McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1911 Old Preston Hwy N, Hillview
(502) 955-8088
About McDonald's
Customers' Favorites
McDonald's Reviews
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This place is such low quality from top to bottom. Beyond the ridiculously long waits, the noise made by the blower in the dining area sounds like a cat in a blender and is constant, the food is always disgusting and cold, how is it still in business?
There young manager with long hair and a beard just laughs when you have a complaint. I had to go in to get my curbside order and he just laughed.
the one in Hillview on Old Preston no way. been in drive thru at 7;07. it is 7:34 and just got my food order. terrible customer service.
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
This McDonald's location can get busy, but the staff is friendly and accommodating. Despite occasional mix-ups with orders, the service is always respectful and efficient. Families appreciate the kid-friendly play area, where children can enjoy themselves for hours. The manager, an older African American woman, stands out for her kindness and helpfulness. Customers often visit during lunchtime to find the restaurant less crowded, and the food is consistently fresh. Orders are typically accurate, with fries hot and the Big Mac tastier than expected. The fountain drinks are perfect, and take-out orders are handled well. The employees are very friendly; for example, a 17-year-old cashier named Santiago was not only making sure to sweep around the store but also asked customers about their day, showing great personality. However, the play area for kids was not the cleanest, and some improvement in cleaning and sanitizing this space would make the overall experience even better. The rest of the restaurant is clean, and the food quality remains good, making it a pleasant place to visit.