Chicken was cooking old grease and over cooked and the fries were old and stale and most of the fountain drinks were out when we told one of the employees she said okay and never came to change them and they weren't even busy at the time to actually change them.
Atmosphere: 1
Food: 1
Service: 1
Melonie Churchwell
My food was ice cold and nasty. The drinks were hot because ice was completely gone. I will never go back there. This was at the KFC on Ft Campbell in Hopkinsville, KY.
Helen Scott
The ladies there are wonderful. Im a door dasher they are kind an caring an make sure I get my food out in a timely matter
Atmosphere: 5
Food: 5
Service: 5
Carl “SoCalRoadDog” aka Potatohead
It's one of the best KFC's I have been to.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Blanchard
Hopkinsville’s KFC has to be the laziest and least customer service oriented location in the United States. Somehow, they’re the only location that can’t consistently keep items that are listed on the menu in-stock, whether or not they are really “out” or just too lazy to make it is unknown.
Michael Hughes
I asked for the family meal chicken tenders the 16 piece. They said that it's going to take some time to cook because I didn't have enough. I said okay how long is it going to take. They said 15 minutes. No caveats nothing like that. 30 minutes later I have yet to receive my food. Then I go inside I asked for a refund. They give me my refund and I asked for a copy of the refund receipt. The only thing that they told me is they can only give me the original receipt back. I asked them what I could do with that original receipt. They did not have an answer. It took them a total of 40 minutes to not only not provide me food but not give me a copy of the refund receipt. Because they don't give out copies of the refund receipt. I would highly suggest you find another chicken place.
Atmosphere: 1
Food: 1
Service: 1
Mike Jackson
Slooooow service. App 45 mins. Then two of the female employees were on break ànd actually kissing and fondling each other right in the parking lot. Never going back. BTW bathrooms were NASTY too!
Atmosphere: 1
Food: 4
Service: 1
Keonna Monae
Got cold food and would not replace it
Food: 1
Service: 1
Angie Roberts
everytime I go in there there is employees eating behind the counter coming on chewing on chicken leg and biscuit . And finishing up before they take my order . Really that is disgusting and unprofessional.
Tom Holliday
I wonder if the owner knows that management turns off online ordering!
One been waiting on line for 10+ minutes and haven't gotten my order taken.
Atmosphere: 4
Food: 3
Service: 1
Buck Bear
I asked for a 16 piece chicken regular recipe but my family eats dark meet the lady said no we can't do that we can only give you a mixture.. she said she couldn't do this because she had a special on dark meat that day and couldn't spare the extra dark meat.. I kindly thanked her and told her to just please cancel my 57 dollar order.. then I went to Captain D's it was really good.
Atmosphere: 1
Food: 1
Service: 1
Nytue King
You're not supposed to run out of CHICKEN. You're a chicken business 😒
Food: 5
Service: 4
B J
Restaurant is quite FILTHY inside and out. Parking lot and drive thru always full of trash and food. Needs a power wash . Also they are ALWAYS out of stuff. The odds of getting what you ordered are very slim to none. Even something as SIMPLE as a drink they are out of this and that. Ordered drink bag on the app get there and you guessed it.. OUT OF BAGS. Who is in charge? Another disappointing chain of restaurants in the area. Drive past em. Corporate complaint next option.
Atmosphere: 2
Food: 2
Service: 2
Cassie Peay
Been sitting in line in the lobby for 30 mins and the staff is ignoring the entire full lobby of waiting customers. Like please talk to us. Its beyond rude to ignore. There was about 10 people in the lobby and they have not talked to us yet. Stay tuned it might be longer. They are talking about us not to us.
Chicken was cooking old grease and over cooked and the fries were old and stale and most of the fountain drinks were out when we told one of the employees she said okay and never came to change them and they weren't even busy at the time to actually change them.
Atmosphere: 1
Food: 1
Service: 1
My food was ice cold and nasty. The drinks were hot because ice was completely gone. I will never go back there. This was at the KFC on Ft Campbell in Hopkinsville, KY.
The ladies there are wonderful. Im a door dasher they are kind an caring an make sure I get my food out in a timely matter
Atmosphere: 5
Food: 5
Service: 5
It's one of the best KFC's I have been to.
Atmosphere: 5
Food: 5
Service: 5
Hopkinsville’s KFC has to be the laziest and least customer service oriented location in the United States. Somehow, they’re the only location that can’t consistently keep items that are listed on the menu in-stock, whether or not they are really “out” or just too lazy to make it is unknown.
I asked for the family meal chicken tenders the 16 piece. They said that it's going to take some time to cook because I didn't have enough. I said okay how long is it going to take. They said 15 minutes. No caveats nothing like that. 30 minutes later I have yet to receive my food. Then I go inside I asked for a refund. They give me my refund and I asked for a copy of the refund receipt. The only thing that they told me is they can only give me the original receipt back. I asked them what I could do with that original receipt. They did not have an answer. It took them a total of 40 minutes to not only not provide me food but not give me a copy of the refund receipt. Because they don't give out copies of the refund receipt. I would highly suggest you find another chicken place.
Atmosphere: 1
Food: 1
Service: 1
Slooooow service. App 45 mins. Then two of the female employees were on break ànd actually kissing and fondling each other right in the parking lot. Never going back. BTW bathrooms were NASTY too!
Atmosphere: 1
Food: 4
Service: 1
Got cold food and would not replace it
Food: 1
Service: 1
everytime I go in there there is employees eating behind the counter coming on chewing on chicken leg and biscuit . And finishing up before they take my order . Really that is disgusting and unprofessional.
I wonder if the owner knows that management turns off online ordering!
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
One been waiting on line for 10+ minutes and haven't gotten my order taken.
Atmosphere: 4
Food: 3
Service: 1
I asked for a 16 piece chicken regular recipe but my family eats dark meet the lady said no we can't do that we can only give you a mixture.. she said she couldn't do this because she had a special on dark meat that day and couldn't spare the extra dark meat.. I kindly thanked her and told her to just please cancel my 57 dollar order.. then I went to Captain D's it was really good.
Atmosphere: 1
Food: 1
Service: 1
You're not supposed to run out of CHICKEN.
You're a chicken business 😒
Food: 5
Service: 4
Restaurant is quite FILTHY inside and out. Parking lot and drive thru always full of trash and food. Needs a power wash . Also they are ALWAYS out of stuff. The odds of getting what you ordered are very slim to none. Even something as SIMPLE as a drink they are out of this and that. Ordered drink bag on the app get there and you guessed it.. OUT OF BAGS. Who is in charge? Another disappointing chain of restaurants in the area. Drive past em. Corporate complaint next option.
Atmosphere: 2
Food: 2
Service: 2
Been sitting in line in the lobby for 30 mins and the staff is ignoring the entire full lobby of waiting customers. Like please talk to us. Its beyond rude to ignore. There was about 10 people in the lobby and they have not talked to us yet. Stay tuned it might be longer. They are talking about us not to us.
Atmosphere: 1
Food: 3
Service: 1
Loading...