Five Guys
2515 Wilson Rd, Highland Heights
(859) 279-3533
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I ordered ahead, and when I went to pick up I confirmed with the servers if all of my items were in the bag or not. They confidently confirmed all of the items were there, and even looked annoyed that I bothered to ask. There's no good way to check after they dump a bunch of fries on top of everything and seal the bag shut, so I trusted her. After a 15 minute drive home, I find an item is missing. I call back, let them know what happened and come back in to pick up the item, and they were apologetic and very nice about it. But when I come home yet again to deliver my wife's burger to her, the burger was still made wrong, completely missing several ingredients. Very disappointed
Today at 1305 hrs I came to eat lunch at this store. The staff was friendly. After I paid for food the manager got in the face of the young lady working the register,made her jaw drop,and pulled her to the back of the kitchen for a talking too!! Myself and rest of five guys crew we're shocked! It seems unethical to perform that in front of customers and other crew members!! Recommend have a counseling session with this manager!!
Atmosphere: 3
Food: 5
Service: 5
WAY too much money for what you get. When I'm paying $13 for a burger, I better be getting something more than what I can get at Wendy's. And that is not the case. We spent about $15-17 per person and ended up with burgers that I wouldn't be surprised to be served from any fast food joint for half the cost.
Atmosphere: 2
Food: 2
Service: 3
Great location here and service was excellent.
Atmosphere: 3
Food: 4
Service: 5
Great food,not worth 20.00.I can go anywhere for that much.
Atmosphere: 5
Food: 5
Service: 5
Great service,my burger was made perfectly.! Thank you!
Shout out to my dude David who makes the best shakes around! Way to get that got it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries, Cheeseburger, Hamburger
The last time I ate at Five Guys was in the state of Maine two years ago. The Bacon ? burger was on point ☝️ much love for real ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Onion, Bacon Burger, Regular Fries, Pickles
I got severed the best veggie burger and caramel peanut butter milkshake on the planet! Highland heights ky
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: My sister & I are both gluten free & they were very accommodating. Had cheeseburger wrapped in lettuce & very good. Have gone back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries, Their Cheeseburger
Restaurantji Recommends
Great crew and great food
Atmosphere: 5
Food: 5
Service: 5
Would like to give a shout out to the manager on duty , Steven Curtis. He took amazing care of us and provided exceptional service including bringing our food to us! He was super sweet to my son who was with me at the time. We will definitely be returning in the near future. Keep up the wonderful work! People like you make going places manageable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries, Hamburger
Best burgers in town!
Atmosphere: 5
Food: 5
Service: 5
Food was on point pretty friendly group of guys working there and the dining room was clean
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Grilled Onion, Bacon Cheeseburger, Cheeseburger
The Red Head Guy was very helpful think his name might be Dave what a great guy treated me and my family very well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries, Cheeseburger
Loading...