This restaurant is typically my favorite, since it opened … however, today will be my last visit . The only reason i’m even giving ANY stars is because our waitress (and any time i ever come) was prompt and helpful . First we walk in to the host sitting leaned back on his phone and looks disheveled generally . I have a small child which I said up front “3 and a baby” , he walks silently to a table, lays down menus and leaves …. no high chair ….. so our waitress retrieved one which was covered in more food then the floor. It took three wipes to get roughly clean enough (when leaving my child had black scum on her legs from where I probably cleaned it for the first time in its life and loosened all the dirt and grease, awesome). Also let’s add that we had to ask for the table to be wiped down because it too was dirty and sticky like the floors, every chair had food in it and it was NOT busy . 30 mins after opening (1130am) and maybe 5 tables seated …… Then as i’m getting up to the food section, I walk out of my sandal because the floor is so sticky my shoe stuck to it , this was the case the entire path from my table to the grill and back, like they mop with syrup (let’s be real there’s no mopping ever happening here) . The pasta noodles had a hair in it so skipped that and went for just a couple things for the baby because at this point i’m too grossed out to eat . Get to the grill and waited 10 minutes with 3 other guests for the “griller” to arrive from the back . This wait gave me plenty of time to look around where I was further disgusted . The silver plates over the grill are literally dripping (like rain) with grease, the edge/side of the grill hasn’t been cleaned/scraped since the day it opened years ago, cobwebs on top of the grease around the edge of the silver plates and god knows what stuck on the walls and along the counter where my bowl is waiting patiently to be cooked . Once cooked, I take my sticky journey back to my table, start to feed my child . I ask for a knife because of course there isn’t one in the silverware roll, only a fork . Get the knife and it has caked on food , set that aside and then find a hair in the middle of the rice . At this point i’m repulsed, I should’ve said something but I chose not to because I wasn’t going to eat anything they offered after my complaints, I didn’t want to embarrass my elderly parents AND my kid was hungry and stressing me out grabbing everything, I just want to leave to get lunch elsewhere . I get the check only to find for 3 bowls, 2 waters and a sweet tea ….. $60!!!!! wow . that’s expensive for the filth I witnessed . I paid quietly, thanked the waitress for her service and left . I will not be back and had to stop at Culver’s for my kid to be able to eat . Again, im not the kind of person to cause an issue but this was crazy. Do none of the employees look around and see the nastiness???? Where the manager??? I know quality help is hard to find but let’s have some decency in an eating establishment …. Maybe i’ll return to take photos of the filth, it didn’t occur to me at the moment, honestly I couldn’t believe my eyes .
Atmosphere: 1
Food: 1
Service: 4
Creekmore Marketing and Web Design
One team member said: "We tried BD's Mongolian Grill for the first time this weekend and it was such a fun lunch spot! You can build your own bowl and they have so many great options! Once you've selected your meal, you get to watch them cook it in front of you. The food was amazing and the service was also amazing! This is a must-try spot in Hamburg!"
Ashley Hayes
Just left and this will be my first ever review on a place/restaurant. At first it seemed like it would be a nice experience but then I realized being the only African American dining alone was going to show true colors. My first waiter seemed OK she got my drink and food order and checked on me once afterwards. There was another lady that did not check on me once. So yeah no tip was left. I don't think I will be back there. My margarita was very good though.
Atmosphere: 3
Food: 5
Service: 3
Adam Fritzler
Cool experience Watching the cooks work that stone grill
Atmosphere: 4
Food: 4
Service: 4
Enrique Fernandez
From the unwelcoming young fellow hiding his eyes under a baseball cap muttering the words without any conviction who later got on sweeping the floor throwing the trash to my wife’s feet , picking stuff from the floor AND, without any washing hands he proceeded to wipe down tables, to the food and the music selection, this whole thing was a horrible and forgettable experience. Only the waitress Yoselin was correct although she forgot half the order twice. This is a place for non discerning customers looking for volume instead of quality food. We just hope the place is as forgettable as they so much strive for to be.
Atmosphere: 1
Food: 1
Service: 1
steve wray
Always a good time. Took the whole family and everyone had good food and enjoyed our visit.
Atmosphere: 5
Food: 5
Service: 5
Trudie Vuntangboon
I went there today for the first time in a while. The food looked nice and fresh. Especially the vegetables. We both had beef with a selection of vegetables and sauce we selected. All the sauce selections have changed drastically. The cook was having a hard time cutting up the steak because they now have cheap tough steak. It was more like beef scraps. The cook couldn’t even cut it. We ate what we could and left. They have sacrificed quality to save cost. Other restaurants are doing the same. Menus are still being simplified rather than introducing new recipes and new ideas. You won’t get quality food or service at this restaurant. We didn’t really get any service except for the one drink that was brought to our table. We were offered a box and a refill when we were ready for the check. The waitress did offer drinks to go.
Atmosphere: 2
Food: 1
Service: 2
Bill Booth
Good food with lots of options. Service was great. Thanks to Elisabeth for being friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Justice Dhemby
Pretty good
Atmosphere: 4
Food: 5
Service: 5
Ella Spence
You can build your own meal here and be as healthy or unhealthy as you want. You just add whatever meat and veggies you want to your bowl and watch it get cooked in front of you. Service was prompt and friendly. Really enjoyed our trip here today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stir Fry, Egg Rolls, Crab Rangoons, Pot Stickers
Trick shots 10/10 Food10/10 Service 10/10 Personality 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Bowl
Diana Williams
My only down fault is that it now cost $17.99 not counting your drink other then that we love eating here
Atmosphere: 5
Food: 5
Service: 5
Troy Cook
My wife and I have been there a few times just due to distance from where we live. The food and service have always been great. I love the fact you can choose what you want them to cook for you. Prices are very reasonable for what you get, in my opinion. Will definitely keep going back.
Atmosphere: 5
Food: 5
Service: 5
Noah Inguaggiato
Getting to make your own bowl of stir fry and watching it get made was awesome! It being our first time there, the server explained thoroughly and clearly what we should do and how to do it to get the biggest bang for our buck. The atmosphere, while I couldn't hear any music, they had tvs up of different sports playing but we spent most of the time talking.
Atmosphere: 5
Food: 5
Service: 5
Jaynia Allen
Everything was good til I went to bed.. I ended up with food poisoning coming out both ends all night.. 65$ that's including tip just to get sick. Never again
This restaurant is typically my favorite, since it opened … however, today will be my last visit . The only reason i’m even giving ANY stars is because our waitress (and any time i ever come) was prompt and helpful . First we walk in to the host sitting leaned back on his phone and looks disheveled generally . I have a small child which I said up front “3 and a baby” , he walks silently to a table, lays down menus and leaves …. no high chair ….. so our waitress retrieved one which was covered in more food then the floor. It took three wipes to get roughly clean enough (when leaving my child had black scum on her legs from where I probably cleaned it for the first time in its life and loosened all the dirt and grease, awesome). Also let’s add that we had to ask for the table to be wiped down because it too was dirty and sticky like the floors, every chair had food in it and it was NOT busy . 30 mins after opening (1130am) and maybe 5 tables seated …… Then as i’m getting up to the food section, I walk out of my sandal because the floor is so sticky my shoe stuck to it , this was the case the entire path from my table to the grill and back, like they mop with syrup (let’s be real there’s no mopping ever happening here) . The pasta noodles had a hair in it so skipped that and went for just a couple things for the baby because at this point i’m too grossed out to eat . Get to the grill and waited 10 minutes with 3 other guests for the “griller” to arrive from the back . This wait gave me plenty of time to look around where I was further disgusted . The silver plates over the grill are literally dripping (like rain) with grease, the edge/side of the grill hasn’t been cleaned/scraped since the day it opened years ago, cobwebs on top of the grease around the edge of the silver plates and god knows what stuck on the walls and along the counter where my bowl is waiting patiently to be cooked . Once cooked, I take my sticky journey back to my table, start to feed my child . I ask for a knife because of course there isn’t one in the silverware roll, only a fork . Get the knife and it has caked on food , set that aside and then find a hair in the middle of the rice . At this point i’m repulsed, I should’ve said something but I chose not to because I wasn’t going to eat anything they offered after my complaints, I didn’t want to embarrass my elderly parents AND my kid was hungry and stressing me out grabbing everything, I just want to leave to get lunch elsewhere . I get the check only to find for 3 bowls, 2 waters and a sweet tea ….. $60!!!!! wow . that’s expensive for the filth I witnessed . I paid quietly, thanked the waitress for her service and left . I will not be back and had to stop at Culver’s for my kid to be able to eat . Again, im not the kind of person to cause an issue but this was crazy. Do none of the employees look around and see the nastiness???? Where the manager??? I know quality help is hard to find but let’s have some decency in an eating establishment …. Maybe i’ll return to take photos of the filth, it didn’t occur to me at the moment, honestly I couldn’t believe my eyes .
Atmosphere: 1
Food: 1
Service: 4
One team member said: "We tried BD's Mongolian Grill for the first time this weekend and it was such a fun lunch spot! You can build your own bowl and they have so many great options! Once you've selected your meal, you get to watch them cook it in front of you. The food was amazing and the service was also amazing! This is a must-try spot in Hamburg!"
Just left and this will be my first ever review on a place/restaurant. At first it seemed like it would be a nice experience but then I realized being the only African American dining alone was going to show true colors. My first waiter seemed OK she got my drink and food order and checked on me once afterwards. There was another lady that did not check on me once. So yeah no tip was left. I don't think I will be back there. My margarita was very good though.
Atmosphere: 3
Food: 5
Service: 3
Cool experience
Watching the cooks work that stone grill
Atmosphere: 4
Food: 4
Service: 4
From the unwelcoming young fellow hiding his eyes under a baseball cap muttering the words without any conviction who later got on sweeping the floor throwing the trash to my wife’s feet , picking stuff from the floor AND, without any washing hands he proceeded to wipe down tables, to the food and the music selection, this whole thing was a horrible and forgettable experience. Only the waitress Yoselin was correct although she forgot half the order twice.
This is a place for non discerning customers looking for volume instead of quality food.
We just hope the place is as forgettable as they so much strive for to be.
Atmosphere: 1
Food: 1
Service: 1
Always a good time. Took the whole family and everyone had good food and enjoyed our visit.
Atmosphere: 5
Food: 5
Service: 5
I went there today for the first time in a while. The food looked nice and fresh. Especially the vegetables. We both had beef with a selection of vegetables and sauce we selected. All the sauce selections have changed drastically. The cook was having a hard time cutting up the steak because they now have cheap tough steak. It was more like beef scraps. The cook couldn’t even cut it. We ate what we could and left. They have sacrificed quality to save cost. Other restaurants are doing the same. Menus are still being simplified rather than introducing new recipes and new ideas. You won’t get quality food or service at this restaurant. We didn’t really get any service except for the one drink that was brought to our table. We were offered a box and a refill when we were ready for the check. The waitress did offer drinks to go.
Atmosphere: 2
Food: 1
Service: 2
Good food with lots of options. Service was great. Thanks to Elisabeth for being friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Pretty good
Atmosphere: 4
Food: 5
Service: 5
You can build your own meal here and be as healthy or unhealthy as you want. You just add whatever meat and veggies you want to your bowl and watch it get cooked in front of you. Service was prompt and friendly. Really enjoyed our trip here today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stir Fry, Egg Rolls, Crab Rangoons, Pot Stickers
Restaurantji Recommends
Trick shots 10/10
Food10/10
Service 10/10
Personality 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Bowl
My only down fault is that it now cost $17.99 not counting your drink other then that we love eating here
Atmosphere: 5
Food: 5
Service: 5
My wife and I have been there a few times just due to distance from where we live. The food and service have always been great. I love the fact you can choose what you want them to cook for you. Prices are very reasonable for what you get, in my opinion. Will definitely keep going back.
Atmosphere: 5
Food: 5
Service: 5
Getting to make your own bowl of stir fry and watching it get made was awesome! It being our first time there, the server explained thoroughly and clearly what we should do and how to do it to get the biggest bang for our buck. The atmosphere, while I couldn't hear any music, they had tvs up of different sports playing but we spent most of the time talking.
Atmosphere: 5
Food: 5
Service: 5
Everything was good til I went to bed.. I ended up with food poisoning coming out both ends all night.. 65$ that's including tip just to get sick. Never again
Atmosphere: 3
Food: 3
Service: 3
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