When isn't this place awesome!! And the people are always great.
Atmosphere: 5
Food: 5
Service: 5
Nechelle Taylor
I asked dor fresh fries so they were delicious chicken sandwich was ok not so fresh
Atmosphere: 4
Food: 4
Service: 3
Daniel Herrmann
This was one of the worst locations I've been in they seem to focus more on the drive-thru and the pick up orders than people coming in and ordering at the counter, I literally spent 15 minutes of my 30 minute lunch break waiting behind 2 other people ordering because they only had 1 counter person. And good thing I got there when I did cause after that there was about 10-15 that piled in behind me! Counter people need help too!!!! Will probably just skip this location next time and just get Jimmy johns or McDonald's cause their quicker!
Atmosphere: 1
Food: 4
Service: 1
Stephen McKay
Very g Good location, will return
Atmosphere: 5
Food: 5
Service: 5
Michael Morin
i went thru moble drive thru and qr code wasn't working so order wasn't complete when i went to window. A lady with broken English asked my name and i explained qr code didn't work. she ask me 3 times and i explained 3 times qr isn't working so my name isn't on the screen. i ask if she speaks English and a tall guy comes yelling at me saying not to talk to her that way and to leave. i ask him what should i of done different, i told her 3 times. he said everyone makes mistakes. then sarcastically he says why aint your phone working properly. i made my order, he put it in. and they brought me my meal. unprofessional..
Atmosphere: 1
Service: 1
Clifford West
Had my order messed up twice. Ordered a 12 piece meal, checked the bag and there was a sandwich. Told an employee and he brought out a box of chicken nuggets. Got to work and noticed the nuggets seemed few in number, counted 9 nuggets. Granted it was busy at 5 pm but I just don’t understand the whole confusion over a 12 piece nugget meal.
Atmosphere: 5
Food: 3
Service: 3
Leah Bennett
I went to this location two days ago for the first time and by far it was the worst experience I ah e ever had. First of all, the “drive thru” was a complete disaster! There are two lines, one is for mobile orders and the other is for regular. The regular line was going into a construction zone because it was so backed up. I waited 20 minutes in the line and when I finally went to pay, I spoke to the young man taking orders and he told me the reason it’s so backed up is because they are pushing people to use the mobile app to order. Chic fil a is known for their incredible customer service. I don’t want to use a mobile app I want a person so now I am being punished?!?. I finally get my food and I was cut off by someone getting their mobile order. 35 minutes later I get home and lo and behold, I am missing my salad dressing! Would not recommend this location.
Atmosphere: 1
Food: 2
Service: 1
Cristy O.
Food was amazing as always and so was the service. But having to find a fly in my drink when I go to eat some ice, not a great look. I’m glad it was towards the top my my drink but I still don’t like that I just drank fly Diet
WOWZA what an experience today. Order my food and it was correct on the receipt. The workers brought my food to my table and its wrong. I got to the counter and said my fries where to be a large and my sandwich was also wrong. So they fixed the fries and my replacement sandwich was still wrong and so I again asked them to fix it in which they gave me a cold sandwiches with cold cheese that would in no way melt. So I asked for it to be heated up. The manager was rude and said I'll have them make you a new one. So I waited for another 10 mins to get my 3rd replacement sandwich. When I got my sandwich it was cold so I gave up and ate it anyway. Definitely don't plan on coming to this location again any time soon.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Chicken Sandwiches
Teresa Moore
Fresh flowers on the table. Clean restaurant. Food great as always.
Can we go back to 2 drive-thru lanes? No one is ever in the mobile order lane when I’m there but the regular lane is so backed up now it’s not worth the wait. This location has always been slow to begin with.
Steve Ethington
Great place the only star they lost was that the Chicken is getting smaller
When isn't this place awesome!! And the people are always great.
Atmosphere: 5
Food: 5
Service: 5
I asked dor fresh fries so they were delicious chicken sandwich was ok not so fresh
Atmosphere: 4
Food: 4
Service: 3
This was one of the worst locations I've been in they seem to focus more on the drive-thru and the pick up orders than people coming in and ordering at the counter, I literally spent 15 minutes of my 30 minute lunch break waiting behind 2 other people ordering because they only had 1 counter person. And good thing I got there when I did cause after that there was about 10-15 that piled in behind me! Counter people need help too!!!! Will probably just skip this location next time and just get Jimmy johns or McDonald's cause their quicker!
Atmosphere: 1
Food: 4
Service: 1
Very g
Good location, will return
Atmosphere: 5
Food: 5
Service: 5
i went thru moble drive thru and qr code wasn't working so order wasn't complete when i went to window. A lady with broken English asked my name and i explained qr code didn't work. she ask me 3 times and i explained 3 times qr isn't working so my name isn't on the screen. i ask if she speaks English and a tall guy comes yelling at me saying not to talk to her that way and to leave. i ask him what should i of done different, i told her 3 times. he said everyone makes mistakes. then sarcastically he says why aint your phone working properly. i made my order, he put it in. and they brought me my meal. unprofessional..
Atmosphere: 1
Service: 1
Had my order messed up twice. Ordered a 12 piece meal, checked the bag and there was a sandwich. Told an employee and he brought out a box of chicken nuggets. Got to work and noticed the nuggets seemed few in number, counted 9 nuggets. Granted it was busy at 5 pm but I just don’t understand the whole confusion over a 12 piece nugget meal.
Atmosphere: 5
Food: 3
Service: 3
I went to this location two days ago for the first time and by far it was the worst experience I ah e ever had. First of all, the “drive thru” was a complete disaster! There are two lines, one is for mobile orders and the other is for regular. The regular line was going into a construction zone because it was so backed up. I waited 20 minutes in the line and when I finally went to pay, I spoke to the young man taking orders and he told me the reason it’s so backed up is because they are pushing people to use the mobile app to order. Chic fil a is known for their incredible customer service. I don’t want to use a mobile app I want a person so now I am being punished?!?. I finally get my food and I was cut off by someone getting their mobile order. 35 minutes later I get home and lo and behold, I am missing my salad dressing! Would not recommend this location.
Atmosphere: 1
Food: 2
Service: 1
Food was amazing as always and so was the service. But having to find a fly in my drink when I go to eat some ice, not a great look. I’m glad it was towards the top my my drink but I still don’t like that I just drank fly Diet
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Grilled Nuggets, Chicken Sandwiches, Grilled Chicken Sandwich, Spicy Chicken Sandwich, Hash Browns, Chicken Nugget, Mac & Cheese
The slowest service ever. Stood in line for 5-6 minutes without anyone knowing I was even there. Never again at this location
Atmosphere: 1
Food: 4
Service: 1
As usual, excellent service & good food
Food: 5
Service: 5
Restaurantji Recommends
WOWZA what an experience today. Order my food and it was correct on the receipt. The workers brought my food to my table and its wrong. I got to the counter and said my fries where to be a large and my sandwich was also wrong. So they fixed the fries and my replacement sandwich was still wrong and so I again asked them to fix it in which they gave me a cold sandwiches with cold cheese that would in no way melt. So I asked for it to be heated up. The manager was rude and said I'll have them make you a new one. So I waited for another 10 mins to get my 3rd replacement sandwich. When I got my sandwich it was cold so I gave up and ate it anyway. Definitely don't plan on coming to this location again any time soon.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Chicken Sandwiches
Fresh flowers on the table. Clean restaurant. Food great as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Chick-Fil-A Waffle Potato Fries, Mac & Cheese
On a visit here in Lexington. Had to stop. Very clean. Good service. Never saw a drive thru that had people outside taking orders. Very cool
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Nugget
Can we go back to 2 drive-thru lanes? No one is ever in the mobile order lane when I’m there but the regular lane is so backed up now it’s not worth the wait. This location has always been slow to begin with.
Great place the only star they lost was that the Chicken is getting smaller
Atmosphere: 5
Food: 4
Service: 5
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