Vino Volo

I recently had a disappointing experience at this establishment. Before my flight, I ordered food and a drink, but after waiting over 30 minutes without any updates, I approached the bar to cancel my order, only to discover it had never been placed. Throughout this entire time, the waitress did not return to check on my table not one time!

Atmosphere: 1

The location and atmosphere is the win. One of the only restaurants with access to direct sunlight at CVG. With that said if anyone else took over that location I’m sure it would be a hit.

I was there for several hours due to delayed flights/cancellations so I have a lot of thought about service and attentiveness. When I arrived, there was only one person working within a few hours. There were two more people there and the service did not get any better. I watched people seat themselves as instructed and still have to wait Several minutes to be served. The workers would go to the back for long periods of time. I had to approach the bar several times for another drink or to add to my order. In my opinion, the food was a 6/ 10, and that seems a little generous. It’s an airport so you expect the up charge but seriously … like I said great place to sit and get work done and still have access to day light

Atmosphere: 5

Food: 2

Service: 3

Recommended dishes: Cheese Plate, Charcuterie Board

Very hospitable good environment

Atmosphere: 5

Service: 5

Everything about this place is good. But I missed the attention to detail of similar places that are great.

Atmosphere: 4

Service: 4

Lunch here
Arugula sald with chicken
Nothing special ... but was OK
Nice environment
Good service thanks for the 🍞

Atmosphere: 4

Food: 3

Service: 4

Can you update your hours on Google maps? Nobody is ever working and it says you open at 10.

Atmosphere: 1

Food: 1

Service: 1

Paige gave great service and wonderful food and wine while I waited in a relaxing chair. 10/10

Atmosphere: 5

Food: 5

Service: 5

Cosy and excellent.
Better than any lounge

Atmosphere: 5

Service: 5

Had to get to airport early due to Frontier Airlines reservation/flight scheduling issues…better early than not, we stopped at Vino Volo (store#7049) for a wine or two while we waited for our delayed flight…
Ron, our bartender was pleasant to talk with. He made a suggestion on a flight that I ordered- my wife and I liked it so much she ordered the wine by the glass. We talked about visitors and business at the airport and downtown Cincinnati… he shared a humorus story of Nadal and Djokovic walking into a convention hotel just letting out and no one recognized them…
We paid our tab, said thanks and shook Ron’s hand - a very nice guy.

Atmosphere: 4

Service: 5

Delish! So happy to see a place in the airport that doesn’t look, feel, or taste at all like typical airport food. Very relaxing pre-travel environment and friendly staff! The prosciutto & brie sandwich with arugula & fig jam was a perfect mix of sweet & savory, along with a glass of rose… highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Had an ok experience until an older bartender with glasses came by and was wildly abrasive to me and my family. The bartender with short hair/shaved head was great but the secondary bartender came in and completely ruined the experience. We communicated where we were sitting and who we were sitting with and the second bartender came in, told us to move, and when we told him what the prior bartender said he just repeated himself as if we didn’t speak English. Customer service doesn’t necessitate disrespect no matter what restaurant you might be working.

6/22/2024 6:30-7:55pm

Atmosphere: 1

Food: 1

Service: 1

Paige recommended a very nice drink, the lemonade with basil. Thanks Paige!

Atmosphere: 5

Food: 5

Service: 5

Mark F was absolutely amazing! His service, kindness, and overall hospitality was so comforting in an airport environment. His attention to detail and making sure no one missed a flight was such a delight to see. Not to mention his knowledge of wine! Great experience overall!

Service: 5

Rachael rocks give her a raise.. She relaxed me after a week of total stress. Kept me on time for flight and we invented a drink called The

Atmosphere: 5

Food: 5

Service: 5

Would 100% recommend stopping by here for a visit if you ever have a layover in between or just extra time before flying out. This was relaxing, calm, and just a bit of luxury while waiting to go home. The wine options were splendid and we chose two tastings and then a glass of our favorite from the tastings. We also ordered tomato bisque and charcuterie platter. Both marvelous. The staff was helpful and very detailed. We enjoyed our visit. Thank you!

Atmosphere: 5

Food: 5

Service: 5