Charr'd Bourbon Kitchen & Lounge

The service is not good. Every time we go there, we remember why we haven't been there in a while. It's always because of the poor service. Once the servers bring your food, you never see them again and you have to go hunting for a refill. They don't understand your order. It's usually messed up. Make sure you look over your receipt for what they charge you because two out of three times we have to tell them they've overcharged us for a side or salad They have really good salmon is why I continue to go. I just need to sit at the bar. The bartenders will at least stay insight in case you need something.

It was awesome! I'll be back!

Atmosphere: 5

Food: 5

Service: 5

It's a nice enough option, food wise, for a hotel restaurant. We got mostly the sightly elevated bar food and were happy with it.

The issue is that they had about half the wait staff they needed the entire weekend.

The staff was running around like maniacs, but wait times were way long, drinks didn't get refilled, and checks took forever.

Atmosphere: 3

Food: 4

Service: 2

No one ever came to our table so we left. Restaurant wasn't even busy. Plenty of open tables.

If you are staying in the hotel, then you definitely need to eat here. If you’re in the neighborhood, then you definitely need to eat here. I loved the big spacious moves surrounding the restaurant area, my waiter was very knowledgeable of the different bourbons and gave me recommendations. Everything I ate was absolutely delicious, including the bourbon, barbecue sauce, wings, they’re loaded, tater tots, and their shrimp appetizer. If you’re looking for some tasty food made with a splash of bourbon and you wanna learn about authentic barrel bourbons then you need to come here! Perfect for either a romantic dinner, dinner for one with your laptop, getting work done, or even meeting up with friends or coworkers.

Atmosphere: 5

Food: 5

Service: 5

I had the chopped salad and it was DELICIOUS.

We had a large group and it took some time to get the orders in with only one person taking the orders. It took even longer (1 hour) to get our tickets and pay our bill.

Atmosphere: 5

Food: 5

Service: 2

Quality service and decent food.

Down stairs lobby smells like capers smells so good.beds are a little hard but it is comfy. Big tv, big working space. LAMP FOR BOOKS !!!!

Atmosphere: 5

Food: 3

Service: 5

Service was good. The live Bluegrass music was very good. Food was ok but the prices were way too high for the quantity. We went for apps, dessert and drinks. We spent as much as going out to a full dinner.

Food and service were very good. Large enough portions that my husband and I shared the entree. Especially liked the soups. Good conversation area and the bar has MANY bourbons to choose from and a knowledgeable staff to make recommendations.

Cool place

Atmosphere: 1

Service: 1

We had a great Mother’s Day brunch after a weekend stay at the attached Marriott. The omelette station was excellent with lots of add-ins, perfectly vanilla flavored waffles, and great potatoes. We’ve also had appetizers (the pretzel to be specific) and dinner at Charr’d on previous stays and weren’t disappointed. The old fashioneds at the bar are always excellent!

Atmosphere: 5

Food: 5

Service: 5

We waited 1.5 hours for food. Appetizer didn’t come out until all the food came out, which should’ve been taken off the bill. Appetizer didn’t come out until all the food came. The brisket was just OK and tacos had no flavor. I will not be back. The honey bourbon chicken was excellent! Staff was polite, but that service and timeframe is just a little too much. It wasn’t even crowded.

Atmosphere: 4

Food: 2

Service: 2

Me and my family enjoyed a wonderful Mother's Day brunch at Charr'd. The food was great, the ambiance was fabulous, and the service was excellent.

This Mother's Day brunch was not much more than the free breakfast that is usually offered at mid-priced hotels. With the exception of salmon, string beans and desserts, it was all breakfast. Scrambled eggs, bacon, omelets, etc. The pastries appeared to be store-bought. The few desserts looked like they were defrosted. The salmon seemed aged and the green beans were cold. If it were just a free hotel breakfast, it would have been very good. But for $36 per person, it was awful. And to add a 20% gratuity onto a buffet and provide slow service, well that was the icing on the cake. And no, I didn't speak to management simply because the mother that we were celebrating asked me not to.