Messed my order up and won't replace it. Website says one thing recipt says another. Great waste of money apparently
Atmosphere: 1
Food: 3
Service: 1
Kris Stevens
Went with In-laws Picked up their Orders too !
Atmosphere: 4
Food: 4
Service: 4
William Simpson
Everytime we deal with this store its rude customer service went to use the app it was having issues so just went into the store the person assisting me just had a nasty attitude it killed him it seemed like that he had to do work it's not my fault the app isn't working nor his but he should know how to deal with a customer instead of just being a jerk and taking it out on me they lost the sale today and maybe they should lose more to make the realize we are customers and humans we are the reason they stay open
Atmosphere: 1
Service: 1
donald morgan
had delivery and papa johns is always the best on food and delivery, my wife got a pizza bowl and loved it
Food: 5
Service: 5
Recommended dishes: Pizza
Jennifer Abell
Tonight i received dinner from the location in independence! The food was DELICIOUS!! The food came hot and ready to eat. The man who delivered the food was very presentable and clean and professional. Tonight thank you for giving my family a fresh hot meal! Happy we chose this tonight!
Atmosphere: 5
Food: 5
Service: 5
Faas bubba
I ordered papa johns and it accidentally went to the wrong address. And so I called the papa johns to see what I could do, the person was really rude, saying that they didn't deliver there. That is why i am calling you, becusse I know you don't deliver there . Which isn't true, brcuase I used the app and i have gotten delivery,showing them do not understand their own service and what I'm asking,, and so I asked if I could just refund it and the MANAGER said "yeah that's what I just said" extremely rudely. I understand I messed up with the wrong address,, but you can't talk to a customer like that , and so I got it refunded. Thr manager is rude and should not take calls
Service: 1
Erin Hurst-Ledonne
My pizza that was just delivered looks like it was dropped on the floor. I will never come back to this place again.
Elaine Roberts
The best pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Unorganizedcrimejunkie
The best pizza ever
Atmosphere: 5
Food: 5
Service: 5
Dan Fletcher
The pizza crust is a little bitter crustier than I remember. I haven't been in a while, so I remember the pizza being much greasier and flimsy. I was pleased that they seem to have improved the quality in a big way! Great job Papa Johns!
Wanted to order a Pizza Sauce Hoagie & apply a Papa Dough Reward using the app.●No check-out button ever showed at the end, just a Review Order button that grayed out, thus stopping the order.●Nothing can be done using the Papa Dough Reward to complete order with the app,●Nothing can be done using the Papa Dough Reward to complete the order in person,●There was nothing anyone else could do in person,●They waited for me to leave because there was really nothing they could do. It was not any of the employees fault at all.●I left,●Deleted the app,●Sadly not returning,●Went to Snappy's.●Done.Hope anyone reading this has a nice day.
Jennifer Haubner
You might need to calm down on the delivery speed...the pizzas weren't even cooked all the way. 4 stars cause I don't usually have a problem but tonight wasn't great.
Food: 3
Service: 4
Sherry
Nice people working!
Atmosphere: 5
Food: 5
Service: 5
M C
Online delivery doesn't recognize my street but does deliver to streets further from store.
Service: 1
Mike C
Online delivery doesn't recognize my street but does deliver to streets further from store.
Messed my order up and won't replace it. Website says one thing recipt says another. Great waste of money apparently
Atmosphere: 1
Food: 3
Service: 1
Went with In-laws
Picked up their
Orders too !
Atmosphere: 4
Food: 4
Service: 4
Everytime we deal with this store its rude customer service went to use the app it was having issues so just went into the store the person assisting me just had a nasty attitude it killed him it seemed like that he had to do work it's not my fault the app isn't working nor his but he should know how to deal with a customer instead of just being a jerk and taking it out on me they lost the sale today and maybe they should lose more to make the realize we are customers and humans we are the reason they stay open
Atmosphere: 1
Service: 1
had delivery and papa johns is always the best on food and delivery, my wife got a pizza bowl and loved it
Food: 5
Service: 5
Recommended dishes: Pizza
Tonight i received dinner from the location in independence! The food was DELICIOUS!! The food came hot and ready to eat. The man who delivered the food was very presentable and clean and professional. Tonight thank you for giving my family a fresh hot meal! Happy we chose this tonight!
Atmosphere: 5
Food: 5
Service: 5
I ordered papa johns and it accidentally went to the wrong address. And so I called the papa johns to see what I could do, the person was really rude, saying that they didn't deliver there. That is why i am calling you, becusse I know you don't deliver there . Which isn't true, brcuase I used the app and i have gotten delivery,showing them do not understand their own service and what I'm asking,, and so I asked if I could just refund it and the MANAGER said "yeah that's what I just said" extremely rudely. I understand I messed up with the wrong address,, but you can't talk to a customer like that , and so I got it refunded. Thr manager is rude and should not take calls
Service: 1
My pizza that was just delivered looks like it was dropped on the floor. I will never come back to this place again.
The best pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
The best pizza ever
Atmosphere: 5
Food: 5
Service: 5
The pizza crust is a little bitter crustier than I remember. I haven't been in a while, so I remember the pizza being much greasier and flimsy. I was pleased that they seem to have improved the quality in a big way! Great job Papa Johns!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Create Your Own Pizza
Restaurantji Recommends
Wanted to order a Pizza Sauce Hoagie & apply a Papa Dough Reward using the app.●No check-out button ever showed at the end, just a Review Order button that grayed out, thus stopping the order.●Nothing can be done using the Papa Dough Reward to complete order with the app,●Nothing can be done using the Papa Dough Reward to complete the order in person,●There was nothing anyone else could do in person,●They waited for me to leave because there was really nothing they could do. It was not any of the employees fault at all.●I left,●Deleted the app,●Sadly not returning,●Went to Snappy's.●Done.Hope anyone reading this has a nice day.
You might need to calm down on the delivery speed...the pizzas weren't even cooked all the way. 4 stars cause I don't usually have a problem but tonight wasn't great.
Food: 3
Service: 4
Nice people working!
Atmosphere: 5
Food: 5
Service: 5
Online delivery doesn't recognize my street but does deliver to streets further from store.
Service: 1
Online delivery doesn't recognize my street but does deliver to streets further from store.
Service: 1
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