Subway
1004 Grange Dr Suite 103, La Grange
(502) 222-4750
Recent Reviews
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Completely disrespectful customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
It seems that the staff was angry for serving Latino people, they are racist and you are not even white people, you are Indian. Well, I will not eat here again.
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Great people & fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Footlong Wrap, The Boss, All
I ordered two salads and some cookies online for pickup. I received a call a few minutes later telling me they were out of the cookies I ordered and offered some substitutes. I did not want the substitutes so when I got there I had the cashier repeat the options of the cookies available to make sure. As I thought they were not desirable. I asked for a refund on them. Neither young lady in the store knew how to make a refund of an item on a order. They could refund an entire order but not a single item from one. They both said they had not been taught to do so and only the manager could do that type of refund. I inquired when the manager would be in and I was told the manager works early shifts. I phoned the next day after 2pm and the manager had gone for the day. When inquiring as to his hours, I was told he left really early that day. Upon further questioning the manager is actually the owner of the store! It's very obvious to me the owner does not care if his products are available for purchase nor does he care he leaves young women late at night to close the store. I will not return to this store for many reasons. The quality of the salads were terrible. The last time we got salads the lettuce was fresh and chopped not shredded and wilted. The meat was adequate and tasted like the meat should. This time the meat was barely visible even though we paid for extra. Over all the entire experience was extremely disappointing for over $26. The young ladies were very nice and apologetic but the sad experience of bad food and unavailable food was not their fault as they were doing the best they could with what they had been given by the owner. We try to support the hometown businesses but we will not be supporting this one. He doesn't deserve support.
Atmosphere: 2
Food: 2
Service: 3
Great deal with a coupon. Buy a foot long sub an get a free foot long
Atmosphere: 5
Food: 5
Service: 5
Fresh meats!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Footlong Wrap
Clean and pleasant for a subway with nice workers
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly and engaging. The food was exactly what we expected: hot meat and fresh veggies.
They closed earlier than what the times are online
Restaurantji Recommends
It is very isolated, a good place to talk with the family.
Atmosphere: 4
Food: 3
Service: 4
Fresh food and friendly service
Great new sandwiches
Atmosphere: 5
Food: 5
Service: 5
The staff is friendly, store was clean, and food was ok. My only issue is this store does not accept coupons/vouchers. I know it sounds minor..but this is not an ideal economy, and to some folks it’s important to find savings wherever possible. Especially when the average sized foot long sandwiches are $13. Store staff said it’s owner preference and most stores don’t allow them. If subway goes through the trouble of sending them in the mail the stores ought to be able to accept them.
Never bad meal.
Atmosphere: 5
Food: 5
Service: 5
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