Chick-fil-A

University of Kentucky, 440 Hilltop Ave, Lexington
(859) 323-7154

Recent Reviews

Whitney Winsett

Worst experience I have ever had in a CFA. Wait time was ridiculous. There was only one girl that was on register with a huge line while all the other employees were talking and goofing around. We live out of state, and this was such a bad experience for us. Don’t give them your business.

Atmosphere: 1

Food: 2

Service: 1

Jantzen Hazelrigg

Trashiest CFA around. Poor customer service, EXCESSIVE wait time for food. Employees standing around talking, putting on lip gloss and altogether very mindless. Do NOT RECOMMEND.

Atmosphere: 1

Food: 1

Service: 1

Reece Nies

Don't expect good service, don't expect lively employees like most other CFAs; if you come here, expect them to get your order wrong. No mobile orders allowed, either.

Atmosphere: 2

Food: 3

Service: 1

Mohamed Kaddah

Excellent restaurant and nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Sandwich Meal, Grilled Chicken Sandwich

Garrett Payne

Beyond slow. Workers wandering around while over 10 people waited on small orders. Management needs to address these issues. Horrible

Atmosphere: 1

Food: 3

Service: 1

Brown

Awesome ?

Atmosphere: 5

Food: 5

Service: 5

liza vasconcelos

AWFUL customer service, and they are always out of stuff. Out of minis an hour before breakfast stopped. Heard the employees talking about me right behind the counter and waited and stared at me for 5 minutes until they took my order.

EJ

Workers close and open whenever they want and stop serving certain items on the menu if it’s inconvenient

강아지

(Translated by Google) The hamburger is very small, but the price is terrifying... I don't want to go back a second time...(Taste is good, but the price is expensive and the hamburger size is too small)(Original)햄버거는 아주 쬐끔하턴데 가격은 겁나비싸… 두번 다시 안가고싶음…(맛은 있음, 그러나 가격 비쌈 그리고 햄버거 크기 너무 너무 작음)

chloe hopkins

this chick-fil-a is really just for college students on campus. it’s wayyyy better than the chickfila in the student center! the chicken is crisipier, and depending on the time you get there, the fries are usually hot. staff is super nice too, and even though it’s sometimes slow, you’re usually guaranteed a good and fresh meal.

Sondra Cornett

Definitely not the best Chic fil a in town. You should try another location if you can! The one on Nicholasville Road is a good one!

Nathan Green

For the amount of people going through they do a great job. Not to mention dealing with college kids all day. I’m new to Lexington enrolled in a graduate program and all my interactions have been great here. If you are going to come here just know you will wait a minute in a line. Just be kind and have a good attitude.

Dawn M

This was the worse chic fila I've visited. We drove 4 and a half hours to Lexington. After arriving to town early we went to the nearest chic fila and waited for them to open. They opened at 8, I was the only customer and I waited while they counted their money. AT about 8:04 I ask, are y'all open? They replied yes, but they had to count the money. I finally was able to order, the cashier apologized for the wait. I ordered 2 chic fila minis meals. I got my order and left. When we finally got to our location we got ready to eat. It was 2 chicken biscuits and hash browns. The order was completely wrong. We only had 1 bite and threw it away. We was in town visiting the university's training facility for a rewalk session. That was supposed to be breakfast before we started a 4hour day. I would advise anyone to visit a different location. This was my first, from start to finish, bad experience with a chic fila location .This location was a disappointing experience and I would advise corporate to visit and witness the experience first hand.

jacob dummitt

HORRIBLE SERVICE DONT GO HERE. I waited 30 minutes for a sandwich and nuggets. Everytime I went up to ask what the hold up was I was presented a new excuse everytime. I asked to get my money back and they immediately put my order together and gave me a cookie. Like that covered for the 30 minutes i waited.

Eugene Linn

We want taco bell back!!

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