I don't understand y I had to sit and wait for half of and hour n the drive thru at this place I thought they was all about getting thur there quick in Louisville I was n and out 10 min tops Louisville is like a NASCAR pitt crew compared to the 1 n Lexington but that's just my opinion
Michelle Riggs
Always 5 stars. Harrodsburg rd Lexington. My first time. Perfect service. Perfect hospitality. Most consistent restaurant chain ever.
Atmosphere: 5
Food: 5
Service: 5
Y
Slow service! We are waiting for 40 min for a mobile order. Until asking where the order was, they started to pack and wasted 10more min.
Service: 1
Josh Rose
Slooooowwwwww. Time for a new operator maybe.
Atmosphere: 2
Food: 3
Service: 2
Teddy Modler
I love Chick-fil-A but this store needs help to train their employees better. I placed my order in the drive-through this morning and drove off and it was wrong. I wanted a sausage egg and cheese muffin with pepper jack cheese and no American. I got a chicken egg white pepper jack muffin I returned it and then I got a biscuit with sausage, egg, and pepper jack. I returned it. I finally got the right sandwich and it was cold, the bread was not even toasted and it was so dry I could hardly swallow it. I just brought it back into them left it on the counter, told them what was wrong. I figured I will just go to a different store and hopefully get a better outcome. Should’ve got my money back, but I was too upset and tired of being there! Moral of the story, check your order before you leave the drive-through line, even if it backs it up. Teddy
Usually Depressed
$20 minimum to order delivery from GrubHub kinda screws over individual people who don't want to be wasteful.
After looking at other reviews, I guess it's kind of a blessing in disguise that I couldn't order. Yuck.
Justin Renfroe
I hate going to this restaurant to eat or pick up something for delivery. I went there the other night and for 2 .milkshakes I stood there for 15 minutes. I ended up walking out without getting anything. I get that there busy but a 15 minute wait for a milkshakes never will I again. This was just uncalled no matter who's working someone is supposed to manage.
Atmosphere: 1
Food: 3
Service: 1
Anaeve Janvier
I placed a Mobile order before breakfast ended, I didn’t get my food even tho I got there before breakfast time was over. they didn’t seen to care much or sorry. They didn’t apologized. I stood in the store for about 10 mn before anyone tried to help.
Atmosphere: 1
Service: 1
Cristiano Santos
No issues and got our food out nice a hot! Delicious!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwiches
Charles Matlock
We really enjoy breakfast from Chick-fil-A. The little tater rounds are a plus. Highly recommend.
Everything was delicious and our large order was correct. As usual, we were not disappointed.
Atmosphere: 5
Food: 5
Service: 5
Chad Southworth
Great food. Drive thru upgrade changes - fail.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Sandwiches
Jim Carroll
Placed an on line order to feed everyone at work. Immediately called the store and was assured/promised the order would be ready at the requested time. We go to pick order up and they had not even started making the order, keep in mind they were given an entire hours to pull this off. We called to ask when was given the run around about this can’t look at that etc… lot of excuses in my opinion. Not likely to order the large order to feed the entire shop
Food: 4
Service: 1
James Dinsmore
This is a great Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwiches
Andrew Parrett
Fast service the young Lady named Lara was outstanding she did a amazing job
I don't understand y I had to sit and wait for half of and hour n the drive thru at this place I thought they was all about getting thur there quick in Louisville I was n and out 10 min tops Louisville is like a NASCAR pitt crew compared to the 1 n Lexington but that's just my opinion
Always 5 stars. Harrodsburg rd Lexington. My first time. Perfect service. Perfect hospitality. Most consistent restaurant chain ever.
Atmosphere: 5
Food: 5
Service: 5
Slow service! We are waiting for 40 min for a mobile order. Until asking where the order was, they started to pack and wasted 10more min.
Service: 1
Slooooowwwwww. Time for a new operator maybe.
Atmosphere: 2
Food: 3
Service: 2
I love Chick-fil-A but this store needs help to train their employees better. I placed my order in the drive-through this morning and drove off and it was wrong. I wanted a sausage egg and cheese muffin with pepper jack cheese and no American. I got a chicken egg white pepper jack muffin I returned it and then I got a biscuit with sausage, egg, and pepper jack. I returned it. I finally got the right sandwich and it was cold, the bread was not even toasted and it was so dry I could hardly swallow it. I just brought it back into them left it on the counter, told them what was wrong. I figured I will just go to a different store and hopefully get a better outcome. Should’ve got my money back, but I was too upset and tired of being there! Moral of the story, check your order before you leave the drive-through line, even if it backs it up.
Teddy
$20 minimum to order delivery from GrubHub kinda screws over individual people who don't want to be wasteful.
After looking at other reviews, I guess it's kind of a blessing in disguise that I couldn't order. Yuck.
I hate going to this restaurant to eat or pick up something for delivery. I went there the other night and for 2 .milkshakes I stood there for 15 minutes. I ended up walking out without getting anything. I get that there busy but a 15 minute wait for a milkshakes never will I again. This was just uncalled no matter who's working someone is supposed to manage.
Atmosphere: 1
Food: 3
Service: 1
I placed a Mobile order before breakfast ended, I didn’t get my food even tho I got there before breakfast time was over. they didn’t seen to care much or sorry. They didn’t apologized. I stood in the store for about 10 mn before anyone tried to help.
Atmosphere: 1
Service: 1
No issues and got our food out nice a hot! Delicious!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwiches
We really enjoy breakfast from Chick-fil-A.
The little tater rounds are a plus.
Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything was delicious and our large order was correct. As usual, we were not disappointed.
Atmosphere: 5
Food: 5
Service: 5
Great food. Drive thru upgrade changes - fail.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Sandwiches
Placed an on line order to feed everyone at work. Immediately called the store and was assured/promised the order would be ready at the requested time. We go to pick order up and they had not even started making the order, keep in mind they were given an entire hours to pull this off. We called to ask when was given the run around about this can’t look at that etc… lot of excuses in my opinion. Not likely to order the large order to feed the entire shop
Food: 4
Service: 1
This is a great Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwiches
Fast service the young Lady named Lara was outstanding she did a amazing job
Atmosphere: 4
Food: 4
Service: 4
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