Got the speaker for a mobile order and the person on the speaker says Go ahead. Soooo....no hello, welcome, welcome to wendys? Already mad I placed my order here instead of on Fort Campbell Blvd (they're way better). Then home and paid an upcharge for my fries but got not even a full box. Our nuggets were cold. My husband's sandwich was made correctly. I will say the person that was at the window was super nice. I won't be back to this one. Customer Service is everything!
Atmosphere: 1
Food: 3
Service: 3
Trevor Zane
Staff is always friendly and they make the food so good here. I also prefer salads from this location because it seems they make the really good! Thank You!!!
Atmosphere: 5
Food: 5
Service: 5
tony Barefield
Tables and chairs not cleaned
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Jr Cheeseburger
Dale Hamblen
Food great and hot. Service polite and quick.
Atmosphere: 5
Food: 5
Service: 5
Ross Lewis
Had 3 separate orders and asked for 6 sauces 2 for each meal. Was told they couldn’t and the most I could have was 3 so I offered to pay for them then was told no again and looked at like I was crazy by the child in the window. When they finally brought me our 3 meals I could hear them mouthing about my 6 sauce question and also had the big black guy bring our meals to the window. lol Wendy’s on west side is pettyyyyyy y’all
Atmosphere: 1
Food: 5
Service: 1
DAVID Vass
Very rude person at 2nd window , won't be back
Ash Ryan
Chicken sandwich was too old to eat
Carter Sharae
VERKEISHA Always has an attitude, doesn’t take orders correctly, doesn’t give you time to get your order out before she cuts you off ! This is my 3rd time I’m going to start going inside instead of the drive through! It’s pitiful that these restaurants hire rude employees but as long as they’re kissing up to bosses IT GOES UNNOTICED!
Atmosphere: 1
Food: 1
Service: 1
Misty Huggins
Normally I would give them 5 stars throughout, only the last two times I have been there. They have messed up my to go orders and didn't really want to admit when I had to pull into a parking space and go inside in order to return the wrong order and have them fix me my order. Yes, this has happened twice. I assume that they are, in fact, training new workers , at least I hope they are. I had my receipt both times , and both times nothing was close to what I had ordered. In fact the first time I was given 3 six piece nuggets and 1 small fry and no drinks, this was after them asking me to pull down while they finished my order because they was still preparing our burgers and chicken sandwiches. The second time , they had given me our drinks and sandwiches, but they did not include any of the fries, again I had to go inside in order to get them to fix the mistake, and again I had my receipt. Normally I have had only good things to say about them. I think that once they get their people trained that it will go back to normal again. I really do hope so.
Food was great cashier was nice and friendly but the inside where you eat was not clean at all there was ketchup in multiple places on the floor the tables where sticky and had bits of food on them
Atmosphere: 1
Food: 5
Service: 5
Tamitha Kilgore
It great food
Atmosphere: 5
Food: 5
Service: 5
Hilda Nixon
Always wanting to put cheese on burgers. Everybody does not want cheese.
Got the speaker for a mobile order and the person on the speaker says Go ahead. Soooo....no hello, welcome, welcome to wendys? Already mad I placed my order here instead of on Fort Campbell Blvd (they're way better). Then home and paid an upcharge for my fries but got not even a full box. Our nuggets were cold. My husband's sandwich was made correctly. I will say the person that was at the window was super nice. I won't be back to this one. Customer Service is everything!
Atmosphere: 1
Food: 3
Service: 3
Staff is always friendly and they make the food so good here. I also prefer salads from this location because it seems they make the really good! Thank You!!!
Atmosphere: 5
Food: 5
Service: 5
Tables and chairs not cleaned
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Jr Cheeseburger
Food great and hot. Service polite and quick.
Atmosphere: 5
Food: 5
Service: 5
Had 3 separate orders and asked for 6 sauces 2 for each meal. Was told they couldn’t and the most I could have was 3 so I offered to pay for them then was told no again and looked at like I was crazy by the child in the window. When they finally brought me our 3 meals I could hear them mouthing about my 6 sauce question and also had the big black guy bring our meals to the window. lol Wendy’s on west side is pettyyyyyy y’all
Atmosphere: 1
Food: 5
Service: 1
Very rude person at 2nd window , won't be back
Chicken sandwich was too old to eat
VERKEISHA Always has an attitude, doesn’t take orders correctly, doesn’t give you time to get your order out before she cuts you off ! This is my 3rd time I’m going to start going inside instead of the drive through! It’s pitiful that these restaurants hire rude employees but as long as they’re kissing up to bosses IT GOES UNNOTICED!
Atmosphere: 1
Food: 1
Service: 1
Normally I would give them 5 stars throughout, only the last two times I have been there. They have messed up my to go orders and didn't really want to admit when I had to pull into a parking space and go inside in order to return the wrong order and have them fix me my order. Yes, this has happened twice. I assume that they are, in fact, training new workers , at least I hope they are.
I had my receipt both times , and both times nothing was close to what I had ordered. In fact the first time I was given 3 six piece nuggets and 1 small fry and no drinks, this was after them asking me to pull down while they finished my order because they was still preparing our burgers and chicken sandwiches.
The second time , they had given me our drinks and sandwiches, but they did not include any of the fries, again I had to go inside in order to get them to fix the mistake, and again I had my receipt.
Normally I have had only good things to say about them. I think that once they get their people trained that it will go back to normal again. I really do hope so.
Atmosphere: 4
Food: 3
Service: 2
Biggie Bags definitely hit the spot
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff
Atmosphere: 5
Food: 4
Service: 5
Just love wendy's,food always good
Food was great cashier was nice and friendly but the inside where you eat was not clean at all there was ketchup in multiple places on the floor the tables where sticky and had bits of food on them
Atmosphere: 1
Food: 5
Service: 5
It great food
Atmosphere: 5
Food: 5
Service: 5
Always wanting to put cheese on burgers. Everybody does not want cheese.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Honey Butter Biscuit
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