Wendy's

3087 Terminal Drive, Concourse, B Space C114-115, Hebron
(859) 282-0693

Recent Reviews

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Joe

Ordered the new bacon ? mushroom ? cheeseburger ?. No bacon and very little mushrooms. On top of that, it had some nasty white sauce on it. Threw it away after 2 bites. Terrible burger ?

Atmosphere: 4

Food: 1

Service: 4

Grind Heaps

Best airport Wendy’s of all time. Fantastically well run store, I’ll always make sure to get my feed from here whenever I travel in and out the airport.

Atmosphere: 5

Food: 5

Service: 5

Dave

Dawn who was expiditing at this airport concourse location was rude and ran her mouth while I was simply trying to clarify an order which I had placed from the kiosk that should have included coffee with frosty cream and sugar, which apparently did not appear on the total. Another older woman who was working register at the time, interjected and began to argue with me over the reciept. A young gentleman took care of the coffee as he totaled the sale of a large coffee that I then purchased in line.Corporate Wendy's will be notified of their nasty, unfriendly attitude.

Atmosphere: 1

Food: 3

Service: 1

Marcin K

Terrible customer service here. No manager on duty the workers are yelling at the passengers and customers at the terminal and all citing they are short staffed! Just wow, John their GM need to be aware of what is happening here!

Atmosphere: 1

Food: 1

Service: 1

Stephanie Wolf

Had an early flight and these guys were awesome! Quick and friendly, especially for 4am. Thanks guys!

Atmosphere: 5

Food: 5

Service: 5

Brian Bobay

Service was friendly and fast. Breakfast was hot. Honey chicken biscuit was good.

Atmosphere: 4

Food: 5

Service: 5

Evan Mcnicholas

I don't necessarily think it's the stores fault, but whatever agency is supplying their workers needs to be replaced. Iv never had a service slowdown before because a worker was on their phone the whole time.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Baconator

David Morgan

The employees were friendly and professional.

Atmosphere: 5

Food: 5

Service: 5

Brittany Lindsay

Great job to this team today! Tasty, friendly, and fast!

Kid-friendliness: Kids meal is great.

Atmosphere: 5

Food: 5

Service: 5

Jesse Mcalister

Your food is on point but staff is rude.

Atmosphere: 1

Food: 5

Service: 1

Douglas De Oliveira

I ordered a Son of baconator and waited for 15 minutes while one person was working on the orders while the other employees kept singing laughing and doing nothing to help, at some point they started closing the store without giving me my order as I asked them to cancel and give me my money back, I got yelled at by a employee a young Afro American guy with bad attitude who kept singing rap instead of working, he said “ you are seeing that we have other orders now you can wait or go hungry somewhere else “ I felt threatened and harassed by his tone of voice, they had delivered all other orders and no one was working on mine which is unacceptable! I hope something gets done about it because I’m not through yet!

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