McDonald's
1980 Petersburg Rd, Hebron
(859) 586-2707
Recent Reviews
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Always super nice and fast! Food is fresh and hot! Managers are very nice even when they are super busy!
Atmosphere: 5
Food: 5
Service: 5
Only place close to the airport open late night. Quick as usual
The workers there are rude and seems lazy. They act as if doing their jobs and actually smiling occasionally is too much to ask for. I give them a 2 out of 10 for their employee's.
Atmosphere: 3
Food: 3
Service: 2
The employee didn't give me my kids happy mea!! I have to go back to ask for !!!! plus it was so busy we couldn't get seat to eat our meal so we had to eat standing worse experience NYC
Terrible customer service
Bathrooms totally disgusting. There was piss all over the men’s bathroom on the toilet all over the place
Atmosphere: 1
Food: 1
Service: 1
I've been visiting this location for almost 15 years, and within the past 6 months this place has gone from my first choice, to what is now the last place I'd choose to dine..
The food remains the same across the board. It's hard to mess up a burger that cooks itself.
The staff walks around like a bunch of zombies, they look miserable. 6 months ago these same people had a smile everyday.
I've witnessed management not doing a thing but standing around giggling and cutting up, and then the same management, yells at the other employees for the same exact thing. What a wonderful atmosphere. No wonder every time I go through the drive thru, I'm waiting an extra 10 to 15 minutes for a bagel. The employees are probably just waiting for the whistle to blow. Whoever the proprietor of this establishment is needs to take a peek! The first thing you need to run a business is people!
I will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Waited almost 20 minutes for an order I placed on the app. Ordered a deluxe Quarter Pounder only for it to have a few slices of onions, ketchup and pickles….where is the lettuce and tomato? Didn’t have time to go back but you could tell it was made with low effort. Won’t be back here again. Thought this McDonald’s was one of the best
Atmosphere: 2
Food: 2
Service: 2
The most ignorant employees in the world .
Atmosphere: 1
Food: 1
Service: 1
The food and service has gotten so much better.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Let me start by saying I understand this is such a busy area and bad days happen BUT every time I come to this McDonald’s I am waiting, 9 times out of 10 they always make me go wait at the numbers and I’ll sit for 10 mins or so. Normally I am not one to knit pick like I said everywhere has bad days but this is consistent, there is nothing FAST about this McDonald’s, I’ve come from the Aurora/Lawrencburg IN area and this was never an issue there. I’m not sure if additional help is needed or what but I really feel something needs to be looked at deeper at this location.
I also know everyone is working and trying there best here too I don’t doubt that but again maybe more help is needed
Atmosphere: 3
Food: 4
Service: 4
We came through the drive through using a mobile order. I ordered a quarter pounder with cheese and a medium fry. We waited at the first window for 10 min, the manager who was taking orders on headset was just sitting there, making eye contact, but not checking us in. So we pulled forward, we get to the next window they had no idea we were there because said manager didn’t notify the other employees, then we got pulled forward to the next window to wait another 5 min. Seriously?
Atmosphere: 1
Food: 1
Service: 1
Same as every other fast food chain restaurant. Send you forward to park and wait to keep their service time down.
Atmosphere: 3
Food: 3
Service: 4
Always a wait. Always parked. Too expensive for what your getting
Atmosphere: 1
Food: 1
Service: 1
Do t know why I go back to this McDonalds.....the only time they have gotten my order correct is when I only order a diet coke!! Rudest bunch I have ever encountered!
Atmosphere: 1
Food: 1
Service: 1
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