It's decent chain Mexican food. You get to build your burrito or bowl the way you want it. I had the carnitas, but I can recommend any of the protein choices. I recommend the chips with the burrito bowl. It's a great pairing.
Atmosphere: 4
Food: 5
Service: 5
Mike Maples
Constantly shorting orders. They're generous with the rice and absolutely nothing else. Every time I go, I have to ask them to actually fill up the scoop with protein, beans, or guac. It's like they've been instructed to see how little they can give customers before they'll complain about it. For $17, you get a 75% rice Carne asada bowl that you have to beg to get an actual serving of protein and a serving of guac that they act like it directly comes out of their paycheck. The store is too disheveled and the food is too miserly to justify the price anymore. Been years since Chipotle acted like they actually want returning customers. I'm done being one of them.
Atmosphere: 2
Food: 1
Service: 1
Bart Simpson
This was the blandest Chipotle I've ever been to.
Atmosphere: 5
Food: 2
Service: 4
Nidal Ali
Super rude workers very bad customer service
Atmosphere: 1
Food: 1
Service: 1
Megan Roelfs
We were traveling through the area and this Chipotle was located conveniently to the interstate. As a group of 5 we were greeted cordially and moved quickly and courteously through the line. The food was fresh and tasty.
Atmosphere: 4
Food: 5
Service: 5
Let’s be Honest
I love chipotle. Being on a weight loss journey recently and it has brought me back. I literally dread coming to this location. I have been here 2 times this week and both times the employees have literally ignored me , and in BOTH cases haven’t even spoken a word to me. Just pointed when I asked for something. I remember that I stopped coming to this location when I moved to Lexington because their employees were literally so angry about working I guess. I am going to try qudoba as my business is in Hamburg and I’m trying to eat better. Thanks for running good food just by being so impersonal. It gives me anxiety to pick up from them. Legit. I hate having to ask for anything or for help.
Atmosphere: 1
Food: 5
Service: 1
Eran
Not terrible I guess. They were a little skimpy with the chicken.
Atmosphere: 5
Food: 3
Service: 5
ashlynn Wilson
The food here is amazing
Atmosphere: 5
Food: 5
Service: 5
Jeff
Came in and got a bowl with chips and a large “ WATER” I was charged $3.45 for a large SODA because they have to charge for a CUP. $3.45 cents worth of a cup. WHAT A SCAM. Asked the lady upfront about the charge, seemed very rude and wasn’t friendly at all. Hopefully someone higher up has a class on friendliness for the customers . The world is in inflation so I I guess we just charge 4 dollar waters now . BEWARE WHEN YOU ORDER LARGE WATER 🚨
Atmosphere: 2
Food: 3
Service: 1
salem Salah
Bowl was made by a tiny white women who skimped me on just about everything EVEN THE EXTRA RICE I ASKED FOR, then I wanted to eat outside and every table was literally dirty, there’s trash and outside and on top of all of that my chips were old and stale
To the pretty boy with the pink nose ring thank you so much for what you said, keep being you!
Atmosphere: 5
Food: 5
Service: 5
Franck
The manager, I suppose, is training someone at the register of the Chipotle at Zandale in Lexington, Kentucky. She is RUDE and I wouldn’t want her training with attitude.
Atmosphere: 1
Food: 4
Service: 1
Phillip Lowe
They are usually good about getting my orders right but a lot of times they show how bad they are at reading instructions, I ordered a burrito bowl the protein was supposed to be honey chipotle chicken if you're gonna charge me extra for a different kind of chicken at least get my order right this happens way too much for it to be just simple mistakes at this point it's because your staff are a bunch of lazy teenagers
Atmosphere: 4
Food: 4
Service: 1
Ken Cronin
I drove 30 minutes to get the honey chicken. They were out ( which is becoming more and more common ). Employees could care less.
Atmosphere: 2
Food: 1
Service: 2
gabby grace
if i could leave a 0 i would. not only where the people on the line stingy with the food the restaurant was a MESS. all the drinks were empty. the bathrooms looks disgusting. i will not be returning… sad to say.
It's decent chain Mexican food. You get to build your burrito or bowl the way you want it. I had the carnitas, but I can recommend any of the protein choices. I recommend the chips with the burrito bowl. It's a great pairing.
Atmosphere: 4
Food: 5
Service: 5
Constantly shorting orders. They're generous with the rice and absolutely nothing else. Every time I go, I have to ask them to actually fill up the scoop with protein, beans, or guac. It's like they've been instructed to see how little they can give customers before they'll complain about it. For $17, you get a 75% rice Carne asada bowl that you have to beg to get an actual serving of protein and a serving of guac that they act like it directly comes out of their paycheck. The store is too disheveled and the food is too miserly to justify the price anymore. Been years since Chipotle acted like they actually want returning customers. I'm done being one of them.
Atmosphere: 2
Food: 1
Service: 1
This was the blandest Chipotle I've ever been to.
Atmosphere: 5
Food: 2
Service: 4
Super rude workers very bad customer service
Atmosphere: 1
Food: 1
Service: 1
We were traveling through the area and this Chipotle was located conveniently to the interstate. As a group of 5 we were greeted cordially and moved quickly and courteously through the line. The food was fresh and tasty.
Atmosphere: 4
Food: 5
Service: 5
I love chipotle. Being on a weight loss journey recently and it has brought me back. I literally dread coming to this location. I have been here 2 times this week and both times the employees have literally ignored me , and in BOTH cases haven’t even spoken a word to me. Just pointed when I asked for something. I remember that I stopped coming to this location when I moved to Lexington because their employees were literally so angry about working I guess. I am going to try qudoba as my business is in Hamburg and I’m trying to eat better. Thanks for running good food just by being so impersonal. It gives me anxiety to pick up from them. Legit. I hate having to ask for anything or for help.
Atmosphere: 1
Food: 5
Service: 1
Not terrible I guess. They were a little skimpy with the chicken.
Atmosphere: 5
Food: 3
Service: 5
The food here is amazing
Atmosphere: 5
Food: 5
Service: 5
Came in and got a bowl with chips and a large “ WATER” I was charged $3.45 for a large SODA because they have to charge for a CUP. $3.45 cents worth of a cup. WHAT A SCAM. Asked the lady upfront about the charge, seemed very rude and wasn’t friendly at all. Hopefully someone higher up has a class on friendliness for the customers . The world is in inflation so I I guess we just charge 4 dollar waters now . BEWARE WHEN YOU ORDER LARGE WATER 🚨
Atmosphere: 2
Food: 3
Service: 1
Bowl was made by a tiny white women who skimped me on just about everything EVEN THE EXTRA RICE I ASKED FOR, then I wanted to eat outside and every table was literally dirty, there’s trash and outside and on top of all of that my chips were old and stale
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
To the pretty boy with the pink nose ring thank you so much for what you said, keep being you!
Atmosphere: 5
Food: 5
Service: 5
The manager, I suppose, is training someone at the register of the Chipotle at Zandale in Lexington, Kentucky. She is RUDE and I wouldn’t want her training with attitude.
Atmosphere: 1
Food: 4
Service: 1
They are usually good about getting my orders right but a lot of times they show how bad they are at reading instructions, I ordered a burrito bowl the protein was supposed to be honey chipotle chicken if you're gonna charge me extra for a different kind of chicken at least get my order right this happens way too much for it to be just simple mistakes at this point it's because your staff are a bunch of lazy teenagers
Atmosphere: 4
Food: 4
Service: 1
I drove 30 minutes to get the honey chicken. They were out ( which is becoming more and more common ). Employees could care less.
Atmosphere: 2
Food: 1
Service: 2
if i could leave a 0 i would. not only where the people on the line stingy with the food the restaurant was a MESS. all the drinks were empty. the bathrooms looks disgusting. i will not be returning… sad to say.
Atmosphere: 1
Food: 1
Service: 1
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