I eat at JJ often because I love their bread. I'm so disappointed tonight - the bun is hollow! Besides not being able to enjoy the taste, the sandwich is considerably smaller than usual!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Turkey Tom
Jennifer Swift
Ordered 17 box lunches for staff. Box lunch on website says it includes a sandwich, side, pickle and a dessert. Picked up all 17 boxes and when returned to office discovered none had a pickle. Called Jimmy Johns to question and they said they were out but now had them available. Asked if they could bring us the pickles since we are 1 mile away and they said they would have to charge us a fee. I explained that this was not our issue, part of our order was missing and no one told us at pick up the order was incomplete. General manager said if we weren't willing to come back they could not compensate for the missing item and nothing else could be done if we weren't willing to pay a delivery fee.
Had a mixup with a receipt for a catering/work event. Grant the manger was super helpful and pleasant to work with over the phone in getting this resolved. Really appreciate the helpful customer service and it goes a long way.
Food: 5
Service: 5
Recommended dishes: Little John B L T, Country Club, Ultimate Porker, Beach Club
Bill McMakin
This Jimmy John’s works hard to make sure it’s done right!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Lulu
Madison Wilson
Delivery driver was very rude, she would not bring my food in because I forgot to add a tip?? Will not be returning to this location (I was within walking distance of the store)
Atmosphere: 1
Food: 4
Service: 1
Tabitha Lewis
Ordered through Door Dash and store employee and delivery driver Thomas refused to hand me my order, demanding that I give him a cash tip or Venmo him more money. I said I would tip through the Door Dash app but he physically intimidated me and refused to leave or hand me my food. I had to file a report with the authorities. Never ordering food from here again.
Great Subs!
Atmosphere: 5
Food: 5
Service: 5
JJ is always consistently good
The Waller ave location has a drive thru. That tight little corner of Palomar center sucks.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Avocado Spread, Roast Beef \u0026 Cheddar
Got food poisoning here. :/
Good food fast
Food: 5
Service: 5
Friendly staff great service and food
Atmosphere: 5
Food: 5
Service: 5
I eat at JJ often because I love their bread. I'm so disappointed tonight - the bun is hollow! Besides not being able to enjoy the taste, the sandwich is considerably smaller than usual!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Turkey Tom
Ordered 17 box lunches for staff. Box lunch on website says it includes a sandwich, side, pickle and a dessert. Picked up all 17 boxes and when returned to office discovered none had a pickle. Called Jimmy Johns to question and they said they were out but now had them available. Asked if they could bring us the pickles since we are 1 mile away and they said they would have to charge us a fee. I explained that this was not our issue, part of our order was missing and no one told us at pick up the order was incomplete. General manager said if we weren't willing to come back they could not compensate for the missing item and nothing else could be done if we weren't willing to pay a delivery fee.
Atmosphere: 1
Food: 5
Service: 1
Casual quick food. It is good and worth it
Atmosphere: 5
Food: 5
Service: 5
Great place to chill and get a good sandwich.
Restaurantji Recommends
As always Jimmy Johns was delicious.
Atmosphere: 5
Food: 5
Service: 5
Had a mixup with a receipt for a catering/work event. Grant the manger was super helpful and pleasant to work with over the phone in getting this resolved. Really appreciate the helpful customer service and it goes a long way.
Food: 5
Service: 5
Recommended dishes: Little John B L T, Country Club, Ultimate Porker, Beach Club
This Jimmy John’s works hard to make sure it’s done right!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Lulu
Delivery driver was very rude, she would not bring my food in because I forgot to add a tip?? Will not be returning to this location (I was within walking distance of the store)
Atmosphere: 1
Food: 4
Service: 1
Ordered through Door Dash and store employee and delivery driver Thomas refused to hand me my order, demanding that I give him a cash tip or Venmo him more money. I said I would tip through the Door Dash app but he physically intimidated me and refused to leave or hand me my food. I had to file a report with the authorities. Never ordering food from here again.
Atmosphere: 1
Food: 1
Service: 1
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