Wow just a wow a reason is I got jimmy John’s sometimes every week it issssssss soooo good please go nice service good food ok to good atmesphere.
paige Buemi
This is a Club LuLu, no tomato, add cheese… it came to me with 1 sad sad piece of turkey, and hardly any lettuce. It’s mostly bread to be honest. The manager, Nathan, didn’t believe me that me sandwich was basically a child size version of what I ordered… for almost $10 BUCKS. He would t refund or remake my food without photo proof it was made so light. When asked for his corporate or franchise info, he refused to provide that, and said “he personally handles these things, no need for corporate to get involved.” Hec could have given a credit order or a refund or anything and I’d have brought the sandwich back and went on with my day. But he chose to act like an ass and now we’re here. Over a sandwich. Jimmy John’s in highland heights can definitely do better.
Maria
I picked up Jimmy John’s the other Night for my husband and it was good. The service was good and good quality ingredients.
Jasper Saeed
Yoooo shawty needed some help tonight!
Falecia Franklin
Best customer service. Clean. Treated me great. Thank you. Gave me information on rewards and free sandwich. Patient. It was good and they were cool.
owen rankin
Sandwiches are always consistent here. Also, staff is always extremely friendly. Best JJ in nky
Atmosphere: 5
Food: 5
Service: 5
Earin Dragoo
The only negative thing I have to say is that I NEVER get the extra peppers I order. Even when ordering extra, extra peppers. Other than that, great food, good service, great atmosphere.
Atmosphere: 5
Food: 5
Service: 4
Michael Mason
Good food good service very clean place
Atmosphere: 5
Food: 5
Service: 5
Kim B
Slim 3 is tuna salad on bread it's very good, less onion would be better !
Atmosphere: 5
Food: 5
Service: 5
Kim Cannon
We ordered a sub but did not realize it came with mayo. We took it back and asked for another sandwich without mayo. The worker said the menu clearly showed that it had mayo on it and that he wouldn’t make another sandwich but we could buy another one if we wanted it without mayo.We had never been to a JJ before so didn’t realize it came with mayo and O&V. Could have been an easy fix for them, but they wouldn’t make a new one for us. We left very upset with such poor customer service.
Overpriced "signature" sandwich. Basically a 8" piece of bread. Hardly any meat whatsoever. Requested extra mustard and no mayo, got a dry sandwich. Ripoff stay away.
Food: 1
Service: 1
madelin hoskins
I got the Italian that comes with double meat and there was no double
Atmosphere: 3
Food: 3
Service: 2
Kristie Dougherty
Placed an order for the 30 pak catering bundle for an office event. Online ordering was easy, everything was ready on time, they even helped me carry everything to my car. We got all the sandwiches, two sides, chips AND cookies. Everyone loved the food. My favorite part is that the carry out boxes fold up perfectly to be serving trays!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salt and Vinegar Jimmy Chips
Al Exa
The staff is really nice and always greets me whether I’m walking in or they’re delivering. Food always made quickly and arrives quickly. Obviously delicious. 5 stars
Dietary restrictions: For gluten allergies they can do lettuce wraps; have vegetarian options
Wow just a wow a reason is I got jimmy John’s sometimes every week it issssssss soooo good please go nice service good food ok to good atmesphere.
This is a Club LuLu, no tomato, add cheese… it came to me with 1 sad sad piece of turkey, and hardly any lettuce. It’s mostly bread to be honest. The manager, Nathan, didn’t believe me that me sandwich was basically a child size version of what I ordered… for almost $10 BUCKS. He would t refund or remake my food without photo proof it was made so light. When asked for his corporate or franchise info, he refused to provide that, and said “he personally handles these things, no need for corporate to get involved.” Hec could have given a credit order or a refund or anything and I’d have brought the sandwich back and went on with my day. But he chose to act like an ass and now we’re here. Over a sandwich. Jimmy John’s in highland heights can definitely do better.
I picked up Jimmy John’s the other Night for my husband and it was good. The service was good and good quality ingredients.
Yoooo shawty needed some help tonight!
Best customer service. Clean. Treated me great. Thank you. Gave me information on rewards and free sandwich. Patient. It was good and they were cool.
Sandwiches are always consistent here. Also, staff is always extremely friendly. Best JJ in nky
Atmosphere: 5
Food: 5
Service: 5
The only negative thing I have to say is that I NEVER get the extra peppers I order. Even when ordering extra, extra peppers. Other than that, great food, good service, great atmosphere.
Atmosphere: 5
Food: 5
Service: 4
Good food good service very clean place
Atmosphere: 5
Food: 5
Service: 5
Slim 3 is tuna salad on bread it's very good, less onion would be better !
Atmosphere: 5
Food: 5
Service: 5
We ordered a sub but did not realize it came with mayo. We took it back and asked for another sandwich without mayo. The worker said the menu clearly showed that it had mayo on it and that he wouldn’t make another sandwich but we could buy another one if we wanted it without mayo.We had never been to a JJ before so didn’t realize it came with mayo and O&V. Could have been an easy fix for them, but they wouldn’t make a new one for us. We left very upset with such poor customer service.
Service: 1
Restaurantji Recommends
Overpriced "signature" sandwich. Basically a 8" piece of bread. Hardly any meat whatsoever. Requested extra mustard and no mayo, got a dry sandwich. Ripoff stay away.
Food: 1
Service: 1
I got the Italian that comes with double meat and there was no double
Atmosphere: 3
Food: 3
Service: 2
Placed an order for the 30 pak catering bundle for an office event. Online ordering was easy, everything was ready on time, they even helped me carry everything to my car. We got all the sandwiches, two sides, chips AND cookies. Everyone loved the food. My favorite part is that the carry out boxes fold up perfectly to be serving trays!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salt and Vinegar Jimmy Chips
The staff is really nice and always greets me whether I’m walking in or they’re delivering. Food always made quickly and arrives quickly. Obviously delicious. 5 stars
Dietary restrictions: For gluten allergies they can do lettuce wraps; have vegetarian options
Atmosphere: 5
Food: 5
Service: 5
Favorite lunch spot
Atmosphere: 5
Food: 5
Service: 5
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