Bristol Bar & Grille | East

Server was a bit distracted with multiple customers. Took a while for soft drink refills.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Crab Cakes, Teriyaki Salmon, Mashed Potatoes

I had not been to the Bristol for a little while until last night 10/23/25 @ 7:30pm.

Because it is Hot Brown week in the city (the Bristol doesn't participate in city's celebration of the dish and I was ok with that), I was going to where the Hot Brown was supposed to be the best.
Well last night, I ordered one and there was only a bite size of bread at the bottom. The rest was all turkey, mornay sauce, and bacon.
The service from the waiter (Ryan) and the manager (Jonathan) was less than stellar.
The food took forever for the few amount of people that was there.
Ryan's service (while observing him serving others) was not the same as to what others received.
The manager (Jonathan) took over 30 minutes to address my concern with my dish. His attitude was not professional.

Very Disappointed

Atmosphere: 1

Food: 1

Service: 1

Coffee

Great location for lunch with friends to celebrate a birthday! Wonderful service and great food as always. The hardest part of the visit is deciding which of my favorites to order. Special requests are always approved and served perfectly. Not our first trip and will definitely not be our last

Atmosphere: 5

Food: 5

Service: 5

The waitress was excellent but the wait for our food was very long. I didn't time it but I think it was at least 45 plus minutes. Our party of 3 ordered a burger and 2 main dish salads as entrees. They did not appear to be that busy.

Food was good, but staff is untrustworthy. My wife accidentally left her purse at the restaurant, and upon returning the next day to retrieve it, all of the cash had been stolen out of it. What a nice group of people they must have working there.

Atmosphere: 4

Food: 4

Service: 1

My family and I really enjoy the breakfast buffet. It is pricey, but it is worth it. Everything is fresh and delicious. Our server was awesome.

ROBERT'S SERVICE WAS EXCELLENT. AS USUAL FOOD WAS VERY GOOD. EVERYTHING ELSE IS WHAT WE EXPECTED. THE DINNER PARTY OFTEN MEETS AT THIS BRISTOL. JIM W.

Great Louisville staple. Green chili wontons to the hot brown, everything is great. The customer service is amazing and the atmosphere is chill, clean, and perfect for as family dinner or a date.

Atmosphere: 5

Food: 5

Service: 5

Steak had a huge grizzle and was tough as leather. Won't be back.

Atmosphere: 3

Food: 2

Service: 3

Try the green chili wantons!

Close to what we expect from Bristol.

Atmosphere: 3

Food: 3

Service: 3

Loved the table, our food was delicious and Justin was accommodating and so hospitable. We'll done!

Very accommodating. Server was very attentive and friendly. Food was good. I had a New York strip that was cooked well… just could have used a bit of seasoning. My husband had the quesadilla with chicken and said it was really good. Prices for the time were reasonable. We will go back!

Atmosphere: 5

Food: 4

Service: 5

Great steak sandwich. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5