Chen's

100 KY-15, Jackson
(606) 693-4877

Recent Reviews

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Traci Byrge

Zero stars. Cold food and argumentative when it was brought to their attention. Offered us to use microwave 🤔

Atmosphere: 1

Food: 1

Service: 1

Emily Lovings

It was decent!

Atmosphere: 3

Food: 3

Service: 3

Ladonna R

I only gave it 3 stars overall because it costs us 50.00 for three people to eat and with the time we had and how slowly they working to fill the buffet we pretty much had half a plate each and drinks. I was a little upset but it's my fault as I didn't make the choice to leave when I seen the buffet

Atmosphere: 4

Food: 4

Service: 4

Sharon Thornsberry

Our absolutely favorite place to eat! Wishing I had some right now!!!

Atmosphere: 5

Food: 5

Service: 5

Alyssa Absher

Food was cold and server was hovering

Atmosphere: 1

Food: 1

Service: 1

Sean Bevins

Service horrid food cold literally like it was defrosted server was hovering

Atmosphere: 1

Food: 1

Service: 1

James Carr

Staff is friendly and helpful

Wheelchair accessibility: Easy in éasy out

Atmosphere: 5

Food: 5

Service: 5

Oobnar

It's definitely a good place to stop by ! The food is very good and fresh . The servers are extremely charismatic and nice !

Atmosphere: 5

Food: 4

Service: 5

Jerry

Unfortunately the food was cold. The heat lamps do not have heat bulbs in them, only LED lightbulbs.

I was very disappointed in the food. The chicken was cut into very small pieces and breaded, fried until hard. The buffet was only $10. So I guess you get what you paid for.
Proofer serving temps are not adhered to at all. The immigrant kitchen staff do not communicate in English. The owner is a nice guy. But there is a warning, if you didn't eat it, it will be charged to your bill!!!

Atmosphere: 2

Food: 2

Service: 3

Amy Henderson

Food was delicious as usual. Service friendly. Clean and tidy.

Atmosphere: 4

Food: 4

Service: 5

Jessica Lawson

Love this place, the food is always fresh, the staff is always friendly!

Atmosphere: 5

Food: 5

Service: 5

Roll Tide Roll

I complained about the food being cold and they replaced all of it immediately! Superb service and great food! Will highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Jo Ayala

I complained about the food being cold and they replaced all of it immediately! Superb service and great food! Will highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Rosalie Walters

Unfortunately the food was on the cooler side. They had a good selection of dishes to choose from and what I ate was okay but it would have been better if it was warm. The service was great!

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Orange Chicken

John Riley

Not too bad for local hometown Asian food. The owner is very friendly. Go early in the day if you can to get the freshest food. Not at all authentic but familiar stuff.

Parking: Plenty of parking.

Wheelchair accessibility: Layout is good for the disabled. Big tables with good floor space, no steps.

Atmosphere: 5

Food: 4

Service: 4

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