The most incompetent crew of workers to ever assemble in one building. The first time we stopped was from a ballgame on our way home, mind you this is not our hometown or do we know anyone from here we dined in and the place on one side smelled like a sewage plant and 2 female workers kept walking by our table being very high school girls. My daughter and her boyfriend went to get a take out order before leaving after we had initially waited on our food and several items were wrong they then waited another 20 minutes for 2 plain McChickens in what time the previous mentioned girls had started screaming at my daughter when she asked if it would be much longer, take note the girl walked away from my daughter after being asked walked through the kitchen hen stood behind the kitchen equipment and started screaming at my daughter in which time I had came over and had to remove my daughter because she has started making her way back through the kitchen to the girl and the girl was screaming yelling and throwing wrappers and spoons at us. Fast forward a year later my son had a ballgame and his whole team was stopping there and against better judgement I had my daughter wait in the car while we all went in, this was a big game and the lobby was getting full as well as both lanes of the drive through. The manager was vey frazzled and was making a show to all the customers and I work in customer service so I was trying to be considerate and talk with some of the other parents and students which everyone was being very accommodating. The manager was running food and would bring it up regardless fine in, take out or mobile was loudly and rudely slamming orders down on the counter without even calling out a number, name or details of the order. Nobody wanted to touch anyone else’s food and drinks were starting to sweat they had been there so long along with milkshakes and ice cream melting but she just kept piling up more orders. I took it upon myself wit the out touching food to call out order details from what I could see without touching. Each drink I had saw melted or sweating to the point of leaving a puddling ring in the counter I’d ask for a fresh one, to their inconvenience that is. My daughter and sister in law were 2 cars back in the the first line of the drive through when we walked in and had a $36 order and ended up waiting on us over 50 minutes to come back out. At which time our over $100 order was completely wrong. I took it back in and waited yet another 35 minutes to get just 2 burgers corrected and retrieve a forgotten (shorted) order of fries and a small McFlurry I was made to pay twice for. I just threw my hands up for the rest of it and told the crew of kids with me to eat it or not I wasn’t staying.
Brittany Rose
Very slow
Terry Baker
Stop by here my wife's request to go in and get an ice cream and of course, the ice cream machine is down. So she's getting an iced coffee instead. Been out in the car for 25 minutes waiting on Her to come out. They must be growing the damn beans themselves.
April Bebout (Kygirl1981)
It's been going downhill for me lately.
Atmosphere: 1
Food: 2
Service: 1
Roxie mcintosh
They got my order wrong when I went in to order out instead of driving through the drive through so I had to go through the drive through to get what they didn't put on my order which was an inconvenience. So the McDonald's in Irvine Kentucky gets an overall experience of a three out of five star rating from me.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Fries, Big Mac, Cheeseburger
Conner Mitchell
I don’t know why I try and still go to this place, especially after dark. Forget my nuggets, sauce and straws but still got charged for nuggets. The people who work night shift need to be fired..
Atmosphere: 1
Food: 3
Service: 1
Shawn campbell
They forgot to give me several things I ordered and payed for. The number isn’t set up and I live 30 minutes away. I will be getting my money back. This is ridiculous!
Atmosphere: 1
Food: 1
Service: 1
LOGAN JONES
But There was a problem with my food just now I got pickles in my burger, though but the food is good
McDonald's is a place that if nothing else is available I'll go to. Food here at this one was over cooked and cold I probably would not go to this place again
I went thru the drive thru here in Irvine and didn’t get my extra fries for my kids meal and the person at the window laughed in my face so I drove around and went in and the manger was so rude….. I don’t even like going to The McDonald’s here anymore.. they are very disrespectful and don’t give you what you ordered. I spent 25.00 just to get upset..!! This is uncalled for?
Recommended dishes: Mcchicken, Fries
Malissa Summerson
Drinks are horrible food made my stomach hurt
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Fries
Ashley Kirby
better morning workers. my food was not right my ice coffee wasn't right
It was decent for mcdonalds, it was clean.
The most incompetent crew of workers to ever assemble in one building. The first time we stopped was from a ballgame on our way home, mind you this is not our hometown or do we know anyone from here we dined in and the place on one side smelled like a sewage plant and 2 female workers kept walking by our table being very high school girls. My daughter and her boyfriend went to get a take out order before leaving after we had initially waited on our food and several items were wrong they then waited another 20 minutes for 2 plain McChickens in what time the previous mentioned girls had started screaming at my daughter when she asked if it would be much longer, take note the girl walked away from my daughter after being asked walked through the kitchen hen stood behind the kitchen equipment and started screaming at my daughter in which time I had came over and had to remove my daughter because she has started making her way back through the kitchen to the girl and the girl was screaming yelling and throwing wrappers and spoons at us. Fast forward a year later my son had a ballgame and his whole team was stopping there and against better judgement I had my daughter wait in the car while we all went in, this was a big game and the lobby was getting full as well as both lanes of the drive through. The manager was vey frazzled and was making a show to all the customers and I work in customer service so I was trying to be considerate and talk with some of the other parents and students which everyone was being very accommodating. The manager was running food and would bring it up regardless fine in, take out or mobile was loudly and rudely slamming orders down on the counter without even calling out a number, name or details of the order. Nobody wanted to touch anyone else’s food and drinks were starting to sweat they had been there so long along with milkshakes and ice cream melting but she just kept piling up more orders. I took it upon myself wit the out touching food to call out order details from what I could see without touching. Each drink I had saw melted or sweating to the point of leaving a puddling ring in the counter I’d ask for a fresh one, to their inconvenience that is. My daughter and sister in law were 2 cars back in the the first line of the drive through when we walked in and had a $36 order and ended up waiting on us over 50 minutes to come back out. At which time our over $100 order was completely wrong. I took it back in and waited yet another 35 minutes to get just 2 burgers corrected and retrieve a forgotten (shorted) order of fries and a small McFlurry I was made to pay twice for. I just threw my hands up for the rest of it and told the crew of kids with me to eat it or not I wasn’t staying.
Very slow
Stop by here my wife's request to go in and get an ice cream and of course, the ice cream machine is down. So she's getting an iced coffee instead. Been out in the car for 25 minutes waiting on Her to come out. They must be growing the damn beans themselves.
It's been going downhill for me lately.
Atmosphere: 1
Food: 2
Service: 1
They got my order wrong when I went in to order out instead of driving through the drive through so I had to go through the drive through to get what they didn't put on my order which was an inconvenience. So the McDonald's in Irvine Kentucky gets an overall experience of a three out of five star rating from me.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Fries, Big Mac, Cheeseburger
I don’t know why I try and still go to this place, especially after dark. Forget my nuggets, sauce and straws but still got charged for nuggets. The people who work night shift need to be fired..
Atmosphere: 1
Food: 3
Service: 1
They forgot to give me several things I ordered and payed for. The number isn’t set up and I live 30 minutes away. I will be getting my money back. This is ridiculous!
Atmosphere: 1
Food: 1
Service: 1
But
There was a problem with my food just now I got pickles in my burger, though but the food is good
Atmosphere: 5
Food: 4
Service: 5
Use the App skip the line inside
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
McDonald's is a place that if nothing else is available I'll go to. Food here at this one was over cooked and cold I probably would not go to this place again
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Quarter Pounder Hamburger, Fries, Mcdouble
Rude cashier. Rude lady mopping.
Atmosphere: 1
Food: 4
Service: 1
I went thru the drive thru here in Irvine and didn’t get my extra fries for my kids meal and the person at the window laughed in my face so I drove around and went in and the manger was so rude….. I don’t even like going to The McDonald’s here anymore.. they are very disrespectful and don’t give you what you ordered. I spent 25.00 just to get upset..!! This is uncalled for?
Recommended dishes: Mcchicken, Fries
Drinks are horrible food made my stomach hurt
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Fries
better morning workers. my food was not right my ice coffee wasn't right
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