Great Bagel & Bakery
3650 Boston Rd #108, Lexington
(859) 258-2210
Recent Reviews
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Just had the best service here. The guy behind the counter was so kind and helpful!
Atmosphere: 5
Food: 5
Service: 5
If you’re able to go to the other location, go to the other location. I love great bagel but this location is constantly dropping the ball. If I didn’t live 30 minutes from Woodland I would’ve gone there. More often than not my bagel is untoasted and freezing cold. Today was the worst bagel I have ever eaten in my life- butter piled on top of it as if it was 1/2lb of cream cheese. Again freezing cold despite me being there as it was bagged up. It’s disappointing and their prices for bagels is way too high for this mess.
Atmosphere: 4
Food: 1
Service: 2
*Beware!*
*Coming here you’ll be buying overpriced bagels and drinks, while also paying 5% of the total cost towards their employee health insurance.*
I used to come to great bagel a lot but as prices increased I’ve came a lot less.
Today I stopped by to get one of my favorites (Omelet bagel with ham and bacon) and noticed a new surcharge on the receipt…..
A 5% tax for their employee health and wellness. This is not mentioned in any way except in tiny print on their menu which I didn’t even see until I read other reviews on here while going to post this one.
This is far from normal as both the business I own we pay for insurance ourself and don’t add a surcharge to our customers. I hope ownership can recognize this problem and pay for their own employee insurance.
Best of luck great bagel, just lost another customer.
Buyer Beware .... they charge an additional 5% for Employee Heath and wellness on every order. What type of business plan is this ? If your prices don't cover your operations cost, you need to raise them ! I invite a response from the local owners on this matter.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Lox Bagel
Prices don't match what's on the menu. Only after you get to the checkout do they tell you that they've tacked on an extra fee hoping that you'll just go with it.
Atmosphere: 3
Food: 3
Service: 1
They have wonderful gluten free bagels but they only offer them on Saturdays and Sundays (bc why would people with gluten intolerance want to eat on other days?) and even though you’ve had to wait all week for one, you can’t get them after 10am usually bc they have sold out (bc why would people with gluten intolerance want to sleep in on a weekend?) Perhaps look into increasing your quantity??? If they’re sold out every day before 10 they’re obviously in demand
The food is always good here, I love their everything bagels and fresh oj (very expensive, but great nonetheless) I rated it a one star due to the 5% employee health & wellness surcharge they added to our price. They mention it in little bitty print on the bottom of their menu, but it's not obvious unless you're looking for it. I shouldn't have to pay an extra 5% for their employee health insurance. Great Bagel as an organization should already provide health insurance and PTO, the customer shouldn't have to pay an extra 5% for it.
“Health & Wellness”
Atmosphere: 1
Food: 1
Service: 1
Second time this month I drive 10 minutes to the bagel place and they are out of bagels hours before they close. Make more bagels, y’all! They’re good but not good enough to waste my time.
Atmosphere: 5
Food: 5
Service: 2
asiago bagel with cream cheese tastes like a wet pretzel with butter. was my first and last time there, teenage cashier with hair in his eyes and bad attitude was zero help with the menu and when I asked if they have any pesto (like panera) three out of the four employees turned around and laughed at me? do yourself a favor and make your own bagels from kroger, i promise they will taste better. not to mention they charge a 5% fee for “employee health and wellness”
Food: 1
Service: 1
Restaurantji Recommends
Great place for breakfast and coffee or tea with friends! Check it out…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asiago Bagel
I ordered from this place via doordash. A bagel and 2 ale-8’s. They didn’t include my ale-8’s. Had no problem charging me though.
Atmosphere: 1
Food: 1
Service: 1
I was hoping for a great bagel. Need to boil them in some barley malt before cooking. Wasn't chewy like a bagel should be and the prices are way too high.
Love these bagels. Nice, clean place.
FLIES FLIES FLIES ALL OVER THE FOOD...THE BAGELS...NASTY !!!The grill was disgusting. Cooked on food from multiple multiple orders.Should have seen the grill cook trying to cook eggs. She turned over easy into scrambled cause they stuck to the food that was stuck to the grill.Watched the same girl who was cooking and handling all the food also cleaning and running garbage NEVER CHANGING HER GLOVES went right back to food prep.2 Black guys HEAVY BEARDS.....NO BEARD COVERSq....so you might find a dark curly hair in your shmear.Ordered my bagel toasted with cream cheese got a raw cold bagel with cold cream cheese half inch thick....... so much cream cheese I had to get a knife to remove most of it to make the bagel edible.ALL TABLES FILTHYMy dog eats betterDO NOT WASTE YOUR MONEYWAY OVERPRICED
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