It’s hard to beat the quality and selection of donuts at Dunkin and my experience yesterday did not disappoint. Donuts were fresh and reasonably priced. In addition, the front counter person was very friendly. The weakest link here is the management. I saw 5 staff members working hard but only processing 1 person every 5 minutes. As a result, the line kept growing and my wait seemed painfully long to buy donuts. I found it odd that a half dozen donuts cost more per donut that buying 6 donuts individually.
William Cronin
This place was s horrible. 4 people standing in the back chatting. Me at the register waiting and not even an acknowledgment that I am there.Service 0Attention to detail 0Customer service 0Dereliction of duty 10Yucking it up with co workers 10Chance of me ever going there again 0I would give them a 0 if I could as I have had poor service, incomplete orders and negative interactions in the past.
Justin Byall
Bagel was hard and chewy. Worst I have ever had. I had high hopes at 5am this would hit the spot. Straight to the trash instead. Very friendly servers however.
OutofHugs
First off, greeted as soon as we walked in. Giant check mark. The lady helping us was kind and apologetic that the donut labels were not up, so very patient with us asking the flavor types. Left the store with a good impression and amazed they were cheaper than expected. Donuts were amazing.
Jack
Complete waste of money! So skimpy with the meat \u0026 cheese AKA a \"wish sandwich\" - you wish there was something in it. Keep your money and go somewhere else Grilled Cheese, and Chicken, Bacon stuffed.
Aaron Monroe
I heard an employee refer to me as the black guy when making my coffee. He could had refer to me as the tall guy. I'm 6'5 but my coffee was very good.
dasuzbobb
So happy to see a Dunkin and not the competition!!! Their airport has amazing service!! I will pay extra just to fly LEX!
John Edwards
At 5:30 in the morning, they had no bagels, no eggs. Poor business
Jay D
Employees are always sweet and make my order correctly. Thank you!
gogle reviewer
Not open at 4am as google maps say. Its 445am and its still not open.
The team was awesome! They were child friendly especially Sherry! Our family enjoyed our brunch here. We will come again. Thank you all.
Abigail Watkins
Always so happy for a treat after arriving for a flight a bit early. ☺️
K2164OProbinc
Just ordered DoorDash and this is what you all sent. How disgusting. Do better. Called the store and they would not give the phone to the manager.
Dannie Pushkin
Closes at 10am???? I wonder who is the genius that thought closing a coffee shop at 10am is a brilliant idea?
Richie Gillum
I am rating three stars becuase when we visited this location at Lexington Airport, they were almost out of everything. Choices were some donuts in the case, a couple sandwiches and about 75% of beverages available. Not the fault of the workers they were moving very fast, working hard and the wait was small. They did a great job.
It’s hard to beat the quality and selection of donuts at Dunkin and my experience yesterday did not disappoint. Donuts were fresh and reasonably priced. In addition, the front counter person was very friendly. The weakest link here is the management. I saw 5 staff members working hard but only processing 1 person every 5 minutes. As a result, the line kept growing and my wait seemed painfully long to buy donuts. I found it odd that a half dozen donuts cost more per donut that buying 6 donuts individually.
This place was s horrible. 4 people standing in the back chatting. Me at the register waiting and not even an acknowledgment that I am there.Service 0Attention to detail 0Customer service 0Dereliction of duty 10Yucking it up with co workers 10Chance of me ever going there again 0I would give them a 0 if I could as I have had poor service, incomplete orders and negative interactions in the past.
Bagel was hard and chewy. Worst I have ever had. I had high hopes at 5am this would hit the spot. Straight to the trash instead. Very friendly servers however.
First off, greeted as soon as we walked in. Giant check mark. The lady helping us was kind and apologetic that the donut labels were not up, so very patient with us asking the flavor types. Left the store with a good impression and amazed they were cheaper than expected. Donuts were amazing.
Complete waste of money! So skimpy with the meat \u0026 cheese AKA a \"wish sandwich\" - you wish there was something in it. Keep your money and go somewhere else Grilled Cheese, and Chicken, Bacon stuffed.
I heard an employee refer to me as the black guy when making my coffee. He could had refer to me as the tall guy. I'm 6'5 but my coffee was very good.
So happy to see a Dunkin and not the competition!!! Their airport has amazing service!! I will pay extra just to fly LEX!
At 5:30 in the morning, they had no bagels, no eggs. Poor business
Employees are always sweet and make my order correctly. Thank you!
Not open at 4am as google maps say. Its 445am and its still not open.
Restaurantji Recommends
The team was awesome! They were child friendly especially Sherry! Our family enjoyed our brunch here. We will come again. Thank you all.
Always so happy for a treat after arriving for a flight a bit early. ☺️
Just ordered DoorDash and this is what you all sent. How disgusting. Do better. Called the store and they would not give the phone to the manager.
Closes at 10am???? I wonder who is the genius that thought closing a coffee shop at 10am is a brilliant idea?
I am rating three stars becuase when we visited this location at Lexington Airport, they were almost out of everything. Choices were some donuts in the case, a couple sandwiches and about 75% of beverages available. Not the fault of the workers they were moving very fast, working hard and the wait was small. They did a great job.
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