Hop & Cask

Concourse B, Gate 17, Hebron

Recent Reviews

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Leonardo Padron

The worst service I ever received. The lady in the front desk sitting you down had the worst attitude I have ever seen .

Atmosphere: 1

Food: 1

Service: 1

Abeer Kayali

Could be the worst service ever ! Literally 4 waitresses talking to one another and not a single one bothered to take my order ! We are in an airport!! I don’t think we have all the time in the world to wait for any of them to do their jobs !!

Atmosphere: 3

Food: 3

Service: 1

Pablo Nonya

Horrible service. Had to ask for napkins to clean the table we were directed to. Ordered and that was the last time we actually heard our server speak. Ordered fries with our drinks. Came out
in 20 minutes. Dropped off in a
drive-by. No napkins. Ketchup was empty. Had to retrieve a replacement from a different table. I'm surprised they didn't ask me to dig my own potatoes.
Had to go up and pay at the bar. Did that with the other server as ours was apparently abducted and removed from the area. Beer and fries were pretty good but that could be because I'm amazed we actually got food and drink. Going back? Big ass nope there.

Atmosphere: 1

Food: 2

Service: 1

Walling Family

Would rate it a zero. No customer service. After 25 minutes we asked the bartender where our bottle of wine was and he said they canceled it because it was warm.

Never told us. Said they reversed the charges, but still charged credit card and we had to dispute.

Bartender (if you can call him that, lol) didn't care about anyone at the bar or anywhere. Kept goofing off while everybody waited for something at 12:30pm on Monday October 28, 2024. Fire that guy. He wouldn't even grab a manager.

Just said "o'well" or something to hat effect.

The bar wasn't even full.

Never allowed to order food, because the wine mishap. We waited for 45 minutes before leaving.

Stay away!

Atmosphere: 1

Food: 1

Service: 1

hamada bahlool

Frozen burger, extremely salty, over cooked, fries were stale and extremely over priced even for airports. Highly discourage eating here before a plane.
Understaffed and rude.
Inside seating not clean
Also they changed their name.

Atmosphere: 2

Food: 1

Service: 1

Donny Michel

Bar tender was nice but the place needs a deep cleaning! This is such an easy thing to clean and makes me wonder how dirty everything else is ?

Service: 4

David Ramirez

This place is a cool airport spot if you want basic menu items with no customization. Everything is ordered via QR code without the ability to customize or ask for extras. The lady working the bar is fantastic but she is handling the entire restaurant by herself.

Atmosphere: 3

Food: 3

Service: 1

Jared B

Unfriendly staff with zero interest in serving you. I had to walk out before ordering so I can't comment on the food.

Atmosphere: 1

Service: 1

Duska Reynolds

Flatbread was good. Leftover plates and glasses just left on bar. Had to order off barcode if you wanted to eat as no help from bartender. No dishwasher help so used plastic silverware for meals that cost over $20Draft beer off line.Bartender (Alex) was either hungover or high and clearly did not want to be here. Once I received my drink/food no contact ever from bartender

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Veggie Flatbread

Brittany Lindsay

Rough afternoon for this place. Seat yourself. Order with QR code. $20 for a margarita they advertise but you can’t order with their ordering system.Choose elsewhere.

Atmosphere: 2

Food: 1

Service: 1

Ammiel Yisrael

Trash I was overcharged because I was rushing to get home. Never

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Malt House Wings

Patrick Simpson

Ciara & team run an excellent operation

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Club Sandwich

Lisa Kucharski

Seemed like a nice place. Server seemed confused. Long time for one beverage and my husband had to get my soda. Not very good. Flatbread ok. Overkill on the sauce. Chili was cool. Grilled cheese not grilled. No napkins. Slow in a Sunday. Plenty of employees.

Atmosphere: 3

Food: 2

Service: 1

Brent Ross

Burger was overcooked, but decent. Fries and flatbread we pretty good.Service was pretty quick, but there were only 4 people here at 5:00.Blue Moon is $10. About $4 too much.All the seats are torn, ripped really bad. All the tables were dirty and unbussed. They told everyone to sit at whichever dirty table you want, and then they would clean it.The big guy and the woman behind the counter didn't do anything to help the sole server.If the front is this bad, how bad is it in the kitchen?!?

Atmosphere: 2

Food: 4

Service: 4

Sarah Hartman

Besides being airport expensive, hop and cask was a great meal with good service. Server checked on the table and delivered food in a timely manner. Pizza and chicken wrap tasted delicious.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Soft Pretzel

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