Good service. Staff were kind. Buildings interior needs to be invested in more. Bathroom walls have damage.
Atmosphere: 2
Food: 4
Service: 4
Taylor Baird
Second time going to drive thru and they declined my service because they only accept cash. Seems to be an excuse or recurring issue. Either way, disappointed.
Dylan J. Mayes
It's fast food so in that regard it is what it is, however the staff was very friendly, I got the double beef & cheddar and it was stacked so full of meat I felt like I got more than my money's worth and everything was hot. I was even thanked for coming in as I walked up the door which doesn't happen often. Good job!
Atmosphere: 5
Food: 5
Service: 5
Doug Snyder
I hate doing this, because Arby's is one of my favorite fast food places....but........This location has a problem with management. They either don't care about the food quality, or they are rude to customers. I was just there, picking up an online order, made with the Arby's app. I redeemed a free sandwich as a customer reward. I selected my reward, placed my order and paid for it. When I picked it up, there was no free sandwich and I was told if I didn't know how to order online, I should just go somewhere else.So.... Guess which location will NEVER get my buisness again.
Atmosphere: 2
Food: 4
Service: 1
James Johnson
Only person in lobby and they still got the order wrong. Missing food.
Atmosphere: 2
Food: 1
Service: 1
Lori Veshia
I've never been there because of the location and it always looks closed, but it was a great experience! The staff was terrific, it was clean and inviting, i will definitely stop again when visiting the area!
Our food was perfect. I want to know why I didn't see any advertisements for the Mac and cheese bites? They were the BEST Mac and cheese bites!!! Absolutely delicious!Whoever was working drive thru on Dec 9th around 5pm, went above and beyond with service. Give them a RAISE!!!! My jamocha shake was heaven in a cup! 5 stars, 10/10 would recommend!
This place is disgusting and I don't mean the food. The whole restaurant is just dirty and nasty
Atmosphere: 1
Food: 1
Service: 1
Deborah Rogers
The attendant was very friendly, however, our sandwiches were wrong. We ordered regular roast beef sandwiches and got beef and cheddar, which I don't like. There was hardly any meat on my sandwich. We paid $23 for 2 meals that the main part was wrong and next to no meat on the one.
Atmosphere: 3
Food: 2
Service: 3
Paublo
All the sauce pumps are empty, and no napkins are stocked in the dining room.
Atmosphere: 2
Food: 3
Service: 3
Laura Rhyne
I normally love Arby's it's one of my favorites but the one we went to in Lexington was dirty, the bathrooms were nasty, there was trash everywhere, they made the sandwich wrong and when we took it back the second time they made it wrong again and were really nasty about it I would not recommend this Arby's in
Good service. Staff were kind. Buildings interior needs to be invested in more. Bathroom walls have damage.
Atmosphere: 2
Food: 4
Service: 4
Second time going to drive thru and they declined my service because they only accept cash. Seems to be an excuse or recurring issue. Either way, disappointed.
It's fast food so in that regard it is what it is, however the staff was very friendly, I got the double beef & cheddar and it was stacked so full of meat I felt like I got more than my money's worth and everything was hot. I was even thanked for coming in as I walked up the door which doesn't happen often. Good job!
Atmosphere: 5
Food: 5
Service: 5
I hate doing this, because Arby's is one of my favorite fast food places....but........This location has a problem with management. They either don't care about the food quality, or they are rude to customers. I was just there, picking up an online order, made with the Arby's app. I redeemed a free sandwich as a customer reward. I selected my reward, placed my order and paid for it. When I picked it up, there was no free sandwich and I was told if I didn't know how to order online, I should just go somewhere else.So.... Guess which location will NEVER get my buisness again.
Atmosphere: 2
Food: 4
Service: 1
Only person in lobby and they still got the order wrong. Missing food.
Atmosphere: 2
Food: 1
Service: 1
I've never been there because of the location and it always looks closed, but it was a great experience! The staff was terrific, it was clean and inviting, i will definitely stop again when visiting the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Arby's Signature Sandwiches
Got their 2 for $6.00 fish - really good sandwich with very good service. Went thru the drive through.
Food: 5
Service: 5
Great place! Good experience here and the crinkly fries rock. If you enjoy Arby's you will enjoy this location.
Atmosphere: 5
Food: 5
Service: 5
service is outstanding. there a middle aged man in the look like a manager but he is great at what he does very polite and great
Atmosphere: 5
Food: 5
Service: 5
I really like Arbys. They are a bit on the expensive side as far as fast food places go, but the food is great.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cherry Turnover, Arby's Signature Sandwiches, Curly Fries
Restaurantji Recommends
Our food was perfect. I want to know why I didn't see any advertisements for the Mac and cheese bites? They were the BEST Mac and cheese bites!!! Absolutely delicious!Whoever was working drive thru on Dec 9th around 5pm, went above and beyond with service. Give them a RAISE!!!! My jamocha shake was heaven in a cup! 5 stars, 10/10 would recommend!
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, French Dip, Curly Fries, Gyro, Greek Gyro, Roast Beef
This place is disgusting and I don't mean the food. The whole restaurant is just dirty and nasty
Atmosphere: 1
Food: 1
Service: 1
The attendant was very friendly, however, our sandwiches were wrong. We ordered regular roast beef sandwiches and got beef and cheddar, which I don't like. There was hardly any meat on my sandwich. We paid $23 for 2 meals that the main part was wrong and next to no meat on the one.
Atmosphere: 3
Food: 2
Service: 3
All the sauce pumps are empty, and no napkins are stocked in the dining room.
Atmosphere: 2
Food: 3
Service: 3
I normally love Arby's it's one of my favorites but the one we went to in Lexington was dirty, the bathrooms were nasty, there was trash everywhere, they made the sandwich wrong and when we took it back the second time they made it wrong again and were really nasty about it I would not recommend this Arby's in
Atmosphere: 1
Food: 1
Service: 1
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