Subway
1004 Grange Dr Suite 103, La Grange
(502) 222-4750
Recent Reviews
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The guy making the sandwich’s was very rude the food was not that great
Atmosphere: 2
Food: 3
Service: 1
The gentleman asked if I had an online order when I walked up to the counter. When I replied no he was rude and said well it’s going to be a minute, then proceeded to get upset and annoyed that they were busy I guess. I won’t be going back there at all. You can get subs at other places around town and they aren’t rude to their customers.
Atmosphere: 1
Service: 1
Great place to get a sub
Atmosphere: 5
Food: 5
Service: 5
The guy at the counter was rude and less than pleasant. Kid obviously hates his job. It is a sandwich shop, so I souldnt feel uncomfortable ordering a sandwich. Worst subway sandwich I've ever had. No effort or care given. When asked for the sau e I wanted, I was told I had to choose something else because he wouldn't fill up a new bottle. Just rude all the way around. I won't be back.
Atmosphere: 1
Food: 2
Service: 1
I put in an order online to pick up for lunch. They said they never got it even though my card was already charged. They said if it does come through to their computer they’ll cancel it. They didn’t cancel it, I got charged twice. I just called up there to speak to someone about this. I asked if a manager was there and the lady said no. I said well I have a question about a charge and she hung up. I thought maybe we got disconnected, so I called back. I was declined.
Wasn’t that big of a deal I just wanted to ask about it, but she was super rude & it was a mistake on their part 🤷🏻♀️
Completely disrespectful customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
It seems that the staff was angry for serving Latino people, they are racist and you are not even white people, you are Indian. Well, I will not eat here again.
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Great people & fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Footlong Wrap, The Boss, All
I ordered two salads and some cookies online for pickup. I received a call a few minutes later telling me they were out of the cookies I ordered and offered some substitutes. I did not want the substitutes so when I got there I had the cashier repeat the options of the cookies available to make sure. As I thought they were not desirable. I asked for a refund on them. Neither young lady in the store knew how to make a refund of an item on a order. They could refund an entire order but not a single item from one. They both said they had not been taught to do so and only the manager could do that type of refund. I inquired when the manager would be in and I was told the manager works early shifts. I phoned the next day after 2pm and the manager had gone for the day. When inquiring as to his hours, I was told he left really early that day. Upon further questioning the manager is actually the owner of the store! It's very obvious to me the owner does not care if his products are available for purchase nor does he care he leaves young women late at night to close the store. I will not return to this store for many reasons. The quality of the salads were terrible. The last time we got salads the lettuce was fresh and chopped not shredded and wilted. The meat was adequate and tasted like the meat should. This time the meat was barely visible even though we paid for extra. Over all the entire experience was extremely disappointing for over $26. The young ladies were very nice and apologetic but the sad experience of bad food and unavailable food was not their fault as they were doing the best they could with what they had been given by the owner. We try to support the hometown businesses but we will not be supporting this one. He doesn't deserve support.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
Great deal with a coupon. Buy a foot long sub an get a free foot long
Atmosphere: 5
Food: 5
Service: 5
Fresh meats!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Footlong Wrap
Clean and pleasant for a subway with nice workers
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly and engaging. The food was exactly what we expected: hot meat and fresh veggies.
They closed earlier than what the times are online
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