I don't generally complain about people cleaning while I'm eating. But at the time we were here there were two special needs employees cleaning the tables and chairs and were very noisy and obviously not happy with us sitting where we were. I understand they were frustrated but this was terrible. The chairs and tables in this restaurant are metal and are very heavy. So they already make a horrendous noise just attempting to sit. The noise was to a point I could not have a conversation with my wife. This went on through the entirety of our meal. It made a bad experience for our whole meal.
Atmosphere: 2
Food: 4
Service: 4
Bunnie Gray
This is strictly for the night shift crew and the night shift crew alone. They are awful, obnoxious, rude, and disrespectful people who should not be working in a fast-food environment. My husband has gone out around 10:30 to 11:00 PM two nights this week to get me some freshly made chocolate chip cookies. Apparently, that’s an issue at the local Harlan Wendy’s. The first night, they had none made and said there would be a 12 to 14-minute wait in a very rude and unbothered manner, so my husband left. Tonight, he went out again to get some and called me, stating that they are basically refusing to make any fresh cookies for us. They conveniently just turned off the stove, so he would have to wait for it to warm back up and then the 12 to 14 minutes for the cookies to bake. They claimed they made cookies earlier that evening and stated they were perfectly fine, not even acknowledging that it is now 11 o’clock at night. The cookies could literally have been made at 3 o’clock in the afternoon—very disrespectful and very rude. I did end up getting the cookies because that’s my craving right now, and any woman with a severe craving understands completely. I’m probably going to warm them up in the oven, but anyone in the local Harlan community, I advise against going there at night; it is downright complete disrespect. I do not have a problem with any other shift, and they do not have a problem with making things fresh for me. You are a fast-food restaurant. It is the absolute bare minimum to serve your customers fresh food. I am not a Karen, nor have I ever been one, but this is ridiculous. They have shut their stove off 2 hours before closing for whatever reason and did not make them fresh for us nor offered after my husband got them for me because I said go ahead. There was no business at the moment, just one car in the line. And to top it off, the cookies are cold as I expected, and some edges of the cookies are hard and inedible.
Atmosphere: 1
Food: 1
Service: 1
Lisa Brewer
It was amazing .hot food and great service
Atmosphere: 5
Food: 5
Service: 5
Whitney McBee
My sister went there today and she had a 3 or 4 people with her so they was splitting a 50 piece chicken nugget and they all laughed at them. Shame on you skinny girls for being rude and judgemental to them. I won’t be eating here again
Atmosphere: 1
Food: 1
Service: 1
Alesha Jennings
Great food
Atmosphere: 5
Food: 5
Service: 5
greg haste
Ghost pepper burger was good.
Atmosphere: 3
Food: 4
Service: 5
perc nowitzki
I usually eat here on lunch while I'm at work. They're always slammed busy but man, it's always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Kimberly Johnson
It has great food and I would eat there again
Atmosphere: 5
Food: 5
Service: 5
Erica Dalton
Food was great as always and the service was in a timely manner even though they were short staffed
The people were nice, but their food has went downhill. Just Wendy's in general regardless of location. Hate those awful pickles they put on and their buns are terrible.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
Kai Wilcox
The place was great with amazing food but the best part is this one worker who took my order. He was very polite and very nice made the whole experience very welcoming and wonderful.
Atmosphere: 5
Food: 4
Service: 5
Jenny Wilson
Honestly it would have been perfect if it wasn't for the terrible smell. It wasn't there at first but about 5-10 minutes after set sat down to eat this horrible smell took over the dining area. Multiple people in there could smell it. It smelt like rotten eggs or something like it. Other than that it was great ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Carl Grubbs
? slow
Betty Crusenberry
Single with cheese and fries.❤️?The jr cheese burger is a good burger at a good price.The store is always bleak and the work team are polite and always willing to help.I highly recommend this Wendi’s restaurant! I’ll be back, for certain and very soon!??????????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Jr Cheeseburger, Chili, Homestyle French Toast Sticks 6 PC Combo
I don't generally complain about people cleaning while I'm eating. But at the time we were here there were two special needs employees cleaning the tables and chairs and were very noisy and obviously not happy with us sitting where we were. I understand they were frustrated but this was terrible. The chairs and tables in this restaurant are metal and are very heavy. So they already make a horrendous noise just attempting to sit. The noise was to a point I could not have a conversation with my wife. This went on through the entirety of our meal. It made a bad experience for our whole meal.
Atmosphere: 2
Food: 4
Service: 4
This is strictly for the night shift crew and the night shift crew alone. They are awful, obnoxious, rude, and disrespectful people who should not be working in a fast-food environment. My husband has gone out around 10:30 to 11:00 PM two nights this week to get me some freshly made chocolate chip cookies. Apparently, that’s an issue at the local Harlan Wendy’s. The first night, they had none made and said there would be a 12 to 14-minute wait in a very rude and unbothered manner, so my husband left. Tonight, he went out again to get some and called me, stating that they are basically refusing to make any fresh cookies for us. They conveniently just turned off the stove, so he would have to wait for it to warm back up and then the 12 to 14 minutes for the cookies to bake. They claimed they made cookies earlier that evening and stated they were perfectly fine, not even acknowledging that it is now 11 o’clock at night. The cookies could literally have been made at 3 o’clock in the afternoon—very disrespectful and very rude. I did end up getting the cookies because that’s my craving right now, and any woman with a severe craving understands completely. I’m probably going to warm them up in the oven, but anyone in the local Harlan community, I advise against going there at night; it is downright complete disrespect. I do not have a problem with any other shift, and they do not have a problem with making things fresh for me. You are a fast-food restaurant. It is the absolute bare minimum to serve your customers fresh food. I am not a Karen, nor have I ever been one, but this is ridiculous. They have shut their stove off 2 hours before closing for whatever reason and did not make them fresh for us nor offered after my husband got them for me because I said go ahead. There was no business at the moment, just one car in the line. And to top it off, the cookies are cold as I expected, and some edges of the cookies are hard and inedible.
Atmosphere: 1
Food: 1
Service: 1
It was amazing .hot food and great service
Atmosphere: 5
Food: 5
Service: 5
My sister went there today and she had a 3 or 4 people with her so they was splitting a 50 piece chicken nugget and they all laughed at them. Shame on you skinny girls for being rude and judgemental to them. I won’t be eating here again
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Ghost pepper burger was good.
Atmosphere: 3
Food: 4
Service: 5
I usually eat here on lunch while I'm at work. They're always slammed busy but man, it's always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
It has great food and I would eat there again
Atmosphere: 5
Food: 5
Service: 5
Food was great as always and the service was in a timely manner even though they were short staffed
Parking: Very large double sided parking area
Atmosphere: 5
Food: 5
Service: 5
The floors in the seating area were filthy.
Atmosphere: 2
Food: 5
Service: 4
Restaurantji Recommends
The people were nice, but their food has went downhill. Just Wendy's in general regardless of location. Hate those awful pickles they put on and their buns are terrible.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
The place was great with amazing food but the best part is this one worker who took my order. He was very polite and very nice made the whole experience very welcoming and wonderful.
Atmosphere: 5
Food: 4
Service: 5
Honestly it would have been perfect if it wasn't for the terrible smell. It wasn't there at first but about 5-10 minutes after set sat down to eat this horrible smell took over the dining area. Multiple people in there could smell it. It smelt like rotten eggs or something like it. Other than that it was great ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
? slow
Single with cheese and fries.❤️?The jr cheese burger is a good burger at a good price.The store is always bleak and the work team are polite and always willing to help.I highly recommend this Wendi’s restaurant! I’ll be back, for certain and very soon!??????????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Jr Cheeseburger, Chili, Homestyle French Toast Sticks 6 PC Combo
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