Chick-fil-A
4275 Harrodsburg Rd, Lexington
(859) 440-2033
Recent Reviews
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Not sure about the food to be honest. I stood there watching at least a dozen people who had paid AFTER I did get their food, drinks and shakes while I stood there waiting for a shake that I finally gave up on and got a refund instead of wasting more of my time.
LOL so the only way it gets made right is if I sign up for Instagram. Nope. That is just stupid.
Service: 1
Don’t serve waffle fries for breakfast.
Atmosphere: 1
Food: 1
Service: 1
The chicken on my biscuit was paper thin. Maybe I got a bad one, but certainly not their best work.
Atmosphere: 5
Food: 3
Service: 5
Horrible customer service!
If you are dining in, it is at par with the quality that you would expect from Chick Fil A. I would never have an order picked up from this location without checking everything in your bag before you leave the restaurant. Once I reached home, called them to tell that they placed someone's sandwich in my bag and wanted to get it changed, they would not pick up the phone if you are close to the hour of closing. When I called them next day morning to correct what they charged me for the order, I was told they have a same day price adjustment policy. They would not do anything to correct their mistake. That is horrible service! Don't waste your time reaching out to Chick Fil A support, they would not do anything either. I would not trust this Franchise location any more.
Atmosphere: 3
Food: 4
Service: 1
I will NEVER come back! The absolute heartless nerve of these ppl. I brought my niece in the afternoon, maybe 4 other tables were taken....so empty. We go to the restroom and an associate swings the door open and the decorative handle sticks out (I don't know ow how it passed building code). My niece gets her forehead pumbled. Not only did the associate not care a black and blue bruise and swelling are immediate on her forehead and she's balling with tears. I go to the front desk to tell and ask for Ice. They bring me an ice bag bigger than her face ... like more is better and the manager....yes manager....said I think this will help sorry bye. They didn't offer her a treat or juice while a 5 year old was in pain and tears. I'm a Muslim and wear a head scarf so I'm used to interacting with racist people who prejudge me and treat me cold....but this was a child. I've never seen such heartless adults. And if we were blonde blue eyed guests I think we would have a different experince. Pitiful, God fearing company that profiles ppl who don't worship like them ....and punish children too!
The food and service are not up to par with other chikfilas. I’ve been here several times and the nuggets are always soggy. Service is usually average at best, never a “my pleasure” from anyone.
Edit: this chikfila is still sub par. They don’t fry the chicken right and the service is not up to the same standard as most chikfila restaurants.
Getting expensive to eat here. Two adults and two kids, almost $50 without any soda or desserts. 😒
Atmosphere: 3
Food: 3
Service: 4
Waited 20 minutes for 1 black coffee at 8:15 in the morning. Please have the coffee ready.
Food: 2
Service: 1
I have had it a few times at work only because the boss would treat us to lunch, but first time actually being there. Love the selection, and I'm told its a christian chain restaurant and it even closes on Sundays. I love it, I heard all the hate others have but this place is loving and welcoming. If loving god is a bad thing then I'm the baddest their is, always have my support and you guys have a new customer
Atmosphere: 5
Food: 5
Service: 5
Just wanted to say I normally don't have issues at chick fil a but this is hilarious and sad I got one singular jalapeño with my sandwich, please put the toppings on the sandwiches
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Waiter was very courteous
Atmosphere: 5
Food: 5
Service: 5
If it was ever less than 5 star I would be shocked. Delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich Combo, Dr Pepper
Extremely good food and very good service. I highly recommend going here.
Atmosphere: 5
Food: 5
Service: 5
Always good and speedy drive thru.
Ordered some food via the app and went through the drive thru to pick it up. When I got home, I noticed they messed up my order. I called to get a refund, as I didn’t really want to drive back to the restaurant, and they said they didn’t offer refunds over the phone and made me waste my time driving back to there to get a refund.
Parking: It’s a pain to park in this restaurant because of the small lot and the traffic.
Atmosphere: 1
Food: 1
Service: 1
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