Got the bi breakfast plate, I have had this a other DQ locations. It is great breakfast for the money. At this location the bacon was half cooked and the eggs look like they were cooked yesterday. In the past at other locations I love the chili cheese dog. I have gotten them here on 3 different occasions and the hotdogs is always ice cold. It's almost as if they were taken straight out of the fridge, the only thing warm is the chili sauce. Today will be my last visit at this location.
Atmosphere: 3
Food: 1
Service: 3
Jacob Wardrip
Waited at the counter for over 10 mins without a employee in sight. All outside smoking! Left and will never go back.
Atmosphere: 1
Food: 1
Service: 1
Phoenix Longfellow
it took 20 minutes to make an ice cream, im being sarcastic but it was actually 20 minutes and they forgot to bring me my ice cream, the workers arent up to a simple task were making jokes and laughing on their shift, i may never come here again unless im starving.
Atmosphere: 2
Food: 3
Frank Castle
It's getting better but has a way to go.
Atmosphere: 3
Food: 4
Service: 3
Megan N
Worst Dairy Queen I've ever been in. Dirty, how has the inspector not shut them down? Counter worker was in dirty pants, slow to the point of neglectful, and a little rude with her attitude. Employee "cleaning" outside tables, was doing nothing but wondering. The only redeeming factor was the classic DQ food, made hot and fresh.
Atmosphere: 1
Food: 4
Service: 1
joannaemfan joanna
The guy at the window is not friendly..he is rude...should not be treating the customer s like that... Manger, Please talk to him or fire him.. And a girl yelled at my 79 yr old Friend I waited a year before I went back and he was sill there and still rude!!
Atmosphere: 5
Food: 1
Service: 1
Matt Littrell
Cups of gravy for tenders have gotten much smaller, y'all thought we wouldn't notice.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Mattingly
This is the second time I have ordered a custom ice cream cake from the Lebanon location and gone to pick up my order only to be told that they cannot fulfill the order. When I arrived in the store today, I was first told that it would be an hour before the person who writes on the cakes would be there to finish my cake. So I explained that I could not wait an hour. I would just take the cake and write on it myself at home. THEN I was told that the truck did not arrive from Louisville so they did not actually have the cake I ordered at all!
What an inconsiderate waste of time! At a minimum the store should call customers to let them know if they are unable to fulfill an order.
I ordered days ahead of time, and had received an email with a pick up time, so I assumed my order would be prepared!
Bryan Waldren
The fries were cold the chicken was not fresh and the employees were not very friendly and the lobby was filthy
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Janell Belle
Everything was hot and fresh, order was accurate, crew members were friendly.
Spent 22 dollars and waited 15 minutes to get food and when we did get food was cold fry’s and the burgers was cold do not waste your money
Atmosphere: 1
Food: 1
Service: 1
Mawmaw
Employees didn’t have a clue whose food is whose forgot half my order reminded them then forgot to bring it AGAIN plus there’s a lot of trash and gross things
Atmosphere: 1
Food: 4
Service: 1
Justin Carr Myatt
I love the flame thrower buger. I have it every time i visit the place.
Got the bi breakfast plate, I have had this a other DQ locations. It is great breakfast for the money. At this location the bacon was half cooked and the eggs look like they were cooked yesterday. In the past at other locations I love the chili cheese dog. I have gotten them here on 3 different occasions and the hotdogs is always ice cold. It's almost as if they were taken straight out of the fridge, the only thing warm is the chili sauce. Today will be my last visit at this location.
Atmosphere: 3
Food: 1
Service: 3
Waited at the counter for over 10 mins without a employee in sight. All outside smoking! Left and will never go back.
Atmosphere: 1
Food: 1
Service: 1
it took 20 minutes to make an ice cream, im being sarcastic but it was actually 20 minutes and they forgot to bring me my ice cream, the workers arent up to a simple task were making jokes and laughing on their shift, i may never come here again unless im starving.
Atmosphere: 2
Food: 3
It's getting better but has a way to go.
Atmosphere: 3
Food: 4
Service: 3
Worst Dairy Queen I've ever been in. Dirty, how has the inspector not shut them down? Counter worker was in dirty pants, slow to the point of neglectful, and a little rude with her attitude. Employee "cleaning" outside tables, was doing nothing but wondering. The only redeeming factor was the classic DQ food, made hot and fresh.
Atmosphere: 1
Food: 4
Service: 1
The guy at the window is not friendly..he is rude...should not be treating the customer s like that...
Manger,
Please talk to him or fire him..
And a girl yelled at my 79 yr old
Friend
I waited a year before I went back and he was sill there and still rude!!
Atmosphere: 5
Food: 1
Service: 1
Cups of gravy for tenders have gotten much smaller, y'all thought we wouldn't notice.
Atmosphere: 1
Food: 1
Service: 1
This is the second time I have ordered a custom ice cream cake from the Lebanon location and gone to pick up my order only to be told that they cannot fulfill the order. When I arrived in the store today, I was first told that it would be an hour before the person who writes on the cakes would be there to finish my cake. So I explained that I could not wait an hour. I would just take the cake and write on it myself at home. THEN I was told that the truck did not arrive from Louisville so they did not actually have the cake I ordered at all! What an inconsiderate waste of time! At a minimum the store should call customers to let them know if they are unable to fulfill an order. I ordered days ahead of time, and had received an email with a pick up time, so I assumed my order would be prepared!
The fries were cold the chicken was not fresh and the employees were not very friendly and the lobby was filthy
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Everything was hot and fresh, order was accurate, crew members were friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Banana Split, Onion Ring, Ice Cream Cake
Restaurantji Recommends
Very clean & awesome friendly & VERY TASTY CHEESEBURGERS!!!!! Love DQ
Kid-friendliness: Much kid-friendliness
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Banana Split, Ice Cream Sandwich, Pretzel Sticks, Salads, Onion Ring, Cheeseburger, French Fries, Ice Cream Cake
Spent 22 dollars and waited 15 minutes to get food and when we did get food was cold fry’s and the burgers was cold do not waste your money
Atmosphere: 1
Food: 1
Service: 1
Employees didn’t have a clue whose food is whose forgot half my order reminded them then forgot to bring it AGAIN plus there’s a lot of trash and gross things
Atmosphere: 1
Food: 4
Service: 1
I love the flame thrower buger. I have it every time i visit the place.
Atmosphere: 5
Food: 5
Service: 5
Been in line for 33 minutes so
Food: 3
Service: 1
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