Subway
2939 Terminal Drive Lod #A-020, Lod #Cr-001, Hebron
(859) 767-1321
Recent Reviews
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Caution using the vending machine by the rental car center. Only dispenses half your order and no one answers the phone
Service: 1
Really breaks my heart to see a subway in such a bad shape one of the most unorganized subway I’ve ever seen the Asian lady is rude and doesn’t even know what sandwich she prepares and the staff is not trained and seems like not interested in serving the guests wouldn’t recommend buying from this place subway should have a look into this after so many bad reviews
Atmosphere: 1
Food: 1
Service: 1
Slow as molasses. Tuese people realize the work in an airport, right?
Atmosphere: 1
Food: 1
Service: 1
Food looks old and unfresh, and I don't blame the employees for that. Subway needs to take better care of this location and provide better products.
Atmosphere: 3
Food: 1
Service: 5
We had to be at the airport early and subway was supposed to be open. The employee there said they'd need over half an hour past their opening time to be ready. They didn't seem to be in any rush to open. Never really seen anything like that.
Atmosphere: 1
Food: 2
Service: 1
The short black lady today around 4:30Pm provided a really bar customer service, she was preparing the sub as if she was not getting paid, did not even know the right name of ingredients. Asked what kind of pickles and there is only one kind, also was murmuring with the other enployee while I
was telling her my order. Very disrespectful. She just slid my sub for her coworker to wrap it as she could not i guess, she couldn’t even do the first wrap. I asked if everything was okay and she said that they just tall to talk other
Atmosphere: 1
Food: 2
Service: 1
Our flight had been delayed by three hours, so we stopped and purchased some sandwiches for the kiddos and myself. I asked him to politely change his gloves, and he did so without any issues. I would want to express my gratitude to Kirk for his excellent assistance. Thank you subway 10/10 :)
Atmosphere: 4
Food: 5
Service: 5
Went there before my flight on Christmas on 12/22/23. Got there at 7:45 PM and workers told me they were closed and then proceeded to make themselves a sandwich and eat it in front of me. It takes 2 minutes to make a sandwhich with premade ingredients. Terrible customer service.
Service: 1
Looks open says open wait in line they see you ignore you then tell you it's
Atmosphere: 1
Food: 1
Service: 1
I got a 4hr layover so I'll get detailed-Super bitter little employee with a stale frontal and chunky lashes -didn't catch her name. I could barely hear her and it was apparent she couldn't really hear me, hence were in an airport. As soon as I stepped up I stated what I wanted, she gave me a blank stare... she asked what I wanted and repeated myself. She continues to glance directly through me, immediately my demeanor flipped, instead of her being courteous and patient she was clearly miserable and rude. She asked if I wanted it toasted, I said no.Mind you, I walked up and stated my order the first time I opened my mouth "a 12in veggie, provolone, non-toasted.She asked again, I shook my head- she just stares at me with nothing behind those eyes & exhales once more "toasted?!"I just walked to the other employee who was going to finish it. She aggressively slid it to her coworker and he seriously saved the experience, I was about to walk out of line because the tension was so heavy.Finally I requested "little bit of mayo and lite salt & pepper. I proceed to the third member on the line at the cashier, I tell him my sandwich and as he rings me up I glance at my sandwich being wrapped my the second guy on the line & I watched the little heffer dumb salt and pepper on top of my sandwich. I pretend I don't see things, but as stated previously. I'm here for four hours, I will return for her name.
Restaurantji Recommends
Apparently the 8pm closing time means the time the employees go home. The food was pulled 15 mins before closing time and I was sent away. Very poor customer
Atmosphere: 1
Food: 1
Service: 1
The food and service were good. I hate buying food from the airport but it was the best price for the food I received.
Lady’s that work here are some of the nicest kindest people I’ve had the pleasure of dealing with in not only this airport but most airports and food services alike big thanks to
Atmosphere: 5
Food: 5
Service: 5
Their breakfast food is very sad looking. I don’t think I would ever feed it to my dog. They also have no condiments go along with breakfast food.!
Atmosphere: 1
Food: 1
Service: 3
The ladies were extremely friendly at an ungodly hour on a Saturday morning. Thank you for your great service! (Nametag: Rush, JV)
Atmosphere: 3
Food: 5
Service: 5
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