Freddy's Frozen Custard & Steakburgers

120 Clinic Dr, Hopkinsville
(270) 874-2143

Recent Reviews

Nicole Black

Food gets 4 points for being hot and fresh! It was OK, like nothing special to me. But the restaurant itself DIRTYYYYYY. From the floors to the tables, every table was dirty like people come and eat and leave and nobody wipes the tables clean after. (Like all day long ) The floors, dirty as heck. The drink station was sticky all over the counters, floor and the machine it's self needed some tlc!! Trash cans had sauce splattered on it and crumbs every where. The employees were nice but all the guys pants were sagging so hard we can see their under pants.

Atmosphere: 1

Food: 4

Service: 4

Recommended dishes: Single Burger w Fries, Steak Burger

He Mitch

Food is always delicious, but the service has continued to worsen each time we go. The staff is extremely rude and the facility cleanliness is sub par.

Atmosphere: 1

Food: 4

Service: 1

marilyn ashby

Burger was good service was good but I think they found Jimmy Buffet's lost shaker of salt and used it on my fries!! They were way too salty to eatParking lot had a lot of trash in it. The cashier was nice!

Atmosphere: 3

Food: 3

Service: 5

sue g watkins sue

Best fast food in

Atmosphere: 5

Food: 5

Service: 5

Kylie Tracy

Gets more and more stingy with an attitude and either just doesn’t give you the amount of sauces asked for or just doesn’t give you any at all even when asked at window with one or two different crew members. Thanks Freddy’s!

Food: 3

Service: 1

Anthony Moore

Loved

Atmosphere: 4

Food: 4

Service: 4

Donald Warren

There was no leadership.....food was awful....so

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger with Fries

Kelsey S.

Awful and hateful service. There was a hair in my food. (Which I know was not mine because it was curly) Will not be going back anytime soon. Freddy's do better.

BrenDan Yahudah

I posted the location today and Jada was awesome he deserves employee of the month. Great customer service, very knowledgeable of the menu and very helpful. All In all this was my first experience here and I'm glad I came to this location. Thanks Jada for being a great sport.

Atmosphere: 5

Food: 5

Service: 5

Duncan W.

After a sullen greeting by the young man at the counter, I received my burger and onion rings. The rings consisted of three full rings and the pieces of about two more . The burger was average at best with patties that looked and tasted like they had been made earlier in the day. Okay so please understand I'm not the kind of person that complains online but we have a real problem in the workforce. I worked at McDonalds as a young person and understand how hard working in fast food is but you have to be willing to work. To the young man at the counter... smile and say hello, stand up strait and put on a clean shirt. It really will change things for you.

Travis Campbell

Food is expensive for the quality. Staff is apathetic. Dining room feels greasy even if it is clean at the time.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Onion Rings, Patty Melt

Van Clark

Took 30min. to get food in drive through, had three orders, they packed all in one sack so by time get in car its all falling apart inside sack just a complete mess. Would think it would be hot wrong all cold, Could see five people in store with no customer in store. Customer service it long gone, won't be going back

Food: 2

Service: 1

Tiffany Coursey

This was my first time at Freddy's and I personally did not care for the food. But I had one of the best customer service experiences that night. The guy that waited on me was very friendly and welcoming and all the workers that night were all very nice.

Atmosphere: 5

Food: 2

Service: 5

Doug B

The food is great! Service is very good, very clean, but bring a jacket. It's always very chilly inside.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheeseburger with Fries

Jennine Trayer

Gave my order to another person. Staff was unfriendly and unorganized. I was waiting 20 minutes for an order that was never made. Staff was on their phones avoiding eye contact in the back. ???????

Atmosphere: 1

Food: 1

Service: 1

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Freddy's Frozen Custard & Steakburgers

120 Clinic Dr, Hopkinsville, KY 42240
(270) 874-2143