!
Revision: After returning home I looked at the tacos and they are no better! Maybe a tablespoon of meat and about a pound of lettuce and no cheese! Good grief! May not go back if that’s how it’s going to be!
Restaurantji Recommends
Great food and great people. Definitely my go to for fast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Ground Beef Burrito, Taco, Quesadilla, Taco Supreme, Breakfast Burrito, Bean Burrito, Mexican Pizza, 3 Doritos Locos Tacos Supreme Combo, Nachos, Breakfast Salsa
Short staffed
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Ground Beef Burrito, Taco, Quesadilla, Breakfast Burrito, Nachos
Turned the lights off 5 minutes before they close and avoided taking our order. Sorry to show up that soon before they close, but sometimes it happens that way.
Atmosphere: 1
Food: 1
Service: 1
$20 for ten of these. Last time I stop there. Looks nothing like photos on menu.
Food was Hot and Fresh. Service was Fast! Best TB drive thru in the County!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Taco, Taco Supreme, 3 Doritos Locos Tacos Supreme Combo
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