Whit’s Frozen Custard

We absolutely LOVE Whit’s, like will drive 30 minutes to get it, but this location is awful. Never open when their hours say they will be. When staffed, it’s hit or miss if the person knows what they’re doing (to be fair it’s typically someone covering both this and Donato’s counters). There are locations that are in Lebanon and Trenton that are way better.

Great flavors and great people

Horrible service. I walked in and asked for a milkshake. The server went to the back to see if they had milk. Told me they didn't. And that if I wanted a milkshake I should go to five guys next door. Didn't even try to offer me anything else. Or even apologize for the lack there of. Wouldn't recommend

I’ve been here multiple times, including tonight, and they don’t have milk. How does an ice cream shop repeatedly not have milk? They told me to go next door to five guys if I wanted a milkshake 😂 WHAT? Left without buying anything and won’t be returning. This has happened too many times.

I waited 10 min and no one to be seen. My son even kept opening the door so the bell could get their attention. And nothing. My son even saw some workers in the back. He tried several attempts until one saw us. We also could only get something from the freezer.

Atmosphere: 3

Food: 5

Service: 1

Yeah, this is the most under staffed and under equipped Whit's I have visited. 4 of the 5 times I've visted they were missing milk or some of the ingredients for a milkshake.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Vanilla Frozen Custard

The google maps and website said it was open when me and my party visited turns out it was closed. We got no service and just a wait of 5 minutes. I would not recommend this place as it is a big meany liar

Atmosphere: 1

Service: 1

We were so looking forward to trying Whit’s. Arrived at 4 pm on a Sunday. The listing stated they were open. Apparently, they don’t serve until 5. We could only get items from the freezer cases. We bought some filled cookies just for something. They were hard to eat as the custard was only in the very center. The custard tasted like freezer burnt soft serve. The cookie was good. The gal working was very nice.

Atmosphere: 1

Food: 1

Service: 2

Waited to be served for around 15 minutes and no one ever came out. It said they were open on Google but appeared to have no workers behind counter.

Atmosphere: 1

Food: 1

Service: 1

First time ever coming was excited… pull up and they are closed… little disappointing at 12:30 on a friday

Atmosphere: 2

Food: 1

Service: 1

Google and internet said they were open but at 3:30 on a Friday women at co-located Donatos said they were not opening till 5pm. Wasted 20 minute drive. ? love Witt's, not this location.

After visiting the Lebanon location on Mother's Day we were happy to find a location that wouldn't be out of the way for us. Unfortunately, the experience was not the same as Lebanon. For starters, there was no old-timey feel as it was sharing a location with Donato's Pizza and had zero character. Secondly, the only place we could sit outside was in front of another restaurant a couple suites up. Biggest of all, I don't know if it was because of our selections or something else but the custard was not good at all. Perhaps if the custard was good we would have gotten over the other things, but it wasn't. I'm leery about stopping by again.

Atmosphere: 2

Food: 1

Service: 5

delicious custardvery nice young lady behind the counter

Do get Whits Custard, just don't bother going here.

This shop is split in two with Donatos. They had one guy running both counters. Several of us waited at the counter for 10 minutes while the guy argued for 10+ minutes (arguing when we got there) with a customer in person over ordering pizza. We left and got sweets elsewhere.

This store is shared with Donatos and they also apparently share the same lone worker. Walked in and there was a couple waiting to buy ice cream in front of us. Waited about 10 minutes and they gave up. The one worker was too busy arguing with a customer on the Donatos side to where he couldn't serve us. We waited maybe 5 more minutes and him and the customer were still arguing so we left too. We've had Whits before and it's great. I would highly recommend it... just not at this location.