Workers are EXTREMELY rude. Here way before close but they are magically out of everything. Obviously they just don’t want to make anymore. Extremely dirty and customers waiting in long lines with no service. The workers were the absolute worst.
Atmosphere: 1
Food: 1
Service: 1
William
if there is a worse managed restaurant in the world, I don't know what it is. Walked in and the guy said there is a 12 minute wait for chicken! You can't see when you're running low on chicken?? I looked at other meats and they were either out or looked 3 days old. I seriously don't know how this place does so much business
andi
The way they barely put any food on these bowls is ridiculous like the guy literally half scooped everything. I waited over 30 minutes for the chicken al pastor and when I asked how much longer the cook named Peter from the back starts yelling that there is no chicken al pastor. not only did i spend 30 minutes of my lunch for nothing knowing I would’ve just got regular chicken if they had told me in the first place. Why promote seasonal chicken if you cant keepup with it. The line staff is very rude and definatly take advantage of UK students with these portions.
Atmosphere: 1
Food: 1
Service: 1
Daniel Diachun
Great quick meal. Sometimes understaffed and too slow. But good places nearby to go instead when they are overwhelmed.
Allison Determann
Service was very rude and slow. They were very disrespectful to my friend and
Atmosphere: 1
Food: 2
Service: 1
Kenny Delver
Good enough better notch above taco bell.
Atmosphere: 3
Food: 4
Service: 5
Greg Swinehart
Whole vibe was killed when dude with long hair was rude and rushing me. I know staffing issues are hard-hitting to the industry but no one should have to deal with that for just ordering food. Disappointed with portion size, staff, and atmosphere as a whole.
Atmosphere: 1
Food: 1
Service: 1
Kyle Adkin
The food was great prices are better in person compared to
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Burrito Bowl
nicky
I come here for lunch all the time! The employees are great at what they do and move through the lunch rush line pretty quickly and efficiently, I was impressed. They used to give REALLY good portions, but I guess corporate came down on them because they're a little stingier now, even with the rice. Definitely a Chipotle (GRRR) problem and not an employee problem.I always get pretty basic tacos. I've only gotten genuinely skimped once, and I'm sure I could've just politely asked for a little more at the time. The food and drink always tastes good (and fresh) and there's plenty of seating. They're out of certain proteins sometimes, but I think it's just because they get so much foot traffic with being next to UK. I prefer it to Qdoba even if it's a little pricey. Great lunch spot!
I ordered a burrito with light rice and light beans so it would be small and easy to eat. The lady made up for the small size with a massive scoop of pico de gallo and corn salsa. It made the burrito wet and unappetizing. The carnitas tasted well, but overall slightly below average.
Atmosphere: 2
Food: 1
Service: 3
Kathleen Beville
What a well run Chiptole. Employees were friendly and very efficient. Food was prepared perfectly and tasted great. There was a line when I got there but got through line quickly. The female manager was encouraging her the employees and was not afraid to step in and work beside them. Very impressed. Will
Atmosphere: 5
Food: 5
Service: 5
mason morgan
ive been in several stores, the checkout lady on limestone, works during the day,,, needs some serious training about her hatefulness to door
Service: 2
Peter Hatt
Some African American employee tried to fight me after another employee blocked my car in and was nowhere to be found. After I confronted the driver about moving his car, some guy who thought he was tough just about got shot by my friend/ bodyguard when he started threatening and advancing toward me in a threatening manner. He was lucky but could have lost his life over a parking spot.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burrito Bowl, Quesadilla
Lori Sheridan (Bama)
That older short woman of color that runs the register at lunch is not friendly and very impersonable, always has an attitude. I'm here almost daily at lunch. She HATES if someone comes in and asks for their order. Every time I visit this store during lunch, she acts like she doesn't see you, then when you ask for an order, she gets aggravated like she doesn't want to help people by doing her job. I had two orders today. There were about 6-8 orders ready on the shelf. I asked for my two after standing in line. She proceeded to the next customer, who was the last customer in the line and behind me, cashing them out instead. Then after she grabbed my first order, she didn't bother looking for the 2nd and just said "we don't have it." She always ignores the people waiting on the side to pick up their order. As a suggestion, maybe put someone else on the register during your busy hours or have someone else tend to order pick-ups. Terrible service.
Workers are EXTREMELY rude. Here way before close but they are magically out of everything. Obviously they just don’t want to make anymore. Extremely dirty and customers waiting in long lines with no service. The workers were the absolute worst.
Atmosphere: 1
Food: 1
Service: 1
if there is a worse managed restaurant in the world, I don't know what it is. Walked in and the guy said there is a 12 minute wait for chicken! You can't see when you're running low on chicken?? I looked at other meats and they were either out or looked 3 days old. I seriously don't know how this place does so much business
The way they barely put any food on these bowls is ridiculous like the guy literally half scooped everything. I waited over 30 minutes for the chicken al pastor and when I asked how much longer the cook named Peter from the back starts yelling that there is no chicken al pastor. not only did i spend 30 minutes of my lunch for nothing knowing I would’ve just got regular chicken if they had told me in the first place. Why promote seasonal chicken if you cant keepup with it. The line staff is very rude and definatly take advantage of UK students with these portions.
Atmosphere: 1
Food: 1
Service: 1
Great quick meal. Sometimes understaffed and too slow. But good places nearby to go instead when they are overwhelmed.
Service was very rude and slow. They were very disrespectful to my friend and
Atmosphere: 1
Food: 2
Service: 1
Good enough better notch above taco bell.
Atmosphere: 3
Food: 4
Service: 5
Whole vibe was killed when dude with long hair was rude and rushing me. I know staffing issues are hard-hitting to the industry but no one should have to deal with that for just ordering food. Disappointed with portion size, staff, and atmosphere as a whole.
Atmosphere: 1
Food: 1
Service: 1
The food was great prices are better in person compared to
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Burrito Bowl
I come here for lunch all the time! The employees are great at what they do and move through the lunch rush line pretty quickly and efficiently, I was impressed. They used to give REALLY good portions, but I guess corporate came down on them because they're a little stingier now, even with the rice. Definitely a Chipotle (GRRR) problem and not an employee problem.I always get pretty basic tacos. I've only gotten genuinely skimped once, and I'm sure I could've just politely asked for a little more at the time. The food and drink always tastes good (and fresh) and there's plenty of seating. They're out of certain proteins sometimes, but I think it's just because they get so much foot traffic with being next to UK. I prefer it to Qdoba even if it's a little pricey. Great lunch spot!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak
No Queso no chicken
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I ordered a burrito with light rice and light beans so it would be small and easy to eat. The lady made up for the small size with a massive scoop of pico de gallo and corn salsa. It made the burrito wet and unappetizing. The carnitas tasted well, but overall slightly below average.
Atmosphere: 2
Food: 1
Service: 3
What a well run Chiptole. Employees were friendly and very efficient. Food was prepared perfectly and tasted great. There was a line when I got there but got through line quickly. The female manager was encouraging her the employees and was not afraid to step in and work beside them. Very impressed. Will
Atmosphere: 5
Food: 5
Service: 5
ive been in several stores, the checkout lady on limestone, works during the day,,, needs some serious training about her hatefulness to door
Service: 2
Some African American employee tried to fight me after another employee blocked my car in and was nowhere to be found. After I confronted the driver about moving his car, some guy who thought he was tough just about got shot by my friend/ bodyguard when he started threatening and advancing toward me in a threatening manner. He was lucky but could have lost his life over a parking spot.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burrito Bowl, Quesadilla
That older short woman of color that runs the register at lunch is not friendly and very impersonable, always has an attitude. I'm here almost daily at lunch. She HATES if someone comes in and asks for their order. Every time I visit this store during lunch, she acts like she doesn't see you, then when you ask for an order, she gets aggravated like she doesn't want to help people by doing her job. I had two orders today. There were about 6-8 orders ready on the shelf. I asked for my two after standing in line. She proceeded to the next customer, who was the last customer in the line and behind me, cashing them out instead. Then after she grabbed my first order, she didn't bother looking for the 2nd and just said "we don't have it." She always ignores the people waiting on the side to pick up their order. As a suggestion, maybe put someone else on the register during your busy hours or have someone else tend to order pick-ups. Terrible service.
Atmosphere: 2
Food: 4
Service: 1