Asked for fresh hot đ and received fresh hot đ
Atmosphere: 4
Food: 5
Service: 4
Lexey lynn
Iâm honestly super upset. I ordered my son a sausage and cheese mcgriddle (no egg he doesnât like them). And they forgot the cheese on the sandwich. Then for myself I got a sausage egg and cheese mcmuffin and they give me the yellow folded egg not the white circle egg they are supposed to also the bread was super burnt. We just ended up tossing the food out because we didnât have extra time to go back and get it fixed. Sadly I wish this mcdonaldâs was better but I know it isnât gonna change.
Rachel Ganther
Quality of food has gone way down at Ft Campbell Blvd, Hopkinsville KY location. Ive had 2-3 bad breakfast meals there - no more - I'm done!
Atmosphere: 3
Food: 1
Service: 2
House Cat
Fantastic customer service!!!!
Atmosphere: 4
Food: 5
Service: 5
Carl âSoCalRoadDogâ aka Potatohead
This was absolutely the worst mcdonald's i've ever been to. It literally took thirty minutes from the time I walked inside, ordered and got my food and walked out. I guarantee you if you're one of the friends or family of the workers there. You can get your food much faster. But when you're from out of town, and nobody behind the counter knows you they make you wait forever, everybody else gets served first.
Atmosphere: 2
Food: 3
Service: 1
Girly Girl
I ordered mobile service and that was the most polite guy manning the first window. He said hello, verified my ordered, gave me my receipt and told me to have a âBless dayâ and he had a smile. That type of customer service is the best. Also I got my food quick and they even place my drink in the little paper cup holder for convenience and i didnât even have to ask for straws. It was automatically given. My fries are hot and delicious and my Coke Zero taste good and very carbonated. This was the fastest drive through completed in a polite way. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Ronnie Mccullough
This manager of this McDonaldâs is a bold face liar! FOLKS CHECK YOUR ORDERS BEFORE YOU LEAVE THE STORE AND DRIVE THRUâŠâŠ.YOUVE BEEN WARNED!!!!
Atmosphere: 1
Food: 1
Service: 1
Jim Kerechek
Charged me $18 for a happy meal and it wasn't even right. Nevwr going here again. Somehow $18 came off my gift card and they Charged me a extra $2.
Matthew Newkirk
I donât even know where to begin. I attempted to order through the app for curbside pick up Not a single thing about my order was correct. The service was impressively slow. A person came to the car four times to ask what we had ordered. They attempted to bring me the wrong meal two times. What I eventually thought was the correct meal, was not. The food is cold and the fries are soggy. The entire experience took over 30 minutes. I know not to expect crazy fast service anymore from McDonaldâs. But this was amazing.
I donât know if management even reads these or cares, but something has to be done. I will no longer be going to this McDonaldâs.
Some, not all, Managers are rude, food is often cold.
Atmosphere: 1
Food: 1
Service: 1
menia hughes
I have always had issues with them getting the food right. It had not been that bad here lately. Today was my worse experience ever. The lady was not listening while taking my order. You could hear them laughing and chit chatting. They also forgot part of the order. This is the 2nd day they have forgotten something in the order. When going back to get the forgotten food they ignored me for about 5mins in their lobby, while my other food was getting cold. They never apologized just said ok I got it and handed me a bag.
Kyla Benoff
Never really had a problem with this McDonaldâs before until tonight. If youâre gonna have me pull forward and wait ten minutes for my food can I at least have a patty in my burger?đ
Food: 2
Service: 4
Paul Marglin
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Egg Mcmuffin
Earlene Hutton
We order our food fresh and they fixed it that way.
I'm loving it great all around experience
Atmosphere: 5
Food: 5
Service: 5
Asked for fresh hot đ and received fresh hot đ
Atmosphere: 4
Food: 5
Service: 4
Iâm honestly super upset. I ordered my son a sausage and cheese mcgriddle (no egg he doesnât like them). And they forgot the cheese on the sandwich. Then for myself I got a sausage egg and cheese mcmuffin and they give me the yellow folded egg not the white circle egg they are supposed to also the bread was super burnt. We just ended up tossing the food out because we didnât have extra time to go back and get it fixed. Sadly I wish this mcdonaldâs was better but I know it isnât gonna change.
Quality of food has gone way down at Ft Campbell Blvd, Hopkinsville KY location. Ive had 2-3 bad breakfast meals there - no more - I'm done!
Atmosphere: 3
Food: 1
Service: 2
Fantastic customer service!!!!
Atmosphere: 4
Food: 5
Service: 5
This was absolutely the worst mcdonald's i've ever been to. It literally took thirty minutes from the time I walked inside, ordered and got my food and walked out. I guarantee you if you're one of the friends or family of the workers there. You can get your food much faster. But when you're from out of town, and nobody behind the counter knows you they make you wait forever, everybody else gets served first.
Atmosphere: 2
Food: 3
Service: 1
I ordered mobile service and that was the most polite guy manning the first window. He said hello, verified my ordered, gave me my receipt and told me to have a âBless dayâ and he had a smile. That type of customer service is the best. Also I got my food quick and they even place my drink in the little paper cup holder for convenience and i didnât even have to ask for straws. It was automatically given. My fries are hot and delicious and my Coke Zero taste good and very carbonated. This was the fastest drive through completed in a polite way. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
This manager of this McDonaldâs is a bold face liar! FOLKS CHECK YOUR ORDERS BEFORE YOU LEAVE THE STORE AND DRIVE THRUâŠâŠ.YOUVE BEEN WARNED!!!!
Atmosphere: 1
Food: 1
Service: 1
Charged me $18 for a happy meal and it wasn't even right. Nevwr going here again. Somehow $18 came off my gift card and they Charged me a extra $2.
I donât even know where to begin. I attempted to order through the app for curbside pick up Not a single thing about my order was correct. The service was impressively slow. A person came to the car four times to ask what we had ordered. They attempted to bring me the wrong meal two times. What I eventually thought was the correct meal, was not. The food is cold and the fries are soggy. The entire experience took over 30 minutes. I know not to expect crazy fast service anymore from McDonaldâs. But this was amazing.
I donât know if management even reads these or cares, but something has to be done. I will no longer be going to this McDonaldâs.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Some, not all, Managers are rude, food is often cold.
Atmosphere: 1
Food: 1
Service: 1
I have always had issues with them getting the food right. It had not been that bad here lately. Today was my worse experience ever. The lady was not listening while taking my order. You could hear them laughing and chit chatting. They also forgot part of the order. This is the 2nd day they have forgotten something in the order. When going back to get the forgotten food they ignored me for about 5mins in their lobby, while my other food was getting cold. They never apologized just said ok I got it and handed me a bag.
Never really had a problem with this McDonaldâs before until tonight. If youâre gonna have me pull forward and wait ten minutes for my food can I at least have a patty in my burger?đ
Food: 2
Service: 4
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Egg Mcmuffin
We order our food fresh and they fixed it that way.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Mac, Double Cheeseburger
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