The Wing Experience

Victoria the bartender is AMAZING! So kind and helpful. Very quick too:) highly recommend coming to Victoria at Smokey bones:) Mondays are BOGO wings, 10/10 SO GOOD!

Do not waste your time or money on this. The wings are your basic frozen wings tossed into a fryer with no seasoning on them. I ordered 2 flavors and they mixed them all together. But that didn't really matter because there was only a few drops of sauce on each wing (not exaggerating). The flavor was bad, the chicken tasted old or like it was left out, something was off.Never again. Lesson learned.

Food: 1

Ordered from uber eats because of a bogo meal. Got me 2 flavors of wings. The wings were good the flavor was there and they were sauced up too. The only problem i faced was them packing both the flavors and sauces together. Which had both of the flavors mixed up on pretty much half of the order.

Atmosphere: 4

Food: 4

Service: 4

It was a Greta meal with great service!! Our server was great!!

Great food! Great vibes! Good times!

Smokey Bones is an oldie but goodie. Haven't been to one in a decade cuz didn't have one nearby. The mini nacho app was delicious and presented nicely. Chips were standing up. Looked like they had yummy cocktails but we didn't have any. We ordered the "grill" meal. It's literally served on a small grill that has charcoal in it and smoking. So cool. Had bbq ribs, chicken wings, grilled chicken, saisafe and steak. Small pieces. Nice to share! Also had wedge potatoes, peppers and onions. In the middle of grill was bowl of delicious sauce (not one of 4 found on table). Good value for that. Waitress was perfunctory not overly friendly. Nice and neat inside

Great server with Brittany E she was prompt very sweet and one of the best servers!

Everything was great, the food, waiter, facility and prices. We had a total of 26 people, everyone enjoyed their meal.

Traveling over a holiday is never fun, but Smokey Bones Jeffersontown rescued us on Thanksgiving Day when literally just a handful of restaurants were open in all of Louisville, KY. The food was delicious, service was incredible and we cannot thank Smokey Bones enough for being open Thanksgiving 2022

Ordered from them on uber eats, when I received all my food was cold (wings and fries). Chicken was dry and the fries were just soggy with no crisp whatsoever. Was really excited to try this place out, I was honestly quite disappointed though.

This place is a joke. Their customer service is trash and the general manager, Monica, was absolutely no help in the situation at all. Our server was not clear when we placed our order about the upcharge we were facing. When I placed my order, I was told the ribs would be a couple of dollars more. WRONG! They were $15 more! When our bill came, we were taken aback at the cost. I asked why we were charged so much and he only said, that's how much it is. I spoke to the manager on duty and informed him of what happened and how were misinformed, he argued at first then gave us $10 off (much appreciated), but we were overcharged almost $20 as were also overcharged for our drinks! I wrote a complaint to the online customer service and the general manager emailed me back. When I finally spoke to her, and let her know that we were misinformed, she only wanted to point out that it was listed in the menu. That is absolutely fair but when dining with 2 small children, sometimes those things are missed and I expect my server to give a warning. $15 is NOT a couple of dollars. She let me know that they are using my situation for training now. Good for them, but as the customer, I'm not pleased. So diner BEWARE when eating here. A couple of dollars may be the price of a whole separate meal and the management team is absolutely okay with that. Now with all that being said, there was ONE manager there, Terri, who was absolutely AMAZING! She has been the best ever during our previous dining experiences at this location. This is the second horrible experience we have had here in the last 2 months, both with the same server. Terry took care of us and made us happy to eat here again before, but this last time was the nail in the coffin for us.

I had the Loaded Baked Potatoe with Brisket.It was good , flavorful, and came in a hot plate. So hot I could not touch the plate for a few minutes. Jaime my waiter was most attentive and. he was so kind .

I will never ever order from here again! They messed up my food after we spent 80 dollars and didn't wanna take ownership of their mistake! They squirted a line of sauce in the chicken and I ordered alot of chicken. It's not worth my money or time. I do not recommend anyone spending money in this place!

We celebrated my wife’s birthday here. We two would like to have lingered longer, but our crew was done and table turnover, within reason, is a server’s paycheck. We did not feel rushed. Did not get our server’s name but she was good. Saw some negative reviews from August, but our visit was fine. Servings were large. Many choices. I recommend splitting a platter and eating it all there. BBQ, brisket, and ribs are best hot off the grill, not nuked, but it was delicious there.

I found this place by scrolling thru postmates, and it was yummy! This place has so many sauce options! They have one called "hot cinnamon candy apple" and to my surprise, it worked perfectly! It tasted more like a candy apple instead of a hot cinnamon candy. It was shocking how good it was and I'm glad I took the risk! They have other non traditional sauces that I'll have to try in the future!

The wings were on the smaller size, but they were so tasty. I also got the pretzel stick appetizer with a cheese dip. The pretzels were cooked perfectly and the cheese was delicious.

My order was delivery, and the fries made it to my place still crispy. I did get a sauce on the fries but it wasn't evenly spread over the fries. I wouldn't order sauce on the fries again, but I would get their sauce on the side for an order of fries again.