It was 11:55 am when I walked through the door, and a worker said No more breakfast... Threw away a whole pan of biscuits, gravy and sausage away! All I wanted was a sausage biscuit! So put a damper on my day with no breakfast!
Casey
This place is absolutely not a professional acting bunch of people. We used our coupons on our phone and because they didn't know anything at all about there own systems and loyalty program, we lost our coupons and didn't get to use them and had to pay full price for our food. Very un professional and the manager was even worse due to the employee asking how to fix it, she then kept walking and ignored the whole thing and said they have to have the coupon and I don't know anything about the app so I don't know. Wouldn't even help the employees at all even with her telling her that she accidentally voided it off and then couldn't get it back on there. So due to all the un professional acting people we didn't get to use any of our coupons at all and had to pay full price for all of our food and we had multiple orders cause we was getting our order and my father's order so we lost out on all of our orders multiple times so honestly if you don't know how to use the app yourself, LEARN FAST! if you plan on using it cause they are not going to help at all! There was I one girl that actually tried to help me once and it was a Lil girl that was working up front in the morning am shift and had dark hair she may have been younger and her personality was good she worked hard and felt so bad that not even the manager would help us so she even looked on her app to see if she had some of the free stuff and coupons we had and she didn't but even when she asked for help everyone was ever rude to her they wouldn't help her either and just acted so immature and very unprofessional. There is no way that it could ever work in an atmosphere like that I feel bad for the Lil younger girl that has to deal with co workers that act like that. And she is younger then them and acted 20 years older then the manager and her friends she is teamed up with there at work! Yall really need to do better and more professional, if it wasn't for us liking breakfast food there we wouldn't ever go back there again and I recommend if u can do without going do so! Save urself the aggravation cause it will definitely be alot to deal with and the rudeness is at an all time high and if it was just one time this had happen maybe I'd let it go but this is multiple like 6or 7 times in the last couple months we are usually there at least once a week but we are definitely looking for other breakfast spots!
Nicci Newton
The store needs to be updated desperately. The food is hit or miss. It's good in a pinch, but it's definitely nothing that is impressive. However it is one of the few restaurants that is available through DoorDash, so I'm giving it a higher rating.
Vegetarian options: Very limited options for vegetarians.
Dietary restrictions: Depending on the individuals working, they may accommodate your dietary restrictions.
Kid-friendliness: It is kid-friendly. They have high chairs and tables big enough to fit larger families.
Wheelchair accessibility: The entrance does have a ramp. It does not have automatic doors, however. They do have tables in which a wheelchair could easily fit under. It is semi-wheelchair friendly.
This place NEVER disappoints. Every order I have ever gotten is fresh and hot and cooked exactly right! Clean place and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Summer Thompson
The food was great. I’m assuming there was a new trainee tonight on 11/19/2024 around 5 pm. She seemed nervous and was doing her best however, whomever was helping with the order was using a jackassish tone with the new trainee and only making her more nervous. (Being loud and snappy and huffing and crossing her arms, poor trainee having to deal with that. Extremely hostile work place) Kinda dampened the mood for me and my partner and made us not want to go back. I’m only giving good stars out of pity for the trainee because she did her best. But due to the trainer or whoever this restaurant really deserves a 1 or 2.
The woman named CONNIE is very rude and condescending. Cursing and yelling at other employees. She was even rude to me (the customer, cursed at me as well)
Hardee’s will never get my business again because of her.
Atmosphere: 3
Food: 4
Service: 1
Rick Moore
Great people, great food
Atmosphere: 5
Food: 5
Service: 5
sharon barnett
The morning staff at the Irvine ky Hardee's are awesome. The food is wonderful and the staff goes above and beyond to make you feel welcome. They are 5 star in my opinion.... awesome job!
It was 11:55 am when I walked through the door, and a worker said No more breakfast... Threw away a whole pan of biscuits, gravy and sausage away! All I wanted was a sausage biscuit! So put a damper on my day with no breakfast!
This place is absolutely not a professional acting bunch of people. We used our coupons on our phone and because they didn't know anything at all about there own systems and loyalty program, we lost our coupons and didn't get to use them and had to pay full price for our food. Very un professional and the manager was even worse due to the employee asking how to fix it, she then kept walking and ignored the whole thing and said they have to have the coupon and I don't know anything about the app so I don't know. Wouldn't even help the employees at all even with her telling her that she accidentally voided it off and then couldn't get it back on there. So due to all the un professional acting people we didn't get to use any of our coupons at all and had to pay full price for all of our food and we had multiple orders cause we was getting our order and my father's order so we lost out on all of our orders multiple times so honestly if you don't know how to use the app yourself, LEARN FAST! if you plan on using it cause they are not going to help at all! There was I one girl that actually tried to help me once and it was a Lil girl that was working up front in the morning am shift and had dark hair she may have been younger and her personality was good she worked hard and felt so bad that not even the manager would help us so she even looked on her app to see if she had some of the free stuff and coupons we had and she didn't but even when she asked for help everyone was ever rude to her they wouldn't help her either and just acted so immature and very unprofessional. There is no way that it could ever work in an atmosphere like that I feel bad for the Lil younger girl that has to deal with co workers that act like that. And she is younger then them and acted 20 years older then the manager and her friends she is teamed up with there at work! Yall really need to do better and more professional, if it wasn't for us liking breakfast food there we wouldn't ever go back there again and I recommend if u can do without going do so! Save urself the aggravation cause it will definitely be alot to deal with and the rudeness is at an all time high and if it was just one time this had happen maybe I'd let it go but this is multiple like 6or 7 times in the last couple months we are usually there at least once a week but we are definitely looking for other breakfast spots!
The store needs to be updated desperately. The food is hit or miss. It's good in a pinch, but it's definitely nothing that is impressive. However it is one of the few restaurants that is available through DoorDash, so I'm giving it a higher rating.
Vegetarian options: Very limited options for vegetarians.
Dietary restrictions: Depending on the individuals working, they may accommodate your dietary restrictions.
Kid-friendliness: It is kid-friendly. They have high chairs and tables big enough to fit larger families.
Wheelchair accessibility: The entrance does have a ramp. It does not have automatic doors, however. They do have tables in which a wheelchair could easily fit under. It is semi-wheelchair friendly.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Taco, Double Biscuit 'N' Gravy
This place NEVER disappoints. Every order I have ever gotten is fresh and hot and cooked exactly right! Clean place and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
The food was great. I’m assuming there was a new trainee tonight on 11/19/2024 around 5 pm. She seemed nervous and was doing her best however, whomever was helping with the order was using a jackassish tone with the new trainee and only making her more nervous. (Being loud and snappy and huffing and crossing her arms, poor trainee having to deal with that. Extremely hostile work place) Kinda dampened the mood for me and my partner and made us not want to go back. I’m only giving good stars out of pity for the trainee because she did her best. But due to the trainer or whoever this restaurant really deserves a 1 or 2.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Crispy Curls
They have the BEST biscuits and gravy!
Atmosphere: 5
Food: 5
Service: 5
Very good food. Got it hot, and stayed hot.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Fingers, Dr Pepper
The woman named CONNIE is very rude and condescending. Cursing and yelling at other employees. She was even rude to me (the customer, cursed at me as well)
Hardee’s will never get my business again because of her.
Atmosphere: 3
Food: 4
Service: 1
Great people, great food
Atmosphere: 5
Food: 5
Service: 5
The morning staff at the Irvine ky Hardee's are awesome. The food is wonderful and the staff goes above and beyond to make you feel welcome. They are 5 star in my opinion.... awesome job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ashley Thacker is a sensational worker!! She is always so nice and quick to give you service!! She has a great personality!!!
They Don't serve taco salads ,or roast beef anymore plus had to sit and wait for my order..it cost $35
Atmosphere: 1
Food: 1
Service: 2
Expensive for making you go to the bathroom. Not very good, kinda bland and too buttery.
Atmosphere: 2
Food: 1
Service: 2
The new chicken meal comes with coleslaw. It tastes delicious.
Atmosphere: 5
Food: 5
Service: 5
Disappointed in the mexican side, few choices and little flavor, stick with hardees menu
Parking: Paved
Kid-friendliness: Kids menu
Wheelchair accessibility: Room for most wheelchairs, may be tight for some electric
Atmosphere: 4
Food: 4
Service: 4
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