I eat at JJ often because I love their bread. I'm so disappointed tonight - the bun is hollow! Besides not being able to enjoy the taste, the sandwich is considerably smaller than usual!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Turkey Tom
Jennifer Swift
Ordered 17 box lunches for staff. Box lunch on website says it includes a sandwich, side, pickle and a dessert. Picked up all 17 boxes and when returned to office discovered none had a pickle. Called Jimmy Johns to question and they said they were out but now had them available. Asked if they could bring us the pickles since we are 1 mile away and they said they would have to charge us a fee. I explained that this was not our issue, part of our order was missing and no one told us at pick up the order was incomplete. General manager said if we weren't willing to come back they could not compensate for the missing item and nothing else could be done if we weren't willing to pay a delivery fee.
Atmosphere: 1
Food: 5
Service: 1
Tina Spaulding
Casual quick food. It is good and worth it
Atmosphere: 5
Food: 5
Service: 5
Lee Adkins
Great place to chill and get a good sandwich.
Chris Bourne
As always Jimmy Johns was delicious.
Atmosphere: 5
Food: 5
Service: 5
Matthew Burch
Had a mixup with a receipt for a catering/work event. Grant the manger was super helpful and pleasant to work with over the phone in getting this resolved. Really appreciate the helpful customer service and it goes a long way.
Food: 5
Service: 5
Recommended dishes: Little John B L T, Country Club, Ultimate Porker, Beach Club
Bill McMakin
This Jimmy John’s works hard to make sure it’s done right!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Lulu
Madison Wilson
Delivery driver was very rude, she would not bring my food in because I forgot to add a tip?? Will not be returning to this location (I was within walking distance of the store)
Atmosphere: 1
Food: 4
Service: 1
Tabitha Lewis
Ordered through Door Dash and store employee and delivery driver Thomas refused to hand me my order, demanding that I give him a cash tip or Venmo him more money. I said I would tip through the Door Dash app but he physically intimidated me and refused to leave or hand me my food. I had to file a report with the authorities. Never ordering food from here again.
I ordered through DoorDash thinking it would be better since it’s been delivered to the wrong place two other times, but no they once again delivered to the wrong place. I provided instructions and yet I didn’t receive a call or text saying they were confused on where my apartment was. I deliver people's groceries to them for work and if I am ever confused or not sure I message them. It’s not that hard
Atmosphere: 1
Food: 1
Service: 1
Alex S
I ordered through DoorDash thinking it would be better since it’s been delivered to the wrong place two other times, but no they once again delivered to the wrong place. I provided instructions and yet I didn’t receive a call or text saying they were confused on where my apartment was. I deliver people's groceries to them for work and if I am ever confused or not sure I message them. It’s not that hard
Atmosphere: 1
Food: 1
Service: 1
Darcy Litster
Vegetarian options: one of the sandwiches, The Veggie, has no meat, and comes with both cheese and avocado spread at no extra cost. no other sandwiches on their menu don't charge for avocado spread.
Dietary restrictions: they have breadless versions of all their sandwiches for anyone who can't have bread. they come wrapped in lettuce. none of their sandwiches or sides have any peanuts or tree nuts in them. as far as I'm aware the bread is egg free, but I'm not actually 100% sure on that, so don't rely on me saying that if you're allergic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Baked French Bread, The Pepe, Turkey Tom
Kenzie Price
Terrible customer service. You will wait in the drive thru for a long time before someone will help you.
Atmosphere: 1
Food: 3
Service: 1
Brandon L
Over 1 hour to deliver a sandwich that takes 2 minutes to make and im less than 15 minutes/2 miles away.
Friendly staff great service and food
Atmosphere: 5
Food: 5
Service: 5
I eat at JJ often because I love their bread. I'm so disappointed tonight - the bun is hollow! Besides not being able to enjoy the taste, the sandwich is considerably smaller than usual!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Turkey Tom
Ordered 17 box lunches for staff. Box lunch on website says it includes a sandwich, side, pickle and a dessert. Picked up all 17 boxes and when returned to office discovered none had a pickle. Called Jimmy Johns to question and they said they were out but now had them available. Asked if they could bring us the pickles since we are 1 mile away and they said they would have to charge us a fee. I explained that this was not our issue, part of our order was missing and no one told us at pick up the order was incomplete. General manager said if we weren't willing to come back they could not compensate for the missing item and nothing else could be done if we weren't willing to pay a delivery fee.
Atmosphere: 1
Food: 5
Service: 1
Casual quick food. It is good and worth it
Atmosphere: 5
Food: 5
Service: 5
Great place to chill and get a good sandwich.
As always Jimmy Johns was delicious.
Atmosphere: 5
Food: 5
Service: 5
Had a mixup with a receipt for a catering/work event. Grant the manger was super helpful and pleasant to work with over the phone in getting this resolved. Really appreciate the helpful customer service and it goes a long way.
Food: 5
Service: 5
Recommended dishes: Little John B L T, Country Club, Ultimate Porker, Beach Club
This Jimmy John’s works hard to make sure it’s done right!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Lulu
Delivery driver was very rude, she would not bring my food in because I forgot to add a tip?? Will not be returning to this location (I was within walking distance of the store)
Atmosphere: 1
Food: 4
Service: 1
Ordered through Door Dash and store employee and delivery driver Thomas refused to hand me my order, demanding that I give him a cash tip or Venmo him more money. I said I would tip through the Door Dash app but he physically intimidated me and refused to leave or hand me my food. I had to file a report with the authorities. Never ordering food from here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered through DoorDash thinking it would be better since it’s been delivered to the wrong place two other times, but no they once again delivered to the wrong place. I provided instructions and yet I didn’t receive a call or text saying they were confused on where my apartment was. I deliver people's groceries to them for work and if I am ever confused or not sure I message them. It’s not that hard
Atmosphere: 1
Food: 1
Service: 1
I ordered through DoorDash thinking it would be better since it’s been delivered to the wrong place two other times, but no they once again delivered to the wrong place. I provided instructions and yet I didn’t receive a call or text saying they were confused on where my apartment was. I deliver people's groceries to them for work and if I am ever confused or not sure I message them. It’s not that hard
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: one of the sandwiches, The Veggie, has no meat, and comes with both cheese and avocado spread at no extra cost. no other sandwiches on their menu don't charge for avocado spread.
Dietary restrictions: they have breadless versions of all their sandwiches for anyone who can't have bread. they come wrapped in lettuce. none of their sandwiches or sides have any peanuts or tree nuts in them. as far as I'm aware the bread is egg free, but I'm not actually 100% sure on that, so don't rely on me saying that if you're allergic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Baked French Bread, The Pepe, Turkey Tom
Terrible customer service. You will wait in the drive thru for a long time before someone will help you.
Atmosphere: 1
Food: 3
Service: 1
Over 1 hour to deliver a sandwich that takes 2 minutes to make and im less than 15 minutes/2 miles away.
Atmosphere: 1
Food: 1
Service: 1
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