I'd say they were understaffed, and that's a management issue so I don't find it worthy to even contact them. I entered the restaurant to a line backed to the door and watched about ten people served by a single person, long wait to say the least. Finally an employee came to help the one person at which point I observed that person wiping the heavily slopped counter ingredients back into the food bins about five different times. That did not vibe with the 99% health department rating the restaurant had posted, nor did the hastily slopped fashion of making the food and the nasty counter, which is probably wiped with a dirty rag, if it when it is, and yay there goes that into the food bins as well and into the public's food. Slop didn't end there. I cut my burrito and it fell into goop in my hands. I've only been here once before and I do remember the long line and one worker at the meal prep station. This is a regional Chipotle issue to be addressed and a strong health department concern for sure. I feel sorry for those who do pickup orders or door dash, not seeing how their food is prepared. I hate leaving bad reviews, but that counter especially move was appalling.
Atmosphere: 1
Food: 1
Service: 1
Cheryl Peterson
The food is good . My only complaint is that my chips were not cooked .
Food: 2
Service: 5
Tom King
First time going to a Chipotle. Thought the food was good and will go back in the future
I'm pretty sure I've rated the other Chipotle on the east side of Lexington already. (Honestly I get the 2 locations mixed up). Both locations are about the same in regard to food quality, cleanliness and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Ezra Pryor
Good food and good vibes. Nothing special, but a cut above other dine in establishments
Atmosphere: 4
Food: 4
Service: 4
Daniel Diachun
It's a chipotle and very efficient.
Joshua Woosley
Consistently good every time I go
Atmosphere: 3
Food: 4
Service: 3
daniel selbe
Fast friendly and quick to go game Coltons getting it in representing they're brand
Chipotle has been slacking. They upped their prices and yet their lettuce is like three days old
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
Drashti Patel
today I was went to the store and they say only online orders we take so I ordered online veggie bowl because I’m vegetarian and I’m allergy with meats so there is one lady employee get my order and I just nicely said her can you change your glove? she’s not giving me any answers and she started to make my order than I tell her second please change your glove and she reacts very rudely and shows me the attitude it’s was very disrespectful for me really she’s very arrogant person and personally I don’t want go like that places to employees are not good.
Christian Reisch
The last two times I’ve been in they have been out of multiple items, including chicken and white rice. Had to wait 10+ minutes. Lowest tier chipotle location in Lexington.
I'd say they were understaffed, and that's a management issue so I don't find it worthy to even contact them. I entered the restaurant to a line backed to the door and watched about ten people served by a single person, long wait to say the least. Finally an employee came to help the one person at which point I observed that person wiping the heavily slopped counter ingredients back into the food bins about five different times. That did not vibe with the 99% health department rating the restaurant had posted, nor did the hastily slopped fashion of making the food and the nasty counter, which is probably wiped with a dirty rag, if it when it is, and yay there goes that into the food bins as well and into the public's food. Slop didn't end there. I cut my burrito and it fell into goop in my hands. I've only been here once before and I do remember the long line and one worker at the meal prep station. This is a regional Chipotle issue to be addressed and a strong health department concern for sure. I feel sorry for those who do pickup orders or door dash, not seeing how their food is prepared. I hate leaving bad reviews, but that counter especially move was appalling.
Atmosphere: 1
Food: 1
Service: 1
The food is good . My only complaint is that my chips were not cooked .
Food: 2
Service: 5
First time going to a Chipotle. Thought the food was good and will go back in the future
Atmosphere: 4
Food: 4
Service: 4
Great place! Good and service is top notch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Build-Your-Own Chipotle
My favorite food place!
Atmosphere: 5
Food: 5
Service: 5
I'm pretty sure I've rated the other Chipotle on the east side of Lexington already. (Honestly I get the 2 locations mixed up). Both locations are about the same in regard to food quality, cleanliness and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Good food and good vibes. Nothing special, but a cut above other dine in establishments
Atmosphere: 4
Food: 4
Service: 4
It's a chipotle and very efficient.
Consistently good every time I go
Atmosphere: 3
Food: 4
Service: 3
Fast friendly and quick to go game Coltons getting it in representing they're brand
Service: 5
Restaurantji Recommends
Excellent, exciting
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Steak
Chipotle has been slacking. They upped their prices and yet their lettuce is like three days old
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
today I was went to the store and they say only online orders we take so I ordered online veggie bowl because I’m vegetarian and I’m allergy with meats so there is one lady employee get my order and I just nicely said her can you change your glove? she’s not giving me any answers and she started to make my order than I tell her second please change your glove and she reacts very rudely and shows me the attitude it’s was very disrespectful for me really she’s very arrogant person and personally I don’t want go like that places to employees are not good.
The last two times I’ve been in they have been out of multiple items, including chicken and white rice. Had to wait 10+ minutes. Lowest tier chipotle location in Lexington.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Salad was scarce for 17.00
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Salad
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