Chuck E. Cheese
1555 E New Circle Rd, Lexington
(859) 268-1800
Recent Reviews
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Employees argued the entire time. Employees got rude over basic questions. They didn’t have our pizzas ready. They didn’t have our party ready. When we went to redeem coupons the guy at the register said to redeem them at the prizes. The girl at the prizes said it was the register. She then got an attitude and mocked me. She then yelled at the other girl to switch her. She was able to redeem the coupon for the tickets then explained nicely that the cotton candy one was at the registers. When I went to the register the rude one saw me and ran off until there was a huge line and after ten minutes came back and then got rude again when I asked my child what color he wanted snapping it was only the small sizes even though I said nothing about the sizes. We were supposed to have a party host. Only seen her when I asked to do the ticket blaster. I will never go to this location again. Never in my life and all my time working retail has an employee had the nerve to speak to someone the way she did over a misunderstanding on the mistake on the associates part.
Atmosphere: 1
Food: 2
Service: 1
Went at a great time..kids had a great time
Kid-friendliness: Great place for kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Games
My daughter loves this place but my only complaint is you can't win a lot of tickets at once. Making it impossible for kids to win actual good prizes. They set the ticket limits for the good stuff way to high, its absolutely ridiculous they do that. But overall everything else is fun for the kids.
The worst!
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Games
We didn't eat at this visit but we had a great time playing the games
Atmosphere: 5
Service: 5
This Chuck E Cheese is terrible. The bathrooms are filthy, it smells terrible when you first walk in, they don’t check the kids hand when they walk out. I saw 3 children around 8-10 walk out the door and no one said anything. The employees are rude. It took them over an hour to make our pizza on a Tuesday and there were only a few people there. It’s in a bad location and is run down. All the games suck and need updated. More than 6 games were broken and I let them know and they said, people keep tearing the signs down. They never offered to give me any of my points back. I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Games
Kid-friendliness: All about kids
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Large Cheese Pizza
Wow. We just had my daughter Ritty’s birthday there. The staff were all young but SUPER impressive. Customer service was top notch. Matter of fact, they felt more like family than ‘workers.’ Amiyah was our hostess and she was EXCELLENT. She was very much a part of the party as opposed to a ‘party attendant.’ I have 5 daughters and this was hands down the best party we’ve ever had. The young staff members here really deserve a pat on the back. ?
Atmosphere: 5
Food: 5
Service: 5
Wasn't too busy perfect when they first open, had a ball. My 7 year old and I had a mommy daughter day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza
Workers were friendly and place was clean…pizza was decent…but there were so many games that were out of order. For that kind of money, we don’t plan to go back.
Restaurantji Recommends
Too pricey and so small
Atmosphere: 2
Food: 1
Service: 1
Best wings!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Wings
Parking: It’s perfect
Kid-friendliness: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Games
Nice place to take kids to, very good offer at the summer to play unlimited days, and print pictures.
Parking: Close parking
Kid-friendliness: My kids like it and had fun
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza, Games
Fun place to take my grandson!
Kid-friendliness: Fun games prizes mostly junk,but fun junk.
Atmosphere: 4
Food: 4
Service: 4
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